Celiac.com 06/03/2011 - The folks at Disney are earning major kudos from people with celiac disease, gluten intolerance, and other food allergies. That's because for more than a decade, Disney has worked to provide information and options for guests with food allergies.
In 2011, Walt Disney Parks and Resorts received an award recognizing its leadership and commitment in the area of food-allergy awareness by the Food Allergy and Anaphylaxis Network.
Disney's journey from a provider of traditional food offerings to a leader in best practices for food allergies began 12 years ago when a Disneyland Resort chef received phone call from a mother concerned about gluten-free options for her child.
Since that time, Disney has worked to craft an extensive food program that offers meals to suit the needs of guests with food allergies and other dietary preferences.
According to Disney network chief executive officer, Julia Bradsher, Disney's Parks and Resorts operation has the most extensive program that she is aware of. She adds that the parks have "been doing this for quite some time, so I think they were ahead of the curve."
Disneyland Resort recently set up a web page that lists comprehensive information to help guests make informed decisions about where they can find food in the parks meets their needs.
The company has also set up a special hotline number where park guests can call ahead with specific food requests. That number is 714-781-DINE. If you’re planning a trip to Walt Disney World and would like to call ahead to discuss special dietary needs, guests may call 407-824-5967. Certified executive chef Bill Orton says that “the resort helps thousands of visitors" with their dietary needs, and handles most needs immediately.