Get email alerts Get Celiac.com E-mail Alerts  




Celiac.com Sponsor:
Celiac.com Sponsor:




Ads by Google:






   Get email alerts  Subscribe to FREE Celiac.com email alerts

  • Announcements

    • admin

      Frequently Asked Questions About Celiac Disease   09/30/2015

      This Celiac.com FAQ on celiac disease will guide you to all of the basic information you will need to know about the disease, its diagnosis, testing methods, a gluten-free diet, etc.   Subscribe to FREE Celiac.com email alerts What are the major symptoms of celiac disease? Celiac Disease Symptoms What testing is available for celiac disease? - list blood tests, endo with biopsy, genetic test and enterolab (not diagnostic) Celiac Disease Screening Interpretation of Celiac Disease Blood Test Results Can I be tested even though I am eating gluten free? How long must gluten be taken for the serological tests to be meaningful? The Gluten-Free Diet 101 - A Beginner's Guide to Going Gluten-Free Is celiac inherited? Should my children be tested? Ten Facts About Celiac Disease Genetic Testing Is there a link between celiac and other autoimmune diseases? Celiac Disease Research: Associated Diseases and Disorders Is there a list of gluten foods to avoid? Unsafe Gluten-Free Food List (Unsafe Ingredients) Is there a list of gluten free foods? Safe Gluten-Free Food List (Safe Ingredients) Gluten-Free Alcoholic Beverages Distilled Spirits (Grain Alcohols) and Vinegar: Are they Gluten-Free? Where does gluten hide? Additional Things to Beware of to Maintain a 100% Gluten-Free Diet Free recipes: Gluten-Free Recipes Where can I buy gluten-free stuff? Support this site by shopping at The Celiac.com Store.

Don't Go To Boston Pizza
0

5 posts in this topic

I tried Boston Pizza's GlutenWise pasta last night and it was awful. It was plain terrible corn pasta with a very tiny amount of awful tomato sauce and a ratty piece of dried chicken breast and the price was 20 bucks which was ridiculous. The pizza is not very good either The crust isn't bad but it is only 8 inches and they really cheap out on toppings and cheese, which they don't do for regular customers. I would not recommend Boston Pizza to any celiac.

0

Share this post


Link to post
Share on other sites


Ads by Google:

I tried Boston Pizza's GlutenWise pasta last night and it was awful. It was plain terrible corn pasta with a very tiny amount of awful tomato sauce and a ratty piece of dried chicken breast and the price was 20 bucks which was ridiculous. The pizza is not very good either The crust isn't bad but it is only 8 inches and they really cheap out on toppings and cheese, which they don't do for regular customers. I would not recommend Boston Pizza to any celiac.

 

Hi Mjr6

Hope that your Wednesday is going well. 

After seeing this note this morning, I wanted to send a quick message. I work on the marketing team at Boston Pizza and we'd love to help look into your feedback further.

We're quite proud of our offering of GlutenWise options for our Guests and we've had great feedback from the Celiac community. It's something that we've devoted a significant amount of time into developing and have relied on members of the Celiac community for feedback and input along the way. Additionally, we take customer service and food quality extremely seriously so if there's ever an instance where our standards aren't exceeded then we want to help look into things. 

At this time, we'd like to involve some additional members of our team to look into your specific visit . Can you please email me (campbelld@bostonpizza.com) any additional details (ie. location, any additional order info, etc) and your direct contact details?

Hopefully we can win back your confidence. Look forward to hearing from you,

Drew

-on behalf of Boston Pizza

0

Share this post


Link to post
Share on other sites

When I first went gluten-free I went out to BP with friends, excited that I could eat pizza. Alas, my pizza ending up with a chunk of chicken covered in bbq sauce from another pizza. I was stupid and ate around it. (I actually liked the pizza, I think they used o'doughs crust?)

If a restaurant can't handle super obvious cross contamination, then I wouldn't expect it to handle the sublety of a dusting of flour.

That's not so much a BP problem though, but is a problem of special concern with any restaurant chain...dare I say any restaurant. Places like BP are a revolving door of workers who don't care about their job or the potential consequences.

0

Share this post


Link to post
Share on other sites

Went to BP once for pizza with my gluten intolerant sister for pizza. That was the last time, I am afraid. It is not worth getting sick over.

0

Share this post


Link to post
Share on other sites

Hi Mjr6

Hope that your Wednesday is going well. 

After seeing this note this morning, I wanted to send a quick message. I work on the marketing team at Boston Pizza and we'd love to help look into your feedback further.

We're quite proud of our offering of GlutenWise options for our Guests and we've had great feedback from the Celiac community. It's something that we've devoted a significant amount of time into developing and have relied on members of the Celiac community for feedback and input along the way. Additionally, we take customer service and food quality extremely seriously so if there's ever an instance where our standards aren't exceeded then we want to help look into things. 

At this time, we'd like to involve some additional members of our team to look into your specific visit . Can you please email me (campbelld@bostonpizza.com) any additional details (ie. location, any additional order info, etc) and your direct contact details?

Hopefully we can win back your confidence. Look forward to hearing from you,

Drew

-on behalf of Boston Pizza

Hi Drew, 

I am not sure what else to tell you. I have talked with the local manager - and while you say that the Celiac community has given great feedback, the local manager has said that many celiac customers are very disappointed with the pizza and pasta. I don't want to talk to any more people in marketing because they don't listen. They act like I am the only one who does not like the product which basically implies I am a liar when I say I am not. Most people don't complain, they just never go back. If you are so proud of your GlutenWise options, how many times (specifically) have you eaten it with your family and friends? I find marketing people talk about things that they have not actually experienced.  If you look at the regular menu and all the choices that regular customers can choose from and then compared that to the GlutenWise Menu, would you honestly say that Boston Pizza has made dining out for celiacs a priority? If you honestly think that, the conversation can't go any further. There are too many other restaurants that are actually trying. The only reason I even went to BPs was because I won a gift certificate. If I win another I will give it away. 

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
0

  • Forum Statistics

    • Total Topics
      103,599
    • Total Posts
      918,313
  • Topics

  • Posts

    • Washing Dishes
      Gluten is a very sticky protein that cannot be removed easily. Non porous items can be washed safely and effectively, being very careful to throughly rinse, use a dedicated sponge/washcloth to wash. If washed by hand wash and rinse under hot running water not in a sink of water if you don't have a dedicated gluten free kitchen. My kitchen is totally gluten free and I still rinse under running water. I attempted to use the dishwasher for the first time yesterday and I feel like I've been glutened so I'm not sure if it's safe or not. There was no gluten containing dishes in it, but it's a rental house so God knows how the previous tenants used it and whether there may be any lingering gluten in it. I also have other issues that cause a lot of the same problems so I'm going to keep trying to use it for a few days and see if I continue to feel glutened or not. As far as counter tops, sinks etc, any non porous surfaces can be wiped clean, but it takes multiple wipe downs with multiple sponges. Thoroughly wipe down and rinse out the sink to rid it off any lose gluten particles. The same thing I did when first going gluten free. Only the kitchen I had then had laminated counter tops that were all scratched up. There is no getting gluten out of those kind of counter tops or cracks around the sink, etc. The ONLY way to possibly destroy/remove gluten from surfaces it's stuck in is to heat it above temperatures most things cannot tolerate and not all ovens can reach. You're looking at like 600°-700° F for a minimum of 30 min. So some stuff can be effectively cleaned in the self cleaning mode of an oven if it has one. Most cookware and utensils cannot tolerate those temperatures though and it's impossible to heat counters and other items to that temperature. Therefore being in a blended house is very risky if not done right. When I went gluten free everyone in my house went gluten free. Except the fish, you can't find gluten free fish food. My husband who shouldn't eat gluten anyway is gluten free and all our animals are on a grain free diet. Even my snake is gluten free since I breed my own feeder mice and feed them a gluten free organic diet. 
    • to biopsy or not?
      A small suggestion........for banana bread, try the King Arthur gluten free banana bread mix.  Yeah, I know......it's a mix but sometimes, time is short and a mix works well.  My husband and I were shocked at how good this is!  it rose up high and beautiful in the oven and has a really good banana flavor to it.  Really....give it a try.  It is so easy to make also! http://www.kingarthurflour.com/shop/items/gluten-free-banana-bread   The ATK cookbook is a keeper for every Celiac!
    • Oat Flour making me sick?
      Yup.....what she said!  In non-porous materials such as stainless steel or aluminum pans, a good washing is all you need to make the pan safe to use.
    • Hawaiian-style BBQ Shrimp (Gluten-Free)
      Mayonnaise is the key to this recipe, which delivers tasty, tangy, golden grilled shrimp. View the full article
    • Oat Flour making me sick?
      I wouldn't be afraid to use a stainless steel pot that other things had been cooked in AS LONG AS YOU WASH THEM VERY WELL before making her food.
  • Upcoming Events

  • Blog Entries

  • Recent Status Updates

    • celiac sharon  »  cyclinglady

      Hello cycling lady, have you noticed my picture is showing up as you?  Have no idea why but it's rather disconcerting to see my picture and your words 😉  Do you know how to fix it?  You seem to have far more experience with this board than I do
      · 1 reply
    • Larry Gessner  »  cyclinglady

      Hi There, I don't know if there is a place for videos in the forum. I just watched "The Truth About Gluten" I think it is a good video. I would like to share it somewhere but don't know where it should go. Any help would be greatly appreciated.
      Here is the link if you have never watched it.
      https://youtu.be/IU6jVEwpjnE Thank You,
      Larry
      · 2 replies
    • ChiaChick  »  Peaceflower

      Hi Peaceflower, Just wanted to say thank you for the chat.
      · 0 replies
  • Who's Online (See full list)

  • Member Statistics

    • Total Members
      60,701
    • Most Online
      1,763

    Newest Member
    AbbieLee88
    Joined