Feeling wonderful right now!
Since our first horrible experience with a scammer, we now implement strict screening measures on any buyers, including confirming their address and investigating basic facts. We also require a valid phone number.
If they don't have one listed, they are required to call us and talk to us on the phone. If their address seems at all strange or unconfirmed, we find out why and determine if it's a real person or not. (i.e. one customer had item shipped to University of Wisconsin because he was a professor there and we verified that by looking at the university website)
If we don't feel comfortable, the Iphone doesn't leave our house until we do. 99 times out of 100, scammers won't want to talk to you on the phone. 99 times out of 100, good people won't be offended that you are trying to protect others against identity theft and protect yourself from losing money.
Today, due to implementing these screening measures we successfully stopped a criminal! Someone purchased an Iphone with a stolen PP account and by catching the inconsistencies quickly, we were able to pick up very fast that it was a scammer and immediately cancelled the transaction and issued the "buyer" a full refund. Looks like we probably saved 2 other innocent victims by being more observant. And not surprisingly, the criminal never called us on the phone. After refunding the money, we relisted the Iphone and we were able to sell it to a real verified buyer.
Iphones are a high risk item and for here on out, using a little precaution could save bucketloads of grief.
We did win the fight with that last scammer, but he fought to the very end, even going so far as to file a chargeback to his credit card after we won the prior case. We called Paypal and they returned our money and banned him from the site.