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Top Bar Not Working Correctly

squirmingitch

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squirmingitch Veteran
squirmingitch
Posted

99% of the time the top menu does not work when I click on anything there. I'm talking about the bar at the very top -- the one that has Messenger, Notifications, and my account information/access. This has been happening for some time now -- a few months. It is increasingly aggravating. I will see that I have notifications but when I click I get nothing. I leave the site & come back & try again. Same thing. Over & over & over again. Once in a blue moon it works.

I am on a Mac with Safari as the browser. I also have Google Chrome & tested it using the Chrome & it still persists in not working. 

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GF Lover Rising Star
GF Lover
Posted

Dang Squirmy....

 

Never heard of that problem before but it does sound like a browser issue.  Did you clear your cache and try again?  Do you have any browser add-on's that could be messing with you?  Is your security program up to date?  I use Google Chrome with no problems.  My Hubs will sometimes download software and a few times it has also downloaded small stand alone programs with it.  I can always tell when it happens because a bunch of words suddenly become links for ads.  I go into my applications and look for recently downloaded stuff and I find it that way.  I uninstall it and I'm back to square.  

 

I will make sure Scott see's this to make sure it's not a known issue with the Software.

 

Colleen  :D

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Scott Adams Grand Master
Scott Adams
Posted

It could also be pop up blocker settings and/or other security settings that may be set too high, so be sure to check those as well.

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squirmingitch Veteran
squirmingitch
  • Author
Posted

OK. Thank you both. i will try those & see what happens. I doubt it's browser add ons as I have none & I don't download software. I'll report back what happens.

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squirmingitch Veteran
squirmingitch
  • Author
Posted

It isn't the pop up blocker b/c I don't have that on and it isn't the other security settings so that now only leaves me with clearing the cache which I have to research -- it looks like I have to re-set Safari to do that & someone else with a Mac warned me there may be some consequences I might not be happy about if I do that. But this is not just a Safari problem -- it's happening with Google Chrome too.

I have mail & I can't get to it. Grrrrrrrrrrrrrrr

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Scott Adams Grand Master
Scott Adams
Posted

Is anyone else having this problem?

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w8in4dave Community Regular
w8in4dave
Posted

I have a hard time with the whole new set up! Yesterday I finally got to get into my content. I hadn't been able to get into that for a few days. 

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Scott Adams Grand Master
Scott Adams
Posted

I'm not sure what you mean by the new set up, as I've not done any major upgrades for some time. I did apply a security patch a week ago, but doubt that is causing any issues. 

 

For those who said they are having issues, could you please be more specific so that I can send in bug reports?

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squirmingitch Veteran
squirmingitch
  • Author
Posted

Messenger, Notifications & profile does not work for me 99% of the time that I click on them. I do get the little # up there to tell me how many new notifications I have and how many messages I have but as I said, 99% of the time when I click on them I get nothing, zero, zilch, nada. this happens both in Safari & Google Chrome.

I have no idea about the FB, Twitter & RSS feeds thingys b/c I don't do any of those.

 

This has been happening for around 3  months now? A LONG time. I kept thinking the kinks would work out but they haven't.

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kenlove Rising Star
kenlove
Posted

With mac 10.6.8 and with safari 5.1.1 I cannot open the Mark Community Read pull down menu

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  • 1 month later...
Scott Adams Grand Master
Scott Adams
Posted

I made some changes, but I'm not sure they will fix the issues mentioned here..please check and let me know.

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squirmingitch Veteran
squirmingitch
  • Author
Posted

I got 1 notification today & it worked when I clicked on the notification thumbnail but nothing else is working up there for me. When I click on my profile or my mail I get zilch - just empty clicks. The notification that worked today could have been a real fix for that or a fluke -- only time will tell but I will let you know.

At any rate, thank you for working on this.

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kenlove Rising Star
kenlove
Posted

i had to switch to chrome just for the celiac  forum. nothing works right with safari 5.1.10

the contrast arrow     white on green is  hardly visible at all

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squirmingitch Veteran
squirmingitch
  • Author
Posted

The notification worked for me 3 times in a row but now? Nada. Won't work.

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jddh Contributor
jddh
Posted

Same problem with Safari 8.0.6.

 

Console shows "TypeError: undefined is not a function (evaluating 'el.getStyle('position')')" and repeats that error every time I try to click the member menu open.

 

Something about the drop menu isn't jiving with Prototype on Safari/webkit.

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GF Lover Rising Star
GF Lover
Posted

Will make sure Admin see's the error type.  Thank's for including that.

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Scott Adams Grand Master
Scott Adams
Posted

On the non-mobile side I made some changes...please let me know. Be sure to clear your cache and reload the page.

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jddh Contributor
jddh
Posted

Still get the same error in my browser.

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squirmingitch Veteran
squirmingitch
  • Author
Posted

I cleared my cache and reloaded the page. Still a no go. 

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Scott Adams Grand Master
Scott Adams
Posted

I'll get this fixed...if it's the last thing I do...  :blink:

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squirmingitch Veteran
squirmingitch
  • Author
Posted

{{{{{ Scott }}}}}}

 

May I ask are you using a Linux OS?

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Scott Adams Grand Master
Scott Adams
Posted

yes

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Scott Adams Grand Master
Scott Adams
Posted

I fixed it...please test.

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kareng Grand Master
kareng
Posted

Still works on the iPad - so that's good! :)

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squirmingitch Veteran
squirmingitch
  • Author
Posted

I still have nothing.

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