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Response From Garnier Fructis


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12 replies to this topic

#1 Moongirl

 
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Posted 19 April 2006 - 05:32 AM

So I got the letter from Fructis, because I called them about a new product they have out. The lady said that they didnt have information for it yet cause it was new, but she would let me know what she found out. Here is the letter.......
April 18, 2006

Thank you for giving us an opportunity to answer your questions about the ingredients in our products.

We do not have prepared information on the ingredient information you requested. Therefore, each inquiry is researched individually. This process may take several weeks. Be assured you will receive a response as soon as we have the information.

The following list of ingredients that are used in our products, are those that contain wheat and other grains. This list may also be used by the celiac patient to identify gluten-containing ingredients. This list gives the standard industry names for ingredients as found in the International Cosmetic Ingredient Dictionary.

Hydrolyzed Wheat Protein
Avena Sativa (Oat) Kernel Flour
Cyclodextrin
Dextrin
Dextrin Palmitate
Hydrolyzed Oat Flour
Hydrolyzed Vegetable Protein
Hydrolyzed Wheat Flour
Hydrolyzed Wheat Gluten
Hydrolyzed Wheat Protein
Hydrolyzed Wheat Protein/PVP Crosspolymer
Hydrolyzed Wheat Starch
Maltodextrin
Secale Cereale (Rye) Seed Flour
Triticum Vulgare (Wheat) Germ Extract
Triticum Vulgare (Wheat) Germ Oil
Triticum Vulgare (Wheat) Gluten
Triticum Vulgare (Wheat) Starch
Wheat Amino Acids
Wheat Germ Glycerides
Wheat Germamidopropalkonium Chloride
Wheat Protein
Wheatgermamidopropyl Ethyldimonium Ethosulfate
Yeast Extract

All the ingredients we use in a product are listed on the package or on the label of the product itself. Comparing this list with the ingredients listed on our products will help you to identify the ingredients you would like to avoid.


Thank you for giving us the opportunity to respond.

Sincerely,
Linda Barton
Consumer Affairs Coordinator
Ref # 3511362


Now I thought that Maltodextrin was ok..? right? And what about Dextrin and Dextrin Palmitate? And I have no idea what this is Cyclodextrin.....Could you guys check out the list and let me know what you think. Cause here is a company that states all their shampoo and conditioners are gluten-free. Most of the products that I use are too....it would be kind of scary if they have stuff on the list that they think are not safe but really are, granted it wouldnt hurt us, but better safe then sorry.
Thanks :)
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#2 Rusla

 
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Posted 19 April 2006 - 05:56 AM

Matodextrin and dextrins are fine. The way it is worded is a little odd. However it says; " This list may also be used by the celiac patient to identify gluten-containing ingredients. This list gives the standard industry names for ingredients as found in the International Cosmetic Ingredient Dictionary." It doesn't mean all of them are grain carriers.
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#3 PreOptMegs

 
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Posted 19 April 2006 - 06:26 AM

I thought Maltodextrin could be from corn or from wheat, so it could potentially be bad????
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#4 tiffjake

 
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Posted 19 April 2006 - 06:49 AM

Ok, so they aren't saying that these things ARE in their product...they are just letting you know what to look for?? Hm, maybe they want you to read the label yourself? Ha...Maybe I am reading this wrong....
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THEN found out that my fathers mother had nontropical sprue, she passed away at 40 from (stomach) cancer, had holes in her intestines when they caught it. I had no idea....

#5 StrongerToday

 
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Posted 19 April 2006 - 07:15 AM

Ok, so they aren't saying that these things ARE in their product...they are just letting you know what to look for?? Hm, maybe they want you to read the label yourself? Ha...Maybe I am reading this wrong....


I agree with Tiffjake. I got the exact same list from L'oreal when I asked about a shampoo I was using. A good CYA on their part - they're saying "this is what you can't have, read your labels".
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#6 tiffjake

 
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Posted 19 April 2006 - 07:17 AM

I agree with Tiffjake. I got the exact same list from L'oreal when I asked about a shampoo I was using. A good CYA on their part - they're saying "this is what you can't have, read your labels".


Like we need to email or call them for that.....hm....makes me want to spend my money with someone else!
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EnteroLab test positive for gluten intolerence and 2 gluten intolerence and celiac genes
DQ2 and DQ3 sub type DQ7 in December 2005
Gluten-free since Enterolab test, December 2, 2005.

Lame Advertisement Test positive for gluten intolerence in Sept 2005.
THEN found out that my fathers mother had nontropical sprue, she passed away at 40 from (stomach) cancer, had holes in her intestines when they caught it. I had no idea....

#7 Lillyth

 
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Posted 22 April 2006 - 12:34 AM

Like we need to email or call them for that.....hm....makes me want to spend my money with someone else!

It looks to me like it may be an "auto-response", meaning that it is an automatically generated email response to your question, while they look it up in the meantime & get back to you.

At least I hope that's what it is, because if not, that means I have to stop using their products & let them know why (and I really don't want to do that because I really like their products, but I will if that was not an auto-response).
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#8 darlindeb25

 
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Posted 22 April 2006 - 01:25 AM

In the US, maltodextrin must be made with corn when talking about food products--BUT, there is no such ruling for anything other then foods, personal products, otc drugs and perscription drugs are not regulated in the same ways. Deb
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#9 Matilda

 
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Posted 22 April 2006 - 08:02 AM

..
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#10 Fiddle-Faddle

 
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Posted 22 April 2006 - 08:19 AM

The following list of ingredients that are used in our products, are those that contain wheat and other grains.


Doesn't that mean that those ingredients ARE used in their products?
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#11 tiredofdoctors!!!

 
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Posted 22 April 2006 - 09:35 AM

Someone posted about Garnier Fructis somewhere else -- they told her that the shampoo and cream rinses were absolutely gluten-free, but individual styling products needed to have a phone call to the company to be sure . . . can't remember what thread it was on, but I know it was a couple of months ago . . . . Lynne
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#12 Robina

 
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Posted 13 November 2006 - 04:26 PM

No... it means that if the ingredients listed on the product contain any of the ingredients in the list they provided... then that particular product is not gluten free... more or less...
Now I just checked my curl cream, my volumizing spray, my quick fix hair spray and my long and strong leave in... and none of the ingredients in the list are listed on those particular products...

Doesn't that mean that those ingredients ARE used in their products?


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#13 TinkerbellSwt

 
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Posted 14 November 2006 - 08:14 AM

I know maltodextrin is fine... but dextrin is too?? I didnt know that.. can someone confirm this?
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