Mrs. May's

Mrs. May's no longer gluten-free Rate Topic:

#1 Guest_cassidy_*

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Posted 20 June 2006 - 12:39 PM

Someone just posted that Mrs. May's is no longer gluten-free. I have posted a lot about how great I think they are, so now I just want to make sure that this is known.

The bags never said gluten-free, so I went to their website when I found them a few months ago. The website clearly said gluten-free. I have been eating tons of them. I would say a bag or two a week.

Then, when someone mentioned that they are no longer gluten-free I called the company. They said they recently changed and the rice malt has gluten in it, but just a little. They said they can't call them gluten-free anymore but that it is only a trace amount of gluten. They said they just changed suppliers a few months ago.

I am very sensitive, I don't eat anything that could be cross contaminated because I always get sick. So, I'm wondering if I have bags that were made before the ingredient change, or if the trace amount of gluten isn't enough to bother me?

I eat all my lunches in the car and this was a staple for me. I am definitely mourning the loss of my Mrs May's.

#2 jmengert

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Posted 20 June 2006 - 12:58 PM

Well that stinks. I used to eat them all the time because they were a filling snack. Thanks for letting us know.

*Julie*
Gluten free since December 2004
Soy free since June 2005
Dairy free since July 2006

#3 skbird

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Posted 20 June 2006 - 01:53 PM

And I just remembered them recently. Darn!

Bummer!

Stephanie

Diagnosed by food challenge, Oct '04
Gluten-free since 10/04
Gluten-sensitive genes: HLA-DQ 1,3 (Subtype 6,9)

#4 dionnek

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Posted 20 June 2006 - 02:30 PM

That sucks! I just discovered them

#5 momandgirls

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Posted 20 June 2006 - 03:53 PM

Hi - Sorry to be the bearer of bad news...I was the one who posted about Mrs. May's. The earlier bags I had bought definitely said gluten free and then I noticed, about a month later, that they did not. That's when I called the company. I haven't bought any since finding out that they can no longer be certain they aren't gluten free.

#6 debmidge

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Posted 21 June 2006 - 01:26 AM

I had this issue with them about a year ago....called them and they confirmed that they were gluten-free, but the gluten-free statement on bags were missing....and gluten-free Mall was still selling them as gluten-free. I thought that "it was me" that "I was missing something in this translation here." Obviously my instincts were right. We stopped buying them last summer.....

I believe they are packed in China so anything could be in there...maybe they were never gluten-free in the first place...

Husband has Celiac Disease and
Husband misdiagnosed for 27 yrs -
The misdiagnosis was: IBS or colitis
Mis-diagnosed from 1977 to 2003 by various gastros including one of the largest,
most prestigious medical groups in northern NJ which constantly advertises themselves as
being the "best." This GI told him it was "all in his head."
Serious Depressive state ensued
Finally Diagnosed with celiac disease in 2003
Other food sensitivities: almost all fruits, vegetables, spices, eggs, nuts, yeast, fried foods, roughage, soy.
Needs to gain back at least 25 lbs. of the 40 lbs pounds he lost - lost a great amout of body fat and muscle
Developed neuropathy in 2005
Now has lymphadema 2006It is my opinion that his subsequent disorders could have been avoided had he been diagnosed sooner by any of the dozen or so doctors he saw between 1977 to 2003

#7 jenvan

Lynne took this picture! :)

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Posted 21 June 2006 - 04:54 AM

That flippin' sucks. :angry:

Sorry

~~~~~~~
Jen
Indianapolis, IN

gluten-free since Feb 2005
dairy-free

#8 Guest_cassidy_*

Group: Guests

Posted 21 June 2006 - 07:54 AM

I emailed the company yesterday. Maybe if everyone that liked them sends and email they will start using gluten-free rice malt again. It is worth a try.

#9 dionnek

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Posted 21 June 2006 - 08:40 AM

I emailed them this morning - I was thinking about the same thing (the more people that contact them, the more chance we'll have of getting them to listen).

#10 mamaw

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Posted 22 June 2006 - 03:45 PM

What's wrong with these companys? gluten-free free then screwing everyone up and putting gluten in it... I never read the label and just bought seven bags while I was away. Dam. Thanks for being the bearer of bad news but it saved all of my family from getting sick so truly I say thank you. I too will e-mail the idots. I really get pissed when companys do that.Can't they see they lose business?

arrrrghhhhh

mamaw

#11 Felidae

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Posted 25 June 2006 - 02:13 PM

I was away for a week for work and I brought those as a snack. Now I know why I was sick. What a bunch of crap literally. Man, that sucks.

Tapioca intolerant
First cousin dx'd with Celiac Disease
Grandmother died of malnutrition b/c everything made her sick... sounds like celiac to me.
Gluten-free since June 2005
Dx with IBS February 2005
Blood tests both negative (or inconclusive?) for celiac (in 2002 and 2004)

#12 skbird

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Posted 25 June 2006 - 06:51 PM

I emailed Mrs Mays and got a response:

Quote

Stephanie,

Sorry for the inconvenience. We are trying to make our product gluten free again in the future.

Thank you

----- Original Message -----
From: skbird
To: jonathan.son
Sent: Sunday, June 25, 2006 3:43 PM
Subject: Mrsmays.com customer service

Sender : Stephanie Bird

Subject : product information

Comments : Hello -

I just recently heard that your products are no longer considered Gluten Free. I am very disappointed to hear this - your products are one of my favorite treats. I love your pumpkin seed one the best. I had planned on getting some soon as I will be travelling to Mexico for a few days and was going to take a bunch of your treats with me - they're perfect for a substantial snack.

Please reconsider! I'm really disappointed.

Stephanie

So, hopefully they'll get enough people writing in that they'll continue seeing this as a priority. I don't eat a lot of prepared foods, so this is a hit for me. I also saw when I searched the forum for Mrs Mays, I found my own post indicating I'd written them last August 2005 to find if they were gluten free and was told, yes, they were. So I know they were aware at that point of gluten free.

Stephanie

Diagnosed by food challenge, Oct '04
Gluten-free since 10/04
Gluten-sensitive genes: HLA-DQ 1,3 (Subtype 6,9)

#13 jenvan

Lynne took this picture! :)

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Posted 26 June 2006 - 04:04 AM

Thanks Tiffany... They better!!

~~~~~~~
Jen
Indianapolis, IN

gluten-free since Feb 2005
dairy-free

#14 cmzirkelbach

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Posted 29 June 2006 - 01:05 PM

After reading this thread, I was surprised to find Mrs. Mays still at Gluten Free Mall, so I emailed them. They responded, saying that Mrs. May's was gluten free and to prove it, here is Mrs. May's phone number.

Naturally I called, and Mrs. Mays confirmed they were no longer recommending their products for people with celiac or gluten intolerance.

So, I emailed the GFM back and with this info. The customer service rep emailed back that they confirmed that Mrs. Mays are not gluten-free, and are taking them off the site.

Whew!