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Arbys!


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17 replies to this topic

#1 BRCoats

 
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Posted 06 August 2006 - 08:28 PM

Hi all,

I just went to Arby's website and noticed that they are listing all sorts of items as gluten free! (I thought their beef was gluten-free and that's all). Even the Arby's sauce is listed as gluten-free. Can anyone share their experience with Arbys? Is there a lot of problems with cross contamination, etc?

If you haven't visited their website lately, you should give it a try. It's an awesome way to list what is gluten-free and what is not. Click the little arrow by the item, and it will give you the specific ingredients of that item. In other words, the roast beef sandwich is listed as having gluten, but if you click the arrow, it give you ingredients of the cheese, the roast beef, and the bun....and then tells you which of those items are gluten-free.

Anyway, please advise as to whether you think I should try this or not. I'm so sick of Wendy's I could puke. ;)

Thanks,

~Brenda
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~Brenda

Celiac, gastroparesis, PCOD, heart problems, pacemaker.

Diagnosed 7-12-04 via bloodwork. Never had a biopsy, doc didn't think it was necessary (said I would know just by going gluten-free).

gluten-free two weeks after diagnosis (and my last bag of Oreos). :-)

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#2 Guest_nini_*

 
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Posted 07 August 2006 - 05:38 AM

at one of our support group meetings there was a guy there from Arby's that said they were in the process of doing just that, I think it's great and just wanted to let you know that at least one person that was working on that particular thing was attending a support group meeting to learn more.
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#3 penguin

 
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Posted 07 August 2006 - 06:42 AM

I've eaten there and I got sick, but I think it was because of just having all that greasy meat and nothing else, not glutening.
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#4 Sweetfudge

 
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Posted 07 August 2006 - 06:47 AM

Wonderful! I as well, am really getting tired of eating Wendy's...lol! It will be nice to have another option available when I don't want to cook :)
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Sweetfudge

Born and raised in Portland, OR; Currently living in Provo, UT
Gluten-free since June 2006
Also living with Hypoglycemia since 1991
Dairy-free for good since summer 2008
Started IBS diet and probiotics at GI's recommendation - Fall 2008
Also avoiding: potatoes, beans, crucifers, popcorn, most red meat, coconut milk :(
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#5 floridanative

 
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Posted 07 August 2006 - 08:19 AM

I was at the meeting nini refers to. The only doctor that was invited to attend to hear Dr. Rudert speak was the guy from Arby's. Our group invited maybe 60+ docs in the area and the guy who attended does not even see patients. I was very impressed with him but I know a lot about the owner of the Arby's in town (who owns more than anyone in the world) and it does not surprise me that they would jump on the bandwagon to increase sales, in every way. In any case it's a good thing if you like Arby's.
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#6 jennyj

 
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Posted 07 August 2006 - 08:56 AM

The Arby's near us will if you ask put your roast beef, chicken, etc. in a clear container and use clean tongs. I have only eaten there once and did not get sick. My celiac/crohn's freind eats there all the time and he doesn't have any problems.
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#7 BRCoats

 
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Posted 07 August 2006 - 03:08 PM

Hey guys,

Just wanted to say thanks for the replies. I feel pretty good about at least trying it now....as long as I have a few days of being able to be sick, just in case. :P

Arby's, here I come!!
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~Brenda

Celiac, gastroparesis, PCOD, heart problems, pacemaker.

Diagnosed 7-12-04 via bloodwork. Never had a biopsy, doc didn't think it was necessary (said I would know just by going gluten-free).

gluten-free two weeks after diagnosis (and my last bag of Oreos). :-)

#8 angel_jd1

 
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Posted 07 August 2006 - 03:30 PM

I saw the post, checked out the online menu today and decided what I would go and order!!

What an experience! ha

I got there and found out that my arby's doesnt' have the baked potatoes that are listed on the menu online. So that was out.........I got a grilled chickenbacon swiss minus the bun I also got a jamocha shake.

So I ordered my sandwich minus the bun. Told the kiddo that I have a food allergy. The guy stood there and stared at me. He said "I'm not sure we can do that" :lol: I just smiled. He went and asked the manager if that was ok. Manager said they would just put it into a plastic container. So the kid takes my money and I'm watching this lady in the kitchen make my sandwich. She puts my chicken into the microwave then grabs a handfull of wheat bread and lays it all out on the counter. Then takes my chicken out of the microwave (with the same gloved hands she just touched 20 pieces of wheat bread with) puts on the cheese and the bacon and seals up the container. I told the kid that I couldn't possibly eat that food, she just contaminated it with all of the wheat bread. Soooo she threw a fit, changed her gloves and made me another chicken sandwich B) I appologized for being "such a pain" but I didn't care to get sick.

I figure for $6.................I won't be going back for a chicken breast with some plastic tasting cheese on it. However, I might go back for the jamocha shake it was DELICIOUS!!

That was my arby's experience.........just ate like 15 min ago so I'll let ya know how I feel in a bit :)

-Jessica :rolleyes:
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Jessica
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#9 angel_jd1

 
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Posted 07 August 2006 - 03:55 PM

Arby's =Tummy Ache..........have already hit the bathroom...... :blink:
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Jessica
Gluten Free since 12-31-2002!!
Kansas

#10 Guest_nini_*

 
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Posted 07 August 2006 - 04:00 PM

Arby's =Tummy Ache..........have already hit the bathroom...... :blink:


so sorry... I'm of the opinion that every time we have a not so good experience like this that we need to contact corporate and make them aware that while we appreciate the effort, there is still a long way to go in awareness... jmho
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#11 angel_jd1

 
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Posted 07 August 2006 - 04:04 PM

so sorry... I'm of the opinion that every time we have a not so good experience like this that we need to contact corporate and make them aware that while we appreciate the effort, there is still a long way to go in awareness... jmho


Already e-mailed them. Told them that if allergen/intollerance info is going to be provided then some sort of training should be provided for staff. I even had the chickey change gloves for me, and still am sick :blink: So far it's headache and a trip to the b-room.........grrrrrr Why do I have to be so gun-ho sometimes to try new things :P

-Jessica :rolleyes:
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Jessica
Gluten Free since 12-31-2002!!
Kansas

#12 Guest_nini_*

 
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Posted 07 August 2006 - 04:08 PM

don't beat yourself up! I was getting anxious to do the same thing! If I only had the extra $$!! Glad I don't right now cos I can't afford any more sick days. Took enough time off after burning my hand over a week ago.
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#13 VegasCeliacBuckeye

 
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Posted 07 August 2006 - 04:21 PM

For what its worth, I would advise against ordering chicken at these places.

1. Is the grill clean?

2. Marinades?

3. Clean tongsd/gloves?

4. Where do they keep the chicken? CC?

5. If they keep the chicken in those little "6-pans" where they just pick up a lid and place the chicken on bread, then the chance for CC is HUGE -- things can fall in the pan, crumbs can be everywhere and how is the chicken handled after it is grilled (if they are nuking it, then it can't be that great).


Conversely, the Arby's Roast beef is handled differently. They have the roast beef on the big spinning thing that slices the roast beef off of it and the cut meat goes right on the bread (its not heated up or nuked or whatever).

I always ask to talk to the manager at every Arby's I go to (its never crowded). I tell the manager about my "problem" and ask them to slice the beef and place it in a plastic container with lettuce and tomato (and use clean gloves).

I have never had a problem with the beef (of course, I am too "chicken" to try anything else -- pun intended...)

:)
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#14 kevsmom

 
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Posted 07 August 2006 - 04:54 PM

I went into my local Arby's. I watched them make a roast beef sandwich. They wear gloves, pick up a roll, pick up beef and then weigh the sandwich. Even if they changed their gloves, the beef would already be contaminated from other rolls. I turned around and walked out.

Be careful.

Ciindy
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#15 plantime

 
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Posted 07 August 2006 - 08:38 PM

I only want the Arby's sauce. Just the sauce! I'll get my own roast beef somewhere else, thank you, just GIVE ME THE SAUCE!! :D :D :D
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The Lord bless you and keep you; the Lord make His face shine upon you and be gracious to you." Numbers 6:24-25




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