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Celiac.com Celiac Disease & Gluten-Free Diet Forum: Dasani - Celiac.com Celiac Disease & Gluten-Free Diet Forum

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Dasani I like to write emails to companies... Rate Topic: -----

#1 User is offline   Corkdarrr 

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Posted 20 September 2006 - 10:49 AM

Let me just say that I was incredibly impressed with the response time. I e-mailed Coca-Cola this morning, and got a standard reply within an hour simply saying they had received my e-mail. Within two more hours I'd received another reply. Below is my correspondance so far - I encourage anyone who has similar problems with Dasani water to e-mail the company.
It only takes two minutes and it can't hurt anything, right?


>>What additives do you put in Dasani bottled water? I drink bottled water on a daily basis, and Dasani is the only brand that leaves me with nausea, cramping, and diarrhea.

Worst of all, the university I attend signed a contract with Coca-Cola over the summer, and now the only bottled water available on campus is Dasani.

Why can't your water be just plain water? I speak for many as I am not the only person who refuses to drink Dasani water due to the gastrointenstinal discomfort it causes.

coca-cola.support@na.ko.com wrote:

Thank you for contacting The Coca-Cola Company, Ms. Luecke. We appreciate your taking the time to make us aware of your experience and apologize for any inconvenience this may have caused you.

We are very interested in this unusual situation and would like to obtain additional information, so we can provide a complete report to the appropriate management.

Is this your first time trying this product? If it was not the first time, did you notice an off taste, color or odor? Do you have any known allergies? Other than this brand, what other product have you consumed within the last 6 hours?

Additionally, we would like to request: your daytime phone number, address, the name, street address and city of the store where you purchased the product, the date you purchased the product, the date the incident occurred, the multi-pack size (6-pack or 12-pack), the complete date code (similar to NOV2706XPE12:13CT225) located near the neck of the bottle.

If possible, we ask that you retain the product in its original packaging until you are contacted by one of our representatives.

Please feel free to "reply with history" directly to this message with the information and you should expect a follow-up within 7 to 10 business days.

We appreciate your cooperation and look forward to hearing from you.

Sheila
Industry and Consumer Affairs
The Coca-Cola Company



>>Approximately six years ago I worked for the Home Depot and every morning I would buy a bottle of Dasani water from the vending machine located in the public area of the store. Every morning I would get sick to my stomach. However, I gradually noticed that the mornings when I purchased the 'off-brand' water from the employee break room, I would not get sick.

For the past six years, I have tried Dasani on various occassions when it was the only option available. Each time has resulted in nausea, vomiting and diarrhea. I typically drink Deer Park, Publix or Aquafina brand waters and have never had any problems with these brands, or any other brand I may find at a gas station or convenience store. I drink 6-8 bottles of water a day, and I am devastated that I have to go off campus to find Aquafina or some type of off-brand.

I have never noticed anything wrong with the water (i.e. an off taste, discoloration, foul smell) at the times when I have consumed it. Simply put, it just always makes me sick.

Recently I have been dealing with gluten intolerance issues, but Coca-Cola is a very trusted brand name among those with gluten problems. Ironically, the problem with Dasani water was once again brought to my attention via a Gluten Free Forum. (Celiac.com message board) This in combination with my inability to find "safe" water on campus has prompted me to write this e-mail.

I cannot provide any specific information on the product as this is something that I've noticed over the past six years. Most of my purchases of Dasani water were made either in Milwaukee, WI and its surrounding areas or Columbia, SC.

Why add any chemicals to your bottled water? What purpose do they serve?

Courtney Luecke
Courtney - 25
Columbia, SC

Gluten-free since July 8, 2006
Casein-free since October 16, 2006
Went six weeks, and fell back into a deliciously painful world of cheese.
Casein-free (again and for serious this time) December 11, 2006
Stupid cheese addiction....2/07

Dx Hypothyroid in 1993
Dx Gluten & Casein Sensitive through Enterolab 10/06
Dx Adrenal *Exhaustion* 2/07




Originally from WI, I am still in denial over my newfound casein intolerance. I fear I will not be allowed back into the state if I can no longer eat cheese and drink milk. This could pose some trouble over holidays when I wish to visit my family. It also poses a problem involving the severe rage I feel when I have to throw away somebody's unfinished cheese sticks. That is so wrong.
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#2 User is offline   LaurieAnn13 

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Posted 20 September 2006 - 11:10 AM

I think dasani water tastes weird so I do not really ever drink it (I'm very picky about water, yeah, I know, I'm weird!) But, I think it is awesome that you wrote them!! I think it would be so cool if we all saturated the market with letters to tons of companies. I think this would get the point across to some stubborn companies so they would finally realize how important it is for them to know (and care) about the ingredients of their products!


Keep us posted!

Laurie
Positive blood test results
gluten-free since September 2001
Denver, Colorado
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#3 Guest_laydirain_*

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Posted 20 September 2006 - 11:47 AM

i think it tastes weird, too. I wont drink it. Good luck finding water. You might want to buy in bulk so you don't have to trek off campus as often...
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#4 User is offline   Corkdarrr 

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Posted 21 September 2006 - 04:33 AM

I can say one thing for Coca-Cola...they are extremely efficient in replying to their email inquiries! And now we know why they add all that extra crap:


Thank you for contacting The Coca-Cola Company again, Ms. Luecke. We apologize for any
inconvenience.

We have shared the information you provided to us with the appropriate management. You
should expect a response soon.

DASANI contains magnesium sulfate, potassium chloride and salt. Research indicated
consumers preferred the taste of DASANI with the added minerals.


If you have additional questions or comments, please visit our website again.

Sheila
Industry and Consumer Affairs
The Coca-Cola Company
Courtney - 25
Columbia, SC

Gluten-free since July 8, 2006
Casein-free since October 16, 2006
Went six weeks, and fell back into a deliciously painful world of cheese.
Casein-free (again and for serious this time) December 11, 2006
Stupid cheese addiction....2/07

Dx Hypothyroid in 1993
Dx Gluten & Casein Sensitive through Enterolab 10/06
Dx Adrenal *Exhaustion* 2/07




Originally from WI, I am still in denial over my newfound casein intolerance. I fear I will not be allowed back into the state if I can no longer eat cheese and drink milk. This could pose some trouble over holidays when I wish to visit my family. It also poses a problem involving the severe rage I feel when I have to throw away somebody's unfinished cheese sticks. That is so wrong.
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#5 User is offline   ehrin 

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Posted 21 September 2006 - 06:38 AM

Keep in mind that Dasani, Aquafina and the like are basically filtered tap water from god knows where. If I'm going to buy water I'm going to buy water from a spring, not a turbine that it's stored in.
My name is forgettable, so I invite you to remember this tale." (RG)

Diagnosed with celiac disease, by biopsy, 10/05
T1 diabetic since 2/80
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#6 User is offline   thleensd 

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Posted 08 March 2009 - 12:36 PM

Anyone else have problems with Dasani? I've always kind of avoided it because I don't like the taste, but I had some today, and my system is having a fit. I don't know if it was that or CC from something I ate. Trying to figure it out. Anyone??
Diagnosed 2/12/09 by biopsy after years of anemia, neuropathy, dizziness, brain fog, pain and more.
Negative blood tests (following gluten light diet)

Still healing with time, harmony, and good food.
Grain-free 1/11/11

Blogging Gluten-Free
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#7 User is offline   oceangirl 

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Posted 08 March 2009 - 03:03 PM

I ALWAYS reacted to Dasani! I drink filtered tap water only. If I HAVE to buy water I buy Poland Spring which, sadly, is no longer guaranteed to be from Poland Spring, Maine! I think bottled water is the greatest hoax perpetrated on the American people. Check out you local tap water or well-water and drink on!


There's SOMETHING in Dasani!


lisa
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#8 User is offline   lizard00 

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Posted 08 March 2009 - 04:46 PM

I don't like Dasani either, it makes my tummy unhappy,too. Though, I am a bit of a water snob. My favorite is Le Bleu, which is a local company. They are as close as I get to distilled water, which I grew up drinking. Most other bottled waters taste like they came straight from the tap- which they probably did.
Be yourself, everyone else is taken.
Oscar Wilde

Gluten free November 2007
IgA Deficient, Neg Bloodwork, Double DQ2 Positive
Dietary and Genetic Diagnosis June 2, 2008
Soy free Jan 09

Celiac.com - Celiac Disease Board Moderator
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#9 User is offline   Firegirl43 

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Posted 09 March 2009 - 01:21 PM

So i wonder whats in it that could effect everyone
SARAH

Celiac since 05
egg allergy since 08
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#10 User is offline   Jeremiah 

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Posted 10 March 2009 - 10:45 AM

View Postehrin, on Sep 21 2006, 09:38 AM, said:

Keep in mind that Dasani, Aquafina and the like are basically filtered tap water from god knows where. If I'm going to buy water I'm going to buy water from a spring, not a turbine that it's stored in.



This is true, but your buying Aquafina because it has one of the most advance mulit-step filtration processes available.
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#11 User is offline   Jeremiah 

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Posted 10 March 2009 - 10:47 AM

I too do not drink Dasani.
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#12 User is offline   celiackitcat 

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Posted 10 March 2009 - 12:33 PM

I always thought I was weird but I really don't like Dasani water. I know I dislike the taste but it always makes me feel weird too. I'd be interested to know what else is in it or in the actual bottle they use that makes it that way.
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#13 User is offline   River* 

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Posted 10 March 2009 - 02:13 PM

The chemical compound potassium chloride (KCl) is used in judicial execution through lethal injection.

Is this lethal in larger amounts or used in execution for another reason
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#14 User is offline   HoustonHill 

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Posted 10 March 2009 - 09:44 PM

View PostRiver*, on Mar 10 2009, 02:13 PM, said:

The chemical compound potassium chloride (KCl) is used in judicial execution through lethal injection.

Is this lethal in larger amounts or used in execution for another reason



I think it's because the Death Row inmates prefer the taste with it added.
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