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Oil Of Olay
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2 posts in this topic

I wrote them because I had been using the Oil of Olay body wash for sensitive skin with aloe. I discovered that it had gluten in it. Here is their reply:

Subject: Thanks for contacting P&G. [incident: 061116-000503] All headers

Subject

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I was wondering if this body wash contains gluten. I thought it would be grea...

Discussion Thread

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Response (RightNow Administrator) - 11/16/2006 12:44 PM

Thanks for contacting us.

We know Celiac is a serious disease, so we want to give you clear information regarding the use of our beauty care products. If wheat and/or gluten aren't directly added to a product by us, these ingredients won't be listed on our packages. Like many companies, we often purchase the scents for fragranced products from outside suppliers, and the components of these substances are proprietary information belonging to those companies. Therefore it's possible that a very small amount (generally parts per million) of gluten may be present.

We sought advice from physicians; they told us it would be very unlikely a person with Celiac disease would have a reaction from a trace amount of gluten coming into contact with his skin or hair. This is because wheat, rye, barley and/or gluten generally cause symptoms when they're ingested. Since our beauty care products are designed to be used externally on the skin, their use shouldn't be an issue for someone with this disease.

Since gluten sensitivity can vary among people, it would be best if you consulted with your physician about the use of all types of consumable goods, if you haven't already. You might even consider using one of our fragrance free products that doesn't list gluten or wheat extracts on the label.

Thanks again for getting in touch with us. I hope this response has been helpful to you. For more information about Celiac, you may want to check out http://celiac.com/ and http://celiac.org

Customer - 11/15/2006 11:02 PM

I was wondering if this body wash contains gluten. I thought it would be great because I have sensitive skin. I am in the process of being tested for gluten intolerance. I'm back to square one on what to use. Thank You, Wendy

Auto-Response - 11/15/2006 11:02 PM

Title: Olay Complete Body Wash - Description of versions

Link: http://olay.custhelp.com/cgi-bin/olay.cfg/...ated=1063376829

Title: Which body wash should I use?

Link: http://olay.custhelp.com/cgi-bin/olay.cfg/...ated=1142276220

Title: Finding Olay Moisturizing Body Wash

Link: http://olay.custhelp.com/cgi-bin/olay.cfg/...ated=1016579987

Question Reference #061116-000503

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Thanks for researching this. Although I don't have celiac disease I use gluten-free shampoos and bodywashes to keep gluten residue away as my husband gets Derm. Herp. And of course I don't want him using the bodywash not knowing it's off limits. My house is about 99% gluten-free.

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