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Oil Of Olay

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Posted 23 January 2007 - 07:15 PM

I wrote them because I had been using the Oil of Olay body wash for sensitive skin with aloe. I discovered that it had gluten in it. Here is their reply:

Subject: Thanks for contacting P&G. [Incident: 061116-000503] All headers

I was wondering if this body wash contains gluten. I thought it would be grea...

Discussion Thread
Response (RightNow Administrator) - 11/16/2006 12:44 PM
Thanks for contacting us.

We know Celiac is a serious disease, so we want to give you clear information regarding the use of our beauty care products. If wheat and/or gluten aren't directly added to a product by us, these ingredients won't be listed on our packages. Like many companies, we often purchase the scents for fragranced products from outside suppliers, and the components of these substances are proprietary information belonging to those companies. Therefore it's possible that a very small amount (generally parts per million) of gluten may be present.

We sought advice from physicians; they told us it would be very unlikely a person with Celiac disease would have a reaction from a trace amount of gluten coming into contact with his skin or hair. This is because wheat, rye, barley and/or gluten generally cause symptoms when they're ingested. Since our beauty care products are designed to be used externally on the skin, their use shouldn't be an issue for someone with this disease.

Since gluten sensitivity can vary among people, it would be best if you consulted with your physician about the use of all types of consumable goods, if you haven't already. You might even consider using one of our fragrance free products that doesn't list gluten or wheat extracts on the label.

Thanks again for getting in touch with us. I hope this response has been helpful to you. For more information about Celiac, you may want to check out http://celiac.com/ and http://celiac.org

Customer - 11/15/2006 11:02 PM
I was wondering if this body wash contains gluten. I thought it would be great because I have sensitive skin. I am in the process of being tested for gluten intolerance. I'm back to square one on what to use. Thank You, Wendy

Auto-Response - 11/15/2006 11:02 PM
Title: Olay Complete Body Wash - Description of versions
Link: http://olay.custhelp...ated=1063376829

Title: Which body wash should I use?
Link: http://olay.custhelp...ated=1142276220

Title: Finding Olay Moisturizing Body Wash
Link: http://olay.custhelp...ated=1016579987

Question Reference #061116-000503
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Posted 24 January 2007 - 02:31 AM

Thanks for researching this. Although I don't have celiac disease I use gluten-free shampoos and bodywashes to keep gluten residue away as my husband gets Derm. Herp. And of course I don't want him using the bodywash not knowing it's off limits. My house is about 99% gluten-free.
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Husband has Celiac Disease and
Husband misdiagnosed for 27 yrs -
The misdiagnosis was: IBS or colitis
Mis-diagnosed from 1977 to 2003 by various gastros including one of the largest,
most prestigious medical groups in northern NJ which constantly advertises themselves as
being the "best." This GI told him it was "all in his head."
Serious Depressive state ensued
Finally Diagnosed with celiac disease in 2003
Other food sensitivities: almost all fruits, vegetables, spices, eggs, nuts, yeast, fried foods, roughage, soy.
Needs to gain back at least 25 lbs. of the 40 lbs pounds he lost - lost a great amout of body fat and muscle
Developed neuropathy in 2005
Now has lymphadema 2006
It is my opinion that his subsequent disorders could have been avoided had he been diagnosed sooner by any of the dozen or so doctors he saw between 1977 to 2003

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