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Celiac.com Celiac Disease & Gluten-Free Diet Forum: Kelsey's In Burlington, On - Celiac.com Celiac Disease & Gluten-Free Diet Forum

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Kelsey's In Burlington, On WOW! Only using rice flour now!! :) Rate Topic: -----

#1 User is offline   maryjoali 

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Posted 04 April 2007 - 04:24 PM

So I just have to share how excited I am!! We're in the process of selling our house, so it's been really hard to cook at home. Again tonight we get a call that someone wants to see our house. We are starving and decide to go to Kelsey's. When the hostess greeted us, I told her I have Celiac and was wondering if they had many options. She got the manager right away and he informed me that two days ago they rolled out a new menu. The new menu brought many changes in the kitchen...the biggest..."to help clients with gluten allergies"....they no longer have regular flour, only rice flour!!! Even the battered fish is done in rice flour, he said.

I asked about cross contamination issues and he told me they use separate bowls and utensils to be really, really sure but since there's no more flour, there's no chance of airborne contamination like before.

When I had decided upon a few dishes he brought out the ingredient list just to confirm. There was one honey vinaigrette that we thought might be okay, but it listed mustard flour so we didn't take a chance (anyone heard of that?? it was new for me!).

We had calamari (with plum sauce since the regular dipping sauce had mustard flour too) as an appetizer. I had a seasoned piece of salmon with salad and steamed vegetables....quite good.

It's been three hours and thus far, no reaction...and I'd usually know by now.

The waitress and the manager were both extremely accommodating and said they were glad someone was benefiting from the rice flour already. I know we'll definitely be back...I wonder if ALL Kelsey's locations would be this helpful??
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#2 User is offline   broncobux 

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Posted 04 April 2007 - 04:37 PM

FYI, Mustard flour is simply ground mustard seed.

They just named it poorly.
No-Gluten-in-Vegas

Formerly "NO-Gluten-In-San-Diego"
Formerly "GLUTEN-FREE-IN-OHIO"
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#3 User is offline   maryjoali 

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Posted 04 April 2007 - 04:53 PM

View Postbroncobux, on Apr 4 2007, 08:37 PM, said:

FYI, Mustard flour is simply ground mustard seed.

They just named it poorly.


Thank you! Thank you! Thank you!
This opens up a lot more options at Kelsey's then.
We thought it was weird since all of the other items that actually contained wheat flour, had "CONTAINS WHEAT GLUTEN" written underneath the list of ingredients and the lists with "mustard flour" didn't. Makes sense now....
Thanks again for clarifying,
MJ
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#4 User is offline   Canadian Karen 

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Posted 04 April 2007 - 05:59 PM

OMG! Did they say that Kelsey's everywhere is doing it? Is it a franchise thing? We have a Kelseys out here in Bowmanville! That would save me from having to go to Whitby to Outback Steakhouse!

Hugs.
Karen
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#5 User is offline   Suzie_GFfamily 

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Posted 04 April 2007 - 06:22 PM

View Postbroncobux, on Apr 4 2007, 08:37 PM, said:

FYI, Mustard flour is simply ground mustard seed.

They just named it poorly.


I remember being concerned about a similar ingredient in Bicks mustard pickles and had to call the 1-800 number- it was either mustard flour or mustard bran??? Anyway- it was gluten-free. Apparently ALL Bicks pickles are gluten-free.
Suzie

London, ON, Canada
celiac disease diagnosed by pos tTG March 2006 and pos biopsy June 2006
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#6 User is offline   Suzie_GFfamily 

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Posted 04 April 2007 - 06:24 PM

View Postmaryjoali, on Apr 4 2007, 08:24 PM, said:

So I just have to share how excited I am!! We're in the process of selling our house, so it's been really hard to cook at home. Again tonight we get a call that someone wants to see our house. We are starving and decide to go to Kelsey's. When the hostess greeted us, I told her I have Celiac and was wondering if they had many options. She got the manager right away and he informed me that two days ago they rolled out a new menu. The new menu brought many changes in the kitchen...the biggest..."to help clients with gluten allergies"....they no longer have regular flour, only rice flour!!! Even the battered fish is done in rice flour, he said. <snip>


I am sooooooooo excited about this news. I can't wait to call the Kelsey's here in London. I used to enjoy eating there before, but I haven't gone since I went gluten-free.
Suzie

London, ON, Canada
celiac disease diagnosed by pos tTG March 2006 and pos biopsy June 2006
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#7 User is offline   lorka150 

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Posted 04 April 2007 - 08:39 PM

my mum, who also is gluten and casein free, has always been successful at our kelsey's, which is nice. :)
Gluten-free, Vegan
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#8 User is offline   mom_to_claire 

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Posted 02 November 2007 - 04:18 PM

I was just sent the gluten free menu in Word format and I can send it to anyone if they send me a PM. or if you just post your email
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#9 User is offline   mariesch 

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Posted 13 November 2007 - 12:14 PM

I just emailed Karyn Whitelaw at Kelsey's Restaurants.

She emailed me their gluten-free menu!! I am assuming it is for all restaurants. It sounds good, but you may want to verify some items with her.

Marie

kwhitelaw@cara.com
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#10 User is offline   kitten37 

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Posted 08 April 2008 - 06:04 PM

Just a question...... I was at a course in Brampton, ON today and after seeing this post a while back and not remembering what was avail. gluten free, asked about their gluten free options. The waiter looked at me like I had a third eye. I attend this course every first Mon-Weds of each month and I always go to kelseys with 2 girls from the course. Having just gone gluten free I enquired about it.....we were on a very restricted time to eat so I ate nothing. I will have to do some further investigation tomorrow.
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#11 User is offline   Ursa Major 

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Posted 08 April 2008 - 06:18 PM

View Postkitten37, on Apr 8 2008, 10:04 PM, said:

Just a question...... I was at a course in Brampton, ON today and after seeing this post a while back and not remembering what was avail. gluten free, asked about their gluten free options. The waiter looked at me like I had a third eye. I attend this course every first Mon-Weds of each month and I always go to kelseys with 2 girls from the course. Having just gone gluten free I enquired about it.....we were on a very restricted time to eat so I ate nothing. I will have to do some further investigation tomorrow.


Beware at Kelsey's! I went there a few months ago, being excited about them now using rice flour as a thickener. I asked about one specific menu item that looked good (don't remember what it was), and they brought me their ingredients list. I found that the sauce had a TON of ingredients that I would normally never want to eat (chemicals), but it also had soy sauce in it, which contained wheat. Very hidden, but there nonetheless.

I did eat something else, and was fine. But because of that, their choices ended up being just as limited as any other restaurant I have been to, meaning you have to eat very plain food or nothing.
I am a German citizen, married to a Canadian 29 years, four daughters, one son, seven granddaughters and four grandsons, with one more grandchild on the way in July 2009.

Intolerant to all lectins (including gluten), nightshades (potatoes, tomatoes, peppers, eggplant) and salicylates.

Asperger Syndrome, Tourette Syndrome, Addison's disease (adrenal insufficiency), hypothyroidism, fatigue syndrome, asthma

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#12 User is offline   Annaem 

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Posted 09 April 2008 - 05:13 PM

[I had emailed them about their fried french fries because not all locations use dedicated fryers and something about the coating i can't remember. It was a long time ago. So she told me she would ammend the menu after our talk about consistency and misleading menus. She was very understanding. I don't know if anything was actually done about it. But the more we bring awareness to it the more they will become better at it.
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#13 User is offline   JillianLindsay 

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Posted 10 October 2009 - 06:21 AM

Can someone please email me the gluten-free menu for the Burlington, ON Kelsey's? If you PM me I will give you my email address. ...Thinking about eating there for lunch today.

Thanks :)
Jillian

gluten-free since July 8, 2009!
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