We have an unopened bag.. I'm returning it and we are calling that 'satisfaction' guaranteed number. I'll let you know what they say
I called up Frito Lay and spoke with their nutrionist which was very helpful. I was told that my call was the first REPORT they had of an allergic/celiac reaction to their product - and that they take it VERY seriously (which is good to hear!). Unfortunately she couldn't assure me they would change anything apparent to me but they look into their manufacturing and cleaning process. She said they do this - process multiple allergens on the same equipment and clean thoroughly between runs - all the time with many allergens and almost never get reports of allergic reactions - and of course they are sending me coupons to reimburse me the cost of the items I purchase (as LAy's STacks since I can't guarantee anything else is gluten-free now ). She did mention that if anyone else has severe reactions (like myself and my two boys reacted) they can call and it will go into their internal reports and they can better research where along their processing lines the contamination could have occurred (if not at the source!!). I mentioned that most people will just stop buying their product which is sad - correct allergen information would mean we might have some faith in their product again! Feel free to comment on what I was told - however they were VERY responsive.