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Optimum Health Resource Testing?

Guest AlabamaGirl

By Guest AlabamaGirl
in Food Intolerance & Leaky Gut

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Guest AlabamaGirl
Guest AlabamaGirl
Posted

There have been some posts in the past of a few who tried to use york and had bad experiences. Anyone used them since they became OHR -- say in the last six months -- with good results?

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holdthegluten Rising Star
holdthegluten
Posted
There have been some posts in the past of a few who tried to use york and had bad experiences. Anyone used them since they became OHR -- say in the last six months -- with good results?

i used them and their customer service is terrible. The results took about 2 months and i believe they were pretty accurate. iam going to do another one through Genova Diagnostics. I faxed them a threatening letter when i didnt receive my results after 2 months and they emailed it to me the next day. Good lab, but bad support.

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Guest AlabamaGirl
Guest AlabamaGirl
Posted

How long ago were you tested? thanks!

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holdthegluten Rising Star
holdthegluten
Posted
How long ago were you tested? thanks!

3 months ago

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Guest AlabamaGirl
Guest AlabamaGirl
Posted

Grrr. That's what I was afraid of. They are the only company that I can find that will allow me to test IgG & IgE without going through a doctor. The state of Alabama is picky, for some unknown reason.

Thanks for your input!

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holdthegluten Rising Star
holdthegluten
Posted

If you are patient and dont mind waiting, the lab is supposed to be pretty good. The results are self-explanitory, so you dont need there support. I suggest faxing them if you have any questions. Calling the number is pointless.

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SVB Newbie
SVB
Posted

I posted this question a few weeks ago and didn't get any replies.

My kit was received by them back in October and I can't seem to get the results.

They are rated an F by the Better Business Bureau so I would say others are definitely having problems.

THey do not answer the phone or respond to emails or voice mails....maybe I'll try the fax as someone suggested.

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ami27 Apprentice
ami27
Posted

I had the same non-responsive experience with this lab back in July 2007. After 4 months of no results and no response to emails or voice mails I filed a charge back on my credit card. They never disputed it. So luckily I got my money back. I was only out the frustration of not receiving the results.

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holdthegluten Rising Star
holdthegluten
Posted
I had the same non-responsive experience with this lab back in July 2007. After 4 months of no results and no response to emails or voice mails I filed a charge back on my credit card. They never disputed it. So luckily I got my money back. I was only out the frustration of not receiving the results.

You should send them a threatening letter by fax..........it worked for me immediately..........results in 24 hrs after that!

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