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    • Frequently Asked Questions About Celiac Disease   09/30/2015

      This FAQ on celiac disease will guide you to all of the basic information you will need to know about the disease, its diagnosis, testing methods, a gluten-free diet, etc.   Subscribe to FREE email alerts What are the major symptoms of celiac disease? Celiac Disease Symptoms What testing is available for celiac disease? - list blood tests, endo with biopsy, genetic test and enterolab (not diagnostic) Celiac Disease Screening Interpretation of Celiac Disease Blood Test Results Can I be tested even though I am eating gluten free? How long must gluten be taken for the serological tests to be meaningful? The Gluten-Free Diet 101 - A Beginner's Guide to Going Gluten-Free Is celiac inherited? Should my children be tested? Ten Facts About Celiac Disease Genetic Testing Is there a link between celiac and other autoimmune diseases? Celiac Disease Research: Associated Diseases and Disorders Is there a list of gluten foods to avoid? Unsafe Gluten-Free Food List (Unsafe Ingredients) Is there a list of gluten free foods? Safe Gluten-Free Food List (Safe Ingredients) Gluten-Free Alcoholic Beverages Distilled Spirits (Grain Alcohols) and Vinegar: Are they Gluten-Free? Where does gluten hide? Additional Things to Beware of to Maintain a 100% Gluten-Free Diet Free recipes: Gluten-Free Recipes Where can I buy gluten-free stuff? Support this site by shopping at The Store. For Additional Information: Subscribe to: Journal of Gluten Sensitivity

United Airlines

2 posts in this topic

Last October, I went to Hawaii on vacation. The plane flight was almost eight hours, and I asked the airline to provide a gluten free meal. I found out that they had discontinued this option, which meant I was going to have to bring my own food.

I e-mailed the airline asking them to reconsider. I even gave them ideas on simple changes to their meals that would make them safe for a person with celiac disease or wheat allergy. They would not budge.

Then, last week, to my surprise, I got a letter in the mail from the director of customer relations for the airline. Here's most of what it said:

"I understand that you had previously contacted us to express your concern regarding United's decision to discontinue gluten-free meal service on our flights. As the result of the feedback provided by you and our other valued customers, I'm very pleased to advise you that as of January 6, 2005, we have reinstated gluten-free special meals on our flights. As with any business, we consider our customers' preferences and feedback in addition to our competitiveness before making changes. Because of your good comments, we were able to review and revise our policy.

"Gluten-free meal service is offered on specific flights and may vary based on class of service.....

"Thank you for telling us how we can be a better airline for you. We appreciate your contribution to this policy change and look forward to continuing to serve you on United Airlines....."

I guess the moral of the story is to not give up. Keep writing for the services, research or public awareness you need. You never know when someone will respond.


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I am going to fly down to Florida in august for my vacation, I will def. have to fly united. Thanks! :)


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