Posted 14 January 2010 - 01:45 PM
I called them up and asked if they now had a gluten-free menu. The server who answered said, no, they didn't, but that they might be able to come up with something.
I asked to speak to the manager, explaining that I didn't want to drag my large family there only to find out that the only thing they could give me was a piece of unseasoned fish and a plain microwaved potato, which is what happened last time I was there.
So the manager came on the phone, and told me that they did not have a gluten-free menu because they didn't want to be responsible if someone had a reaction, but that if I wanted to find out which foods they have that do not contain gluten, I could call 1-800-LOBSTER.
I kid you not.
Needless to say, we didn't eat there.
Posted 15 January 2010 - 12:58 PM
The same sort of thing happened to us at Applebees. They gave him a card with a 1-800 number, so he called, and after waiting quite a while, they told him Applebees had no gluten-free offerings. We were about to leave when the manager stopped by and helped us craft a gluten free meal for him. That was OK, but we don't go to Applebees anymore anyway - the food is just not that great.
Posted 15 January 2010 - 05:51 PM
Posted 15 January 2010 - 07:32 PM
Red Lobster and Applwbee's -- two places I would never go because of their cluelessness. And I used to love RL, but never Applebee's
Haha I agree with everything you said in there, verbatim.
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