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Starbucks Can Kiss My ....


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#1 Poppi

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Posted 05 July 2011 - 07:43 PM

So I went into a Starbucks today at a quiet time and asked the manager if it would be possible to see the ingredients list for the frappuccinos. It was a crazy hot day and I was jonesing for a Frappe.

He flat out refused to show or tell me anything. He said other than fat/calories he wouldn't give me any nutritional information.

Is this company policy now? I usually get the Passion Lemonade Iced Tea but I was angry so I just left.

Thanks for nothing Starbucks.
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Sara

Busy mom to 3 great kids (4, 8 and 18)

Gluten free since April 6, 2011 ~ Also sensitive to coconut, coffee and food dyes

Joint pain, mouth sores, back and neck pain, migraines, stomach pain, chronic fatigue, ADD and depression are all gone.
Wishing I had been diagnosed before celiac robbed me of the cartilage in my toes and the 3 babies we lost to miscarriages.


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#2 rosetapper23

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Posted 05 July 2011 - 09:57 PM

Some folks more knowledgeable than I am wrote on another thread several months ago that Starbucks has added gluten back into some of their drinks. Since then, I've ordered only coffee or Frappucinos that are coffee-based--no special flavorings. Because I can't remember which specialty drinks have gluten, I feel that these are my only options. Every time I buy my coffee there (which isn't very often these days), I always gripe about how they don't sell gluten-free snacks anymore. Grrrrr.....
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#3 plumbago

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Posted 06 July 2011 - 03:42 AM

That bites.

I was going to say look up their web site, but it's useless as far as listing ingredients goes.

http://frappuccino.c...ded-frappuccino

I used to gulp those things down. Now I don't get any blended ice drinks in any coffee stores. It's the syrup label we need to see, write down the ingredients and hit the internet at home to investigate. That's terrible that the employee didn't let you see the label.
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#4 gfkikamonster

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Posted 06 July 2011 - 04:00 AM

So I went into a Starbucks today at a quiet time and asked the manager if it would be possible to see the ingredients list for the frappuccinos. It was a crazy hot day and I was jonesing for a Frappe.

He flat out refused to show or tell me anything. He said other than fat/calories he wouldn't give me any nutritional information.


That's crazy.. I've totally had them pass containers with ingredient labels over the counter for me to look at. It may be that you needed to be more specific (since Frappuccinos have a base and then lots of things they add in, rather than one big mix like they used to). But if he wanted to be more specific he should have told you that.

IF you want to go back to Starbucks, just be aware that the Frappuccino light base contains gluten now. And they don't put it into separate blenders from the regular Frappuccino base. So basically, all Frappuccinos have a chance of being CC'd unless you're really lucky (e.g. they cleaned really well and no one gets a Frappuccino light).

I switched to getting iced drinks (non-blended) because they just dump all the ingredients in the cup--much less chance of CC, and it turns out I like 'em better that way!

I would contact Starbucks about this, and if there's another Starbucks around, check there. That manager might have been having a bad day or just be not a good manager. You could ask to see the ingredients of the Frappuccino bases instead of the Frappuccinos as a whole--the rest is milk, coffee, and syrups, which as far as I know are all gluten-free!

Kika
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#5 GlutenFreeManna

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Posted 06 July 2011 - 04:35 AM

Even if the drink you wanted to get was gluten-free, if they use gluten in ANY of their blender drinks you could have a cc problem. I used to work at a coffee house. We didn't clean our blenders in between drinks. We simply rinsed them quickly in the sink. I know Starbucks is the same from havign friends that worked there. The blenders are only taken apart and throughly cleaned at a shift change or at the end of the day (and they won't be cleaned at the shift change at all if it is crazy busy).

Also take a look at what they are selling in the bakery case. While they have to use gloves or tongs when putting it out and also when getting things out if a piece breaks or is sampled out it's very likely that the workers will keep some under the counter or in the back room and nibble on it throughout their shift. Unless everything in the case is plastic wrapped the workers have probably touched lots of gluteny crumbs and then touched cups and other things. Sure they are supposed to wash their hands but that's really only if they eat, go to the bathroom or touch their hair or something and it's not really enforced. Actually the place I worked had food in the bakery case but wasn't subject to the same sanitation inspection as restaurants so it was very lax. Scary huh?

In addition, we were NEVER told anything about allergies or preventing cc and I don't think it ever crossed anyone's minds that someone could be allergic to something were were making. At the espresso machine this would be a big issue for those with milk or soy allergies. The same wand (the thing that make the milk frothy) would be used for the soy milk and for the regular milk. We tried to keep them separate (using one at one end for milk and the other one for soy milk) if we had a crowd but that was only for our convienience not for avoiding cc. We were supposed to blow them out when switching from one type of milk to the other but that takes time and was not always done. We were rated on our speed--how fast we could make the drink was more important than wheather we carefully cleaned the wand before proceeding. Wands would be cleaned when it was slow, when a shift changed and at the end of the day.
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A simple meal with love is better than a feast where there is hatred. Proverbs 15:17 (CEV)

#6 domesticactivist

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Posted 06 July 2011 - 08:16 AM

Maybe this has changed, but I used to work in a Starbucks and received no training re: gluten free. We washed those blenders constantly, but only by hand through most of the day and at lightning speed - more of a rinse. I wouldn't trust it at all unless all the syrups and other ingredients were gluten-free. I'm pretty sure they are not. As for refusing to show you the info, that's weird customer service. I'd report him to his manager. Maybe he didn't know where to find the info and didn't want to tell you that.
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Our family is transitioning off the GAPS Intro Diet and into the Full GAPS Diet.
Gluten-Free since November 2010
GAPS Diet since January/February 2011
me - not tested for celiac - currently doing a gluten challenge since 11/26/2011
partner - not tested for celiac
ds - age 11, hospitalized 9/2010, celiac dx by gluten reaction & genetics. No biopsy or blood as we were already gluten-free by the time it was an option.
dd - age 12.5, not celiac, has Tourette's syndome
both kids have now-resolved attention issues.

#7 domesticactivist

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Posted 06 July 2011 - 08:17 AM

Oh, just saw the post abou. The wands. I almost added that, too. Exactly.
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Our family is transitioning off the GAPS Intro Diet and into the Full GAPS Diet.
Gluten-Free since November 2010
GAPS Diet since January/February 2011
me - not tested for celiac - currently doing a gluten challenge since 11/26/2011
partner - not tested for celiac
ds - age 11, hospitalized 9/2010, celiac dx by gluten reaction & genetics. No biopsy or blood as we were already gluten-free by the time it was an option.
dd - age 12.5, not celiac, has Tourette's syndome
both kids have now-resolved attention issues.

#8 Skylark

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Posted 06 July 2011 - 10:25 AM

Is it even legal to refuse to give out allergy information? Starbuck's gets on my nerves. I usually go to Peet's.
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#9 RacerX35

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Posted 06 July 2011 - 10:44 AM

I never thought about it, but I think they are supposed to have an ingredient list. At all the fast food restaurants (McDonalds, Jack in the Box etc.) they have a big board up on the wall. I think this is also for health people looking into their caloric intake. It's funny, but I am like a local at one or two of the Starbucks here in Temecula and also one of the Jamba Juice places. The people know me and know what I can have. I went to Jamba Juice and they had a book of all their drinks listing ingredients for each one (plus the calories). I found that I cannot have the brown sugar crumble for the oatmeal since it has flour in the crumble. They now know this and do not include it in my oatmeal order. I ordered a rice crispy treat from Starbucks one time and they girl saw that it had been resting against a banana bread and replaced it with one that was "clean". If you find the right people, they are very concious and helpful in these regards. B)


Later,

Ray
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#10 Poppi

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Posted 06 July 2011 - 11:39 AM

I never thought about it, but I think they are supposed to have an ingredient list. At all the fast food restaurants (McDonalds, Jack in the Box etc.) they have a big board up on the wall. I think this is also for health people looking into their caloric intake. It's funny, but I am like a local at one or two of the Starbucks here in Temecula and also one of the Jamba Juice places. The people know me and know what I can have. I went to Jamba Juice and they had a book of all their drinks listing ingredients for each one (plus the calories). I found that I cannot have the brown sugar crumble for the oatmeal since it has flour in the crumble. They now know this and do not include it in my oatmeal order. I ordered a rice crispy treat from Starbucks one time and they girl saw that it had been resting against a banana bread and replaced it with one that was "clean". If you find the right people, they are very concious and helpful in these regards. B)


Later,

Ray


Um. The rice krispie treats and oatmeal aren't safe. Rice Krispies have barley malt in them and unless the oats they are using at Jamba Juice are certified gluten free (highly unlikely) the oatmeal is not safe either.
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Sara

Busy mom to 3 great kids (4, 8 and 18)

Gluten free since April 6, 2011 ~ Also sensitive to coconut, coffee and food dyes

Joint pain, mouth sores, back and neck pain, migraines, stomach pain, chronic fatigue, ADD and depression are all gone.
Wishing I had been diagnosed before celiac robbed me of the cartilage in my toes and the 3 babies we lost to miscarriages.


#11 GlutenFreeManna

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Posted 06 July 2011 - 11:40 AM

I never thought about it, but I think they are supposed to have an ingredient list. At all the fast food restaurants (McDonalds, Jack in the Box etc.) they have a big board up on the wall. I think this is also for health people looking into their caloric intake. It's funny, but I am like a local at one or two of the Starbucks here in Temecula and also one of the Jamba Juice places. The people know me and know what I can have. I went to Jamba Juice and they had a book of all their drinks listing ingredients for each one (plus the calories). I found that I cannot have the brown sugar crumble for the oatmeal since it has flour in the crumble. They now know this and do not include it in my oatmeal order. I ordered a rice crispy treat from Starbucks one time and they girl saw that it had been resting against a banana bread and replaced it with one that was "clean". If you find the right people, they are very concious and helpful in these regards. B)


Later,

Ray


Hi Ray,

I just wanted to mention that you should not be eating oatmeal unless it is certified gluten-free oatmeal. Regular oats are processed with wheat and heavily contamianted. Also I very much doubt the rice cripsy treats are the gluten-free variety. They only recently (last month) came out with gluten-free Rice Krispies. The regular ones have always had malt in them which is derived from barley.
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A simple meal with love is better than a feast where there is hatred. Proverbs 15:17 (CEV)

#12 love2travel

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Posted 06 July 2011 - 11:43 AM

As an aside, am I the only one here who has never even been to a Starbucks? :lol:
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<p>Confirmed celiac disease February 2011 from biopsies. Strictly gluten free March 18 2011.Diagnosed with fibromyalgia April 13 2011.3 herniated discs, myofascial pain syndrome, IT band syndrome, 2 rotator cuff injuries - from an accident Dec. 07 - resulting in chronic pain ever since. Degenerative disc disease.Osteoarthritis in back and hips.Chronic insomnia mostly due to chronic pain.Aspartame free May 2011.

When our lives are squeezed by pressure and pain, what comes out is what is inside.

#13 RacerX35

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Posted 06 July 2011 - 12:01 PM

Well as stupid as it sounds, so far so good and Like I've said on other posts, I know when it is something I should not be eating since I will have multiple siezures if I am contaminated with gluten (I think I mentioned that I stole one pepperoni off my son and daughter's cold pizza after they went to sleep and paid the price the following day with multiple seizures during a meeting and had to limit my driving to just myself and only short distances).I rarely even get the oatmeal, but have not had a problem with it, even the oatmeal at home. Maybe the consentration is low enough for me as I am (hopefully only) gluten sensitive. Every thing else is cut from the diet. The only rice crispies I eat are the ones from a cereal brand that I can not remember right now, but eat them with my kids (Koala Krispies)and the treat maybe every other month. The only other things that I eat are the things that say gluten free, which is around a lot now a days. I go to my local supermarket (Vons) and they have a little section of a freezer next to the bakery that has a blue square sticker on the glass advertising (Gluten Free). The products are from "French Meadow Bakery". Anytime I read that something has Wheat, Barley, Rye or Malt,,, I will stay away from it. Even at home, either my wife or I make the kids sandwiches for lunch. We always have a separate cutting board for me and I always put the knife I used for their sandwiches in the sink and use another for myself. It is nothing that we take lightly. My wife has made egg-foo-young a couple of times. We bought the gluten free soy sauce from the SanJay brand to use for it and the rice. Back to Starbucks, I only order things I know do not have gluten in them, sometimes I get a passion iced tea lemonade with no classic sweetener. I also have an app for my android phone that has a laser scan for all poducts with the bar code. If it is food, it will bring up any possible allergens. I was playing with this all night at home when I first got it. :lol:


Thaks for the input, it really is appreciated ;) ,



Ray
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#14 GlutenFreeManna

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Posted 06 July 2011 - 12:42 PM

Well as stupid as it sounds, so far so good and Like I've said on other posts, I know when it is something I should not be eating since I will have multiple siezures if I am contaminated with gluten (I think I mentioned that I stole one pepperoni off my son and daughter's cold pizza after they went to sleep and paid the price the following day with multiple seizures during a meeting and had to limit my driving to just myself and only short distances).I rarely even get the oatmeal, but have not had a problem with it, even the oatmeal at home. Maybe the consentration is low enough for me as I am (hopefully only) gluten sensitive. Every thing else is cut from the diet. The only rice crispies I eat are the ones from a cereal brand that I can not remember right now, but eat them with my kids (Koala Krispies)and the treat maybe every other month. The only other things that I eat are the things that say gluten free, which is around a lot now a days. I go to my local supermarket (Vons) and they have a little section of a freezer next to the bakery that has a blue square sticker on the glass advertising (Gluten Free). The products are from "French Meadow Bakery". Anytime I read that something has Wheat, Barley, Rye or Malt,,, I will stay away from it. Even at home, either my wife or I make the kids sandwiches for lunch. We always have a separate cutting board for me and I always put the knife I used for their sandwiches in the sink and use another for myself. It is nothing that we take lightly. My wife has made egg-foo-young a couple of times. We bought the gluten free soy sauce from the SanJay brand to use for it and the rice. Back to Starbucks, I only order things I know do not have gluten in them, sometimes I get a passion iced tea lemonade with no classic sweetener. I also have an app for my android phone that has a laser scan for all poducts with the bar code. If it is food, it will bring up any possible allergens. I was playing with this all night at home when I first got it. :lol:


Thaks for the input, it really is appreciated ;) ,



Ray


Seizures are one of the symptoms I suffered from as well. As far as the oatmeal goes--you may "get away with it" now and then as in your body has no symptoms but that doesn't mean it's a good idea to keep eating it. It's like playing Russian roulette with your health--you just never know when you will get a heavily contaminated batch. Also for some people there is a culmulative effect of when they have had lots of little amounts of cc it adds up and all of a sudden their symptoms start full force and they cannot track down the source becaus ethey were fine the first X number of times they ate the cc food. I didn't mean to imply that you weren't taking the gluten-free diet seriously. I just wanted to let you know in case you were unaware that oatmeal and rice Krispie treats at restaurants are not usually safe unless specially gluten-free.
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A simple meal with love is better than a feast where there is hatred. Proverbs 15:17 (CEV)

#15 CarolinaKip

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Posted 06 July 2011 - 12:50 PM

As an aside, am I the only one here who has never even been to a Starbucks? :lol:


I haven't been to one! :)
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How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and strong. Because someday in your life you will have been all of these.
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