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Red Robin


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#16 silk

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Posted 22 December 2011 - 05:52 AM

So I looked up the RR website last night to see what their gluten-free offerings were. As I said before, when you take away all of the 'can't haves' and disclaimers you seem to be left with a plain cooked burger wrapped in lettuce, a bowl of lettuce with tomato and tea or water or soft drinks. I was particularly amused at the offering for a 'crunchy chicken breast salad(?)'. You can have the lettuce but you can't have the crunchy chicken because it's breaded with glutenous products. Guess what, folks? If you can't have the crunchy chicken, then you can't call it a crunchy chicken salad! It's still just a bowl of lettuce and tomato. If it looks like a duck and quacks like a duck, it's not a horse! Sorry to rant. Just had such high hopes for RR and really did not see any options that were nearly as good as anywhere else I have eaten with a gluten-free menu.
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#17 CarolinaKip

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Posted 22 December 2011 - 10:03 AM

I've eaten at a local RR once. I had the Avo-cobb-o salad without tomato(allergic) and without blue cheese( I don't like it) Of course no bread. I had it with honey mustard dressing. They had a gluten-free allergen menu plus a book of what other gluten-free people have ordered filled out. I did not get sick, but my tummy grumbled some. Perhaps some soy in dressing(wasn't totally soy free yet). The resturant wasn't busy, but the manager did not bring it out as others mention here. I questioned the server over and over again! I think with all chain resturants, there are some good and bad. Depends on management etc.
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#18 Juliebove

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Posted 24 December 2011 - 12:39 AM

We've tried Burlington, Bothell and Woodinville. They can't get your order right no matter what. We don't like them.
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#19 Poppi

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Posted 24 December 2011 - 09:06 AM

I've had great experiences at Red Robin.

Last time I went I had a burger with cheese, avocado, tomato and I think bacon on a lettuce bun and fries from a dedicated frier. The closest RR is almost 2 hours away but I'll make the trip if the Canadian locations get Udi's buns.
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Sara

Busy mom to 3 great kids (4, 8 and 18)

Gluten free since April 6, 2011 ~ Also sensitive to coconut, coffee and food dyes

Joint pain, mouth sores, back and neck pain, migraines, stomach pain, chronic fatigue, ADD and depression are all gone.
Wishing I had been diagnosed before celiac robbed me of the cartilage in my toes and the 3 babies we lost to miscarriages.


#20 Judy3

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Posted 24 December 2011 - 03:25 PM

I went to Red Robin here in my town the other night and after a strange conversation with the waitress and a few sips of water we left without eating. They didn't have the buns although the corporate office assured me they did. The gluten free menu I was handed was nothing more than a typed piece of paper stating so many disclaimers and relieving them of liability that I decided that it was not worth the risk. The waitress didn't have a clue either.. I think it depends on the store, the one in Green Bay WI is not the place to try!! I did however go to a new restaurant that has a gluten free menu and dedicated friers etc and had a burger and fries and it was delightful!! The owner's family has people with Celiac so they are very aware of what they need to do!! I'll be a frequent flier there I think, much more comfortable!!
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*Judy

Food allergies to fish, seafood, tree nuts, aspartame(Equal),flax seed, and many drugs
Stomach issues since childhood
Hypoglycemia (low blood sugar) age 6-44
Diabetes age 44 to present now going back to Hypoglycemia since gluten free.
Diagnosed with Fibromyalgia in 2005 and it's gone now that I'm aspartame and gluten free. Hmmm
Celiac disease- negative test in 2009, positive tests in Nov. 2010
Gluten free started 11/08/2010
Genetic tests positive- DQ2, positive -DQ6 (?) negative- DQ8 11/15/2010

#21 msmini14

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Posted 03 January 2012 - 03:21 PM

I agree with others on here because it all has to do with the store and management. I didnt eat there for a couple of years until I actually went in and spoke with the manager to ask if they use a dedicated fryer. What is the point having a hamburger or chicken sandwich if you cant have fries? lol. Anyways, I have enjoyed great service (Concord, CA) and they have the gluten-free buns. It is funny because I went there a few weeks ago and they didnt have them yet but now they do.

In regards to the crunchy chicken salad you can get regular grilled chicken. They dont make the change on the gluten-free menu for some reason but it clearly states that you can replace it.

I enjoy the gluten-free menu at RR, because they have decent options for us. BUT like all places you will always take the chance of CC anytime you go out unless the place is strictly gluten-free.
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Gluten Free going on 5 years and counting!

gluten-free is a life change and not a diet.


#22 BeFree

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Posted 03 January 2012 - 04:33 PM

LOL @ Silk...I haven't had good experiences eating out so far. The only place I've tried to eat is Boston Market. I tell them, "No cornbread on my plate, I'm allergic", when I place my order, and the order taker says, "No problem!" And then my plate comes out with cornbread on it. In order to get them to leave the cornbread off my plate, I literally have to stand and watch them make my plate, and yell, "No cornbread please!" when they get to the cornbread step.

They really like to put the cornbread on the plate.

I sure hope Red Robin steps its up from what I've experienced so far.
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Peter, those are Cheerios.

#23 silk

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Posted 03 January 2012 - 05:36 PM

[quote name='msmini14' timestamp='1325632896' post='762020']
In regards to the crunchy chicken salad you can get regular grilled chicken. They dont make the change on the gluten-free menu for some reason but it clearly states that you can replace it.
/quote]

:D Unless they burn the chicken to a crisp, it is still not a 'crunchy chicken salad'. I know, I know, semantics...it just bothered me that everything on the menu seemed to come with a disclaimer attached about what you could NOT have with the order. :rolleyes: I am really happy that you had such a good experience with them. Maybe I will stop in and talk to the manager at ours and check it out.
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#24 silk

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Posted 05 January 2012 - 07:02 PM

So after all of the complaining I did about RR, I have to confess.....I called the local RR today and they said they do have the dedicated fryer and Udi's buns. I took my daughter to lunch there and it was fabulous! The only bloat I got was from being completely full of an amazing hamburger. Pretty spendy so that won't happen often but it is nice to have options!
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#25 BeFree

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Posted 06 January 2012 - 07:59 AM

"So after all of the complaining I did about RR, I have to confess.....I called the local RR today and they said they do have the dedicated fryer and Udi's buns. I took my daughter to lunch there and it was fabulous! The only bloat I got was from being completely full of an amazing hamburger. Pretty spendy so that won't happen often but it is nice to have options!"

So you were able to have the fries AND the hamburger? SWEET. I can't wait till that works out here where I live.
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Brian, there's a message in my Alphabits...it says 'Oooooooo'.
Peter, those are Cheerios.

#26 Judy3

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Posted 06 January 2012 - 09:55 AM

I went to Red Robin here in my town the other night and after a strange conversation with the waitress and a few sips of water we left without eating. They didn't have the buns although the corporate office assured me they did. The gluten free menu I was handed was nothing more than a typed piece of paper stating so many disclaimers and relieving them of liability that I decided that it was not worth the risk. The waitress didn't have a clue either.. I think it depends on the store, the one in Green Bay WI is not the place to try!! I did however go to a new restaurant that has a gluten free menu and dedicated friers etc and had a burger and fries and it was delightful!! The owner's family has people with Celiac so they are very aware of what they need to do!! I'll be a frequent flier there I think, much more comfortable!!


The general manager at my Red Robin tracked me down somehow and called me to discuss what happened and has now sent me a $40 gift card to please come try again. She said everyone involved has been reprimanded and retraining is happening. She even gave me the name of a waitress to ask for who also has Celiac and eats there every day she works.. So we'll see what happens next time!! I hope my experience was a fluke because I really used to love Red Robin...
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*Judy

Food allergies to fish, seafood, tree nuts, aspartame(Equal),flax seed, and many drugs
Stomach issues since childhood
Hypoglycemia (low blood sugar) age 6-44
Diabetes age 44 to present now going back to Hypoglycemia since gluten free.
Diagnosed with Fibromyalgia in 2005 and it's gone now that I'm aspartame and gluten free. Hmmm
Celiac disease- negative test in 2009, positive tests in Nov. 2010
Gluten free started 11/08/2010
Genetic tests positive- DQ2, positive -DQ6 (?) negative- DQ8 11/15/2010

#27 silk

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Posted 06 January 2012 - 11:19 AM

"So after all of the complaining I did about RR, I have to confess.....I called the local RR today and they said they do have the dedicated fryer and Udi's buns. I took my daughter to lunch there and it was fabulous! The only bloat I got was from being completely full of an amazing hamburger. Pretty spendy so that won't happen often but it is nice to have options!"

So you were able to have the fries AND the hamburger? SWEET. I can't wait till that works out here where I live.


Yes, and it was amazing. The manager told me that had a regular fryer and a non-allergen fryer just for fries. Judy3, I hope that works out well for you...
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#28 pricklypear1971

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Posted 08 January 2012 - 02:23 PM

Well, after all of these great reviews, here I sit at Red Robin @ Tucson Mall.

And they DON'T have gluten-free buns.

So, I'm a bit bummed.
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#29 silk

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Posted 08 January 2012 - 05:52 PM

Well, after all of these great reviews, here I sit at Red Robin @ Tucson Mall.

And they DON'T have gluten-free buns.

So, I'm a bit bummed.


I'm really sorry. Do you live in the Tuscon area? Maybe you could e-mail corporate office or even the local RR and request that they get the buns??????
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#30 msmini14

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Posted 09 January 2012 - 01:40 PM

I am glad to hear you all have had a good experience =) I am happy RR offers buns but I probably wouldnt order my chicken sandwich with bread again because it fills me up to quickly. I love my lettuce wraps now and I cant believe I just said that lol.
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Gluten Free going on 5 years and counting!

gluten-free is a life change and not a diet.



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