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I Am So Angry


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24 replies to this topic

#1 Di2011

 
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Posted 20 November 2011 - 02:04 AM

I work in a kitchen that feeds school camp groups.
Pretty much every week there is at least one student/teacher that is gluten free. On average there are about 4-5 special diets in every 100 and this kitchen often feeds up to 200 at a meal.

This week there has been one gluten-free guy. So tonight I arrive at work and, as I usually do, ask the chef (qualified .. apparently) what the vegetarian and gluten-free are having for dinner. "Stirfry"
And there with the rice noodle (good start), sliced veg (yum.. lucky for them I think) is the soy sauce.
He turns away and I stand there staring at the soy sauce.

He is very aware that I am also gluten-free so makes every attempt to avoid me for the next 10-15 minutes.
I kept a wary eye on his activity cause I just couldn't ((didn't want to?)) believe that he was going to serve soy sauce to this young lad.
Knowing what this chef is like and how worked up I was getting I went for this approach:
"Roderick do you have wheat free soysauce ? I've got some at home that I could get for you." ((I live literally across the road. It would have taken about 60 seconds to get it from my fridge and be back))
"No I'm okay thanks"

And then he proceeds to serve this guy stirfry with soysauce.

Well... it was one crazy night at work. The boss and he had a massive fight before all this about him putting gravy over the entire 102 peoples worth of roast beef ("Do you think the gluten free boy wants to be vegetarian????") And when the soysauce happened I lost it too.

This guy isn't ignorant or ill informed.

I just want you Mums&Dads to know just how completely arrogant they can be. Not all of them but one is too many.
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#2 mushroom

 
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Posted 20 November 2011 - 02:19 AM

Yeah, sure, he's okay thanks What an A$$hole.
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Neroli


"Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted." - Albert Einstein

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Caffeine free 1973
Lactose free 1990
(Mis)diagnosed IBS, fibromyalgia '80's and '90's
Diagnosed psoriatic arthritis 2004
Self-diagnosed gluten intolerant, gluten-free Nov. 2007
Soy free March 2008
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Citric acid free June 2009
Potato starch free July 2009
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Legume free March 2010
Now tolerant of lactose

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#3 Di2011

 
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Posted 20 November 2011 - 02:23 AM

Yeah, sure, he's okay thanks What an A$$hole.


Soon to be unemployed A$$hole
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#4 domesticactivist

 
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Posted 20 November 2011 - 07:27 AM

Did you say something to warn the boy? I think the chef must be reported up the chain of command, in writing, and the boy's parents need to be informed of what happened. This is completely unacceptable. It is also the reason I don't trust other people to feed my family.
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Our family is transitioning off the GAPS Intro Diet and into the Full GAPS Diet.
Gluten-Free since November 2010
GAPS Diet since January/February 2011
me - not tested for celiac - currently doing a gluten challenge since 11/26/2011
partner - not tested for celiac
ds - age 11, hospitalized 9/2010, celiac dx by gluten reaction & genetics. No biopsy or blood as we were already gluten-free by the time it was an option.
dd - age 12.5, not celiac, has Tourette's syndome
both kids have now-resolved attention issues.

#5 StephanieL

 
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Posted 20 November 2011 - 07:59 AM

There was a man here in the states who went to jail for selling knowingly gluten containing foods to people as gluten free.

I would not have let that food go out to that poor kid. I agree that this is why I don't trust others to cook for my family. It's one thing to slip up or accidentally have cross contamination but to KNOWINGLY do it is criminal in my mind!
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#6 IrishHeart

 
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Posted 20 November 2011 - 08:29 AM

I hope this SOB was fired, pronto!!! :angry:
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"Life is not the way it's supposed to be. It's the way it is. The way we cope with it makes the difference." Virginia Satir

"The strongest of all warriors are these two - time and patience." Leo Tolstoy

"If you want to lift yourself up, lift up someone else" Booker T. Washington

“If idiots could fly, the sky would be like an airport.”― Laura Davenport 

"Do or do not. There is no try. "-  Yoda.

"LTES"  Gem 2014

 

Misdiagnosed for 25+ years; Finally Diagnosed with Celiac  11/01/10.  Double DQ2 genes. This thing tried to kill me. I view Celiac as a fire breathing dragon --and I have run my sword right through his throat.
I. Win. bliss-smiley-emoticon.gif


#7 beebs

 
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Posted 20 November 2011 - 02:58 PM

I think you should make a complaint to the powers that be, food safety Australia or something. I could possibly die if I eat gluten (because I get intussusception)-gluten-free is not something to mess around with (as you know :D ) and hearing that stuff is terrifying. :(

PS - I used to work at a place that sounds very similar to that in Canberra - I wonder was it the same place? Was it a Motel on the federal highway that does alot of school tours??
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HLA DQ8, gluten-free since January 2011

#8 Di2011

 
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Posted 20 November 2011 - 06:44 PM

If it had been within my control it wouldn't have been served. The meal was delivered when I was in a separate area & when I went by the table the guy had eaten most of it already. To top it off the #*$&^*#&$ spent the rest of the shift looking for ways to get back at me. I had a word to the boss when we'd finished.
My reality is that educating staff has been a slow process. I'm glad that my skin is so obviously affected the past six mths - keeps their attention. A very effective teaching tool. Hard to tell people who "know" that they actually may not know.


So.. a very uncomfortable breakfast at work this morning!
Boss and I spoke again this morning and turns out the guy can tolerate some. He had regular pizza for lunch yesterday(lunch isn't our job and gluten-free options always available).
I didn't think pizza would qualify as "some" :blink: but not for me to judge.
My boss agreed with me that if someone comes as GlutenFree they must get GlutenFree regardless. And I asked for him to stock Gluten-Free soysauce etc to do it.
Anyways.. just when I thought I could lighten up the researching and reading today I am going after the legalities(thanks for the tip Stephanie&IrishHeart). Almost as good an education tool as my bumps and lumps.
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#9 Juliebove

 
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Posted 21 November 2011 - 12:58 AM

Wow! What a mess. I know a girl who has IgG food allergies like my daughter does but she is allergic to many things. So many that she has to use a rotation diet. So even though she is allergic to gluten she can eat it a couple of times a week. I don't know how she is doing with it now but it was very upsetting and confusing to her when she was young.

My daughter and I outgrew some food allergies and we were told that it was okay to eat these things twice a week but not on subsequent days. Dairy is one of those things. However we have been cheating on this and eating it more frequently and it doesn't seem to make us sick like it once did.

As far as dining out though... We have a few places where we eat dairy. In the others we do not eat dairy at all. It would be too confusing for them if we said we wanted no cheese one day and then cheese on an other day.

I just don't see how one could tolerate a little gluten. Either you can or you can't.
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#10 Di2011

 
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Posted 21 November 2011 - 02:29 AM

I just don't see how one could tolerate a little gluten. Either you can or you can't.



I still have so much to learn.. IgG?! Rotation allergy diets???!!! More googles!

If anyone has any advice or info like this I would greatly appreciate it. My mum was in the food business (cafes and catering) for 20 years and she taught me basics and she was really on the ball with special diets. Whilst working in a bakery/kitchen I thought myself well informed about needs of customers, hygiene (I'm usually the kitchen cop) but my last 6 months has shown me just how much I didn't know.

New goals:
1. try to get office manager to get specific and more detailed information from parents (how much, how often, how intolerant etc etc)
2. Local legal requirements / consequences
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#11 StephanieL

 
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Posted 21 November 2011 - 05:05 AM

I still have so much to learn.. IgG?! Rotation allergy diets???!!! More googles!
New goals:
1. try to get office manager to get specific and more detailed information from parents (how much, how often, how intolerant etc etc)
2. Local legal requirements / consequences



IgE- What is referred to often as a "true" allergy meaning it can cause an anaphylactic reaction. That is a reaction including 2 or moray body systems (skin, GI, respiratory and a few others I can't think of right now...it's early...I have a 7 week old who was up all night, forgive me ;) )

IgG- Often said to be an intolerance. Not often diagnosed by a typical allergy Dr. (often by chiropractors or naturopaths). These typically cause "only" GI issues but they can be bad! A rotation diet is often suggested for this type of intolerance. The though being that the body can handle X amount of an item. This is the big difference between and IgG and IgE allergy. IgE, the "just a little" doesn't fly. It is also why I get bent out of shape when people call intolerances allergies. It's dangerous in my mind.

I think working with the office manager is a great idea to get a new info shed made up for the parents. I know as a parent of a kid with both food allergies and Celiac, I am willing to provide as much information as I can to keep my kid safe!
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#12 IrishHeart

 
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Posted 21 November 2011 - 06:28 AM

Part of the problem with getting people to understand why feeding someone even a "little bit of gluten" is "OKAY" <_< is because there is technically no such thing as a gluten allergy :rolleyes:

Saying we have an allergy seriously underestimates the tragic consequences of this disease. So, if the guy ate the gluteny soy sauce and he did not immediately keel over with anaphylaxis, the chef thinks, "See, it's no big deal! Meanwhile, the guy has just started up the autoimmune response all over again and will certainly pay for it later.

Yes, it is easier to say allergy to people rather than explain it all, but it undercuts the seriousness of what one morsel of gluten will do if the person in the long term.

There is a WHEAT allergy. There is gluten intolerance. There is Celiac Disease. It is a potentially fatal autoimmune disease and gluten is not to be consumed EVER.

Can people with the first two conditions "get away" with having pizza once and while? Maybe so. It depends. But, can I? NO!!!!!!!!!

If you have celiac and you ingest gluten on a rotation diet, you remain ILL. I know. A grossly ill-informed ND AND a "functional Med" MD both told me I should do this rotation diet and take supplements and heal my leaky gut and all would be well. NO one tested me for Celiac. I tried it for nearly 2 years and it nearly freakin killed me. I finally figured it out myself.Celiac is NOT cured by homeopathy and rotation diets. It is put into remission by avoiding gluten. Period.

Perhaps if the people involved in preparing the meals were made to understand all this, they would take it more seriously. DON'T they--by law--have to be careful for all people with various serious allergies??? Why not for gluten intolerance, too??

Then again, maybe not. Idiots abound everywhere. <_<
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"Life is not the way it's supposed to be. It's the way it is. The way we cope with it makes the difference." Virginia Satir

"The strongest of all warriors are these two - time and patience." Leo Tolstoy

"If you want to lift yourself up, lift up someone else" Booker T. Washington

“If idiots could fly, the sky would be like an airport.”― Laura Davenport 

"Do or do not. There is no try. "-  Yoda.

"LTES"  Gem 2014

 

Misdiagnosed for 25+ years; Finally Diagnosed with Celiac  11/01/10.  Double DQ2 genes. This thing tried to kill me. I view Celiac as a fire breathing dragon --and I have run my sword right through his throat.
I. Win. bliss-smiley-emoticon.gif


#13 StephanieL

 
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Posted 21 November 2011 - 06:49 AM

Saying we have an "allergy" seriously underestimates the tragic consequences of this disease.



I have to disagree with you on that one. Yes, gluon for a person with Celiac is bad but you are not going to die from one exposure. The use of quotes in "allergy" is just as offensive to someone with a true allergy as saying Celiac is a allergy to someone with Celiac. Rotation diets dare NOT for people with Celiac OR allergies!
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#14 sariesue

 
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Posted 21 November 2011 - 06:58 AM

I still have so much to learn.. IgG?! Rotation allergy diets???!!! More googles!

If anyone has any advice or info like this I would greatly appreciate it. My mum was in the food business (cafes and catering) for 20 years and she taught me basics and she was really on the ball with special diets. Whilst working in a bakery/kitchen I thought myself well informed about needs of customers, hygiene (I'm usually the kitchen cop) but my last 6 months has shown me just how much I didn't know.

New goals:
1. try to get office manager to get specific and more detailed information from parents (how much, how often, how intolerant etc etc)
2. Local legal requirements / consequences


You may find it difficult to get detailed information on their allergy from the parent. Parents are not always the best people to fill out forms you will get parents who say that the child will die if they have any lactose when in reality they get milk occasionally at home and you'll get parents who underestimate their child's allergy.

Honestly, if I was sending my kid or my self on a trip and the chef at the venue asked how much gluten I could tolerate I would be afraid of eating there. Like you want to know how lazy you can be with watching for CC or looking at ingredients.It makes it seem like you are trying to cut corners and if I say I'm only mildly intolerant you might feed me a meal that has a little wheat in it because on paper I should be able to tolerant it. Which could be a problem if I am talking about CC and the chefs take it as in general.
If someone comes with a special diet you really should act like any amount is too much. It's the safest way of doing things.
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#15 SilverSlipper

 
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Posted 21 November 2011 - 07:04 AM

My step-mother has celiac disease (DH). She tells others that she can have some gluten, but if she eats it too much, her skin really bothers her. I know another Mom who has celiac disease who states that she can have small amounts of it occasionally (for example - rice krispy treats).

In my humble opinion, I think that they have over-simplified the situation. I think any amount for someone with celiac disease damages the body. I believe that many people think that the damage doesn't occur unless they can see or feel it. For example - the foundation of a house may crack, but sometimes people won't bother with it until the whole stupid thing crashes to the ground. Again, just my opinion.

My daughter can't get away with occasional pizza, soy, etc. My guess is that the child in question in the OP's post doesn't show outward symptoms unless they have moderate to heavier amounts of gluten.
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