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Starbucks Update


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23 replies to this topic

#16 Ollie's Mom

 
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Posted 17 March 2012 - 06:31 AM

I frequently have their mocha frappucinos (one of my few vices). And I've never had any problem with them. I just ask them to do a good rinse of the blender before they make mine so there are none of those "chips" left in there (forget which drink it is that has those chips in them ...)
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#17 Takala

 
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Posted 17 March 2012 - 10:32 AM

Yup, that is correct but it's no different than any other tea out there. The herbal flavored and some of the green flavored tea's are not but the black tea is OK. If you do your research, this information is readily available. I always ask for Starbucks ingredients listings and never had a problem getting that info from them. I go to Starbucks at least 2-3 times per week and never had a problem.



I realize you think it is your "duty" or "job" here to always defend vendors, but contrary to your insult, I do "do your research" before bothering to comment.

The original poster posted incorrect information if taken at face value - that Starbucks served Tazo Tea that was "safe" in the wrapped teabag packages, and therefore "gluten free." This is not completely correct and could easily be mistaken as to all Tazo teas at Starbucks being gluten free, when they are not.

I would normally have ignored you, but then there's another mod chirping in that the discussion link on Tazo tea is old. Well, yes, but this shows that the Tazo website has a link.

I have been glutened more than once at Starbucks by tea or tea mix products, at different stores, and narrowly avoided another incidence when the clerk gave me the wrong item in the cup and I caught it by a sniff test before sipping. I have been unable to resolve with Starbucks the ingredient that was "getting" me, inspite of studying labels on the containers that were used, so I avoid most items at that store. This isn't rocket science. They aren't trying to avoid gluten, they're selling caffeine and sugar and flavorings. They're popular enough they aren't going to miss my not ordering a mixed flavored beverage. I am doing them a favor, actually, because then I don't have the reactions and I don't have to complain that I got sick from their products.

As I have said before, some of us get migraines or neurological symptoms when glutened, which subsequently make it more difficult to perform functions like driving, so caution should be used when ordering items in a restaurant or fast food setting serving fancy mixed drinks with mixed gluten and non gluten bearing ingredients, especially in a fast paced high volume store which does not thoroughly wash everything between mixings, if one has to be able to function afterwards.

You may be fine with hot water, plain coffee, or a tea bag which was confirmed to be one of the gluten free flavors. But the risk of cross contamination is there, just as with any restaurant using vendors who are not sourcing and testing for gluten in their entire ingredient list.
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#18 Gemini

 
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Posted 19 March 2012 - 07:38 AM

I realize you think it is your "duty" or "job" here to always defend vendors, but contrary to your insult, I do "do your research" before bothering to comment.

The original poster posted incorrect information if taken at face value - that Starbucks served Tazo Tea that was "safe" in the wrapped teabag packages, and therefore "gluten free." This is not completely correct and could easily be mistaken as to all Tazo teas at Starbucks being gluten free, when they are not.

I would normally have ignored you, but then there's another mod chirping in that the discussion link on Tazo tea is old. Well, yes, but this shows that the Tazo website has a link.

I have been glutened more than once at Starbucks by tea or tea mix products, at different stores, and narrowly avoided another incidence when the clerk gave me the wrong item in the cup and I caught it by a sniff test before sipping. I have been unable to resolve with Starbucks the ingredient that was "getting" me, inspite of studying labels on the containers that were used, so I avoid most items at that store. This isn't rocket science. They aren't trying to avoid gluten, they're selling caffeine and sugar and flavorings. They're popular enough they aren't going to miss my not ordering a mixed flavored beverage. I am doing them a favor, actually, because then I don't have the reactions and I don't have to complain that I got sick from their products.

As I have said before, some of us get migraines or neurological symptoms when glutened, which subsequently make it more difficult to perform functions like driving, so caution should be used when ordering items in a restaurant or fast food setting serving fancy mixed drinks with mixed gluten and non gluten bearing ingredients, especially in a fast paced high volume store which does not thoroughly wash everything between mixings, if one has to be able to function afterwards.

You may be fine with hot water, plain coffee, or a tea bag which was confirmed to be one of the gluten free flavors. But the risk of cross contamination is there, just as with any restaurant using vendors who are not sourcing and testing for gluten in their entire ingredient list.



Takala...you need to lighten up and not take yourself so seriously! Do you always become so highly insulted over basic information?

As far as what you think "my job" is here, let me correct your incorrect statements. I defend reputable companies from malicious Celiac rumors that perpetrate nonsense they are not safe. News flash....the world is not completely safe but if you continue to make a big deal out of everything, then you'll never get on with life. What someone says on an internet site may or may not be true but it's up to each and every Celiac to read labels to discern what is safe for them. After doing this for 7 years, I know what I can do safely and when someone posts that Starbucks will not guarantee their drinks free from contamination, I have to make a few points in the hopes that they will understand things better so they can go back and enjoy a drink without fear of getting sick. However, the store is only as good as it's employee's, as you have obviously found out.

As for your symptoms, been there, done that. If you are trying to imply that your reactions leave you more debilitated than most, let me assure you that when I do, on the rare occasion sustain a hit, I suffer from neuro issues also. I just don't act like the world is out to kill me. It's frustrating when they occur, but I let it go and pick up and move on. You have to be wary of CC but it's entirely possible to enjoy a blended drink without getting sick. If you feel the risk is too high for you, for whatever reason, then don't go there but don't try to instill irrational fear in others who are learning the ropes.
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#19 ashleycarmel

 
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Posted 19 March 2012 - 05:48 PM

I work at a starbucks and I cant say I know anything fro sure because it is hard to find out, but when I go in for work I will read the labels on some things and try and report back :P
But I will say, I have had the frappachinos and caramel sauce and unfortunately I have felt pretty sick after having them and I get a reaction to them. :(
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#20 Melissa Palomo

 
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Posted 20 March 2012 - 08:23 PM

I'm not sure what the update is here? The last few years every time someone contacts Starbucks this is exactly the reply you get (well, minus the tea debate). Starbucks has not and will not say any of their drink items are gluten free. Even if you ask about their plain black coffee or a cup of milk - they'll tell you there is a risk of cross contamination.

I just hope Starbucks learns that most Celiacs understand the risk involved, and knowing if where gluten is obviously included would be helpful. I don't order the drinks I know have gluten - and the others I am willing to take the risk on. I think most would feel the same. Taking a tiny risk on the Starbucks drinks I love dearly is worth it to me... I just wish they'd say which items definitely contained gluten.
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I'm Melissa. I am 28, diagnosed in August 2008. I'm a photographer and a blogger, too. :)


#21 Melissa Palomo

 
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Posted 20 March 2012 - 08:28 PM

And last I had heard/checked - the caramel was gluten free (ask to read their packaging if you're not sure, most will let you.) They specifically told you the caramel was included gluten - or just that they can't guarantee it being gluten free? I've had caramel macchiatos after doing my homework more than once and have not gotten sick when I am typically fairly sensitive - maybe I've lucked out over Starbucks drinks but normally I'm pretty easily glutened.
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I'm Melissa. I am 28, diagnosed in August 2008. I'm a photographer and a blogger, too. :)


#22 SuzieSueSue

 
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Posted 27 March 2012 - 08:16 AM

Does anyone know if the Chai Tea Latte with soy milk would be safe? TYIA! - I'm having the hardest time finding reliable info...
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#23 jerseyangel

 
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Posted 27 March 2012 - 05:15 PM

Does anyone know if the Chai Tea Latte with soy milk would be safe? TYIA! - I'm having the hardest time finding reliable info...

Yes, gluten wise it's safe.
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#24 AustinGlutenFreeFamily

 
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Posted 27 March 2012 - 05:38 PM

I received this from Starbucks yesterday when asking whether or not their hot chocolate was Gluten Free:

"Starbucks is unable to guarantee a "gluten-free" environment in our retail locations due to the potential for cross contamination with gluten-containing products. The open environment and operating procedures of our store locations may present additional risk for gluten-sensitive customers aside from the gluten-containing ingredients themselves. "Gluten-free" is a claim with specific requirements defined by government agencies and industry standards. We are unable to make this claim on a product unless the item is specifically formulated and manufactured to meet the definition of the claim."

I inquired if this also applied to a cup of blonde roast without any flavor and they told me "our previous statement applies." Yes, this may be a CYA statement, but to me it is not good enough. I have stopped going to Starbucks.
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