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Angry Front Of House Guy

2 posts in this topic

I was in a restaurant the other day and was thrilled to find they could "alter" my meal choices to make them gluten free.

Of course altering them turned out to mean just removing whole parts of the dish that I couldn't have.

Anyway I was quite drunk and forgiving by the cheese course when they brought out 6 slithers of cheese, one being coated in breadcrumbs (which they failed to tell me).

I inquired of the front of house manager and he apologised and told me I couldn't have it, and got cross that the waiter hadn't told me.

He proceeded to have an uncomfortably loud conversation with the waiter in which he was scolded and told the mistake was unacceptable.

When the front of house came back I told him that it didn't matter but he said "MISTAKES ARE UNACCEPTABLE" and went away.

I think they may have missed the point of providing gluten free food, by just doing enough to cover themselves from lawsuits and severely scolding staff in front of the whole restaurant when things go wrong.

I wanted to make a comic about this but I think that it works better as a story - I'm sure you've all had similar experiences but it amused me.


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Since it "amuses" you, Howard....maybe it's best not to get drunk and order food from a restaurant? tongue.gif We have to accept responsibility and assume the consequences any time we eat out, even at well-intentioned places.

That said, I don't think it's ever acceptable to criticize someone in public.


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