Angry Front Of House Guy
Posted 31 July 2012 - 11:51 AM
Of course altering them turned out to mean just removing whole parts of the dish that I couldn't have.
Anyway I was quite drunk and forgiving by the cheese course when they brought out 6 slithers of cheese, one being coated in breadcrumbs (which they failed to tell me).
I inquired of the front of house manager and he apologised and told me I couldn't have it, and got cross that the waiter hadn't told me.
He proceeded to have an uncomfortably loud conversation with the waiter in which he was scolded and told the mistake was unacceptable.
When the front of house came back I told him that it didn't matter but he said "MISTAKES ARE UNACCEPTABLE" and went away.
I think they may have missed the point of providing gluten free food, by just doing enough to cover themselves from lawsuits and severely scolding staff in front of the whole restaurant when things go wrong.
I wanted to make a comic about this but I think that it works better as a story - I'm sure you've all had similar experiences but it amused me.
Posted 31 July 2012 - 12:58 PM
That said, I don't think it's ever acceptable to criticize someone in public.
Positive Celiac Blood Panel - Dec., 2009
Endoscopy with Positive Biopsy - April 9, 2010
Gluten Free - April 9, 2010
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