Get email alerts Get Celiac.com E-mail Alerts  




Celiac.com Sponsor:
Celiac.com Sponsor:




Ads by Google:






   Get email alerts  Subscribe to FREE Celiac.com email alerts

  • Announcements

    • admin

      Frequently Asked Questions About Celiac Disease   09/30/2015

      This Celiac.com FAQ on celiac disease will guide you to all of the basic information you will need to know about the disease, its diagnosis, testing methods, a gluten-free diet, etc.   Subscribe to FREE Celiac.com email alerts What are the major symptoms of celiac disease? Celiac Disease Symptoms What testing is available for celiac disease? - list blood tests, endo with biopsy, genetic test and enterolab (not diagnostic) Celiac Disease Screening Interpretation of Celiac Disease Blood Test Results Can I be tested even though I am eating gluten free? How long must gluten be taken for the serological tests to be meaningful? The Gluten-Free Diet 101 - A Beginner's Guide to Going Gluten-Free Is celiac inherited? Should my children be tested? Ten Facts About Celiac Disease Genetic Testing Is there a link between celiac and other autoimmune diseases? Celiac Disease Research: Associated Diseases and Disorders Is there a list of gluten foods to avoid? Unsafe Gluten-Free Food List (Unsafe Ingredients) Is there a list of gluten free foods? Safe Gluten-Free Food List (Safe Ingredients) Gluten-Free Alcoholic Beverages Distilled Spirits (Grain Alcohols) and Vinegar: Are they Gluten-Free? Where does gluten hide? Additional Things to Beware of to Maintain a 100% Gluten-Free Diet Free recipes: Gluten-Free Recipes Where can I buy gluten-free stuff? Support this site by shopping at The Celiac.com Store.

Five Guys And Fries
0

15 posts in this topic

I really haven't eaten out since going gluten-free (it's a trust issue)...

But... Today, after my husband took me to my mri appointment, he was starving. So, we went to Five Guys and Fries so he could eat (I figured I would just sit, drink my bottled water, and watch him...lol). I mean.. I didn't ever really eat "fast food" BEFORE I went gluten-free so, I didn't really see it happening now, ya know?

Was I ever surprised!

They were VERY helpful and accommodating. And, to be honest, it was just about as perfect a scenario for no cross contamination as one could hope for really. The buns which are kept separate from the other foods and are grilled on a dedicated grill...just for buns. Fresh, hand-cut french fries...dedicated fryers. The don't deep fry anything else there!

I could watch the guy who prepared my food (donned new gloves).

I have to say it was a terrific experience and I felt so comfortable eating...confident.

Just wanted to share... :)

3

Share this post


Link to post
Share on other sites


Ads by Google:

Isn't it great? The first time I was there all the employees stopped and the Manager told the ones who were touching the buns to play statue and not move until she tapped them on the shoulder again. She and two others were the only ones able to touch anything until they handed my bag to me. It was like a well rehearsed dance. I was very impressed and made sure I let them know before I left and emailed the store and the corporate office letting them know how much I appreciated their efforts and the food. So nice to be able to go somewhere and not have to worry about being sick afterward.

1

Share this post


Link to post
Share on other sites

Isn't it great? The first time I was there all the employees stopped and the Manager told the ones who were touching the buns to play statue and not move until she tapped them on the shoulder again. She and two others were the only ones able to touch anything until they handed my bag to me. It was like a well rehearsed dance. I was very impressed and made sure I let them know before I left and emailed the store and the corporate office letting them know how much I appreciated their efforts and the food. So nice to be able to go somewhere and not have to worry about being sick afterward.

I was very impressed...still can't quite believe it was a "fast food" place...

The first time, since gluten-free, that I went to a restaurant (a very nice little restaurant which happens to be on the gluten-free Registry) as extremely disappointing to me. I asked for their gluten-free menu. The waitress told me that they didn't have a gluten-free menu, really, but she said the dishes could be made with gluten-free pasta, gluten-free bread basket and gluten-free pizzas. Needless to say, I was skeptical(about all of it)...but, I asked her if the gluten-free pizzas were made in the same oven with the regular pizzas. She laughed and said,"well, yeah, we only have one pizza oven...it's not like they're going to get contaminated or something "...

I just drank ice water and watched the hubby eat...

0

Share this post


Link to post
Share on other sites

Thanks for sharing such a positive experience! Since moving to the Eastern part of the country, Five Guys is a new favorite for me!

0

Share this post


Link to post
Share on other sites

Love Five guys, cant wait to try them with my new found gluten free buns from Franz.

0

Share this post


Link to post
Share on other sites




Ugh...

Just got glutened from 5 Guys.

I've read so many positive reports, that today I was running errands after work and didn't have any meat thawed at home, and the parking lot to the Grocery was packed, so I decided to go to 5 Guys.

It was right at 5:30pm, and only a couple of diners and no queue. Good signs... You get undivided attention.

The shift leader is running the cash register... Another good one.

I tell him I have celiac disease, it's a severe gluten allergy. Blank stare.

I should have just turned around right there, but no, I make 2 mistakes... 1) I tried to explain to him how it needed to be handled and 2) I didn't stand there and supervise.

By the time I finish my burger I'm ballooning right on out.

I am so upset with myself. It just keeps happening.

For any Phoenix folks, it was the one at 44th St and Thomas. They do not have any gluten training.

0

Share this post


Link to post
Share on other sites

Ugh...

Just got glutened from 5 Guys.

I've read so many positive reports, that today I was running errands after work and didn't have any meat thawed at home, and the parking lot to the Grocery was packed, so I decided to go to 5 Guys.

It was right at 5:30pm, and only a couple of diners and no queue. Good signs... You get undivided attention.

The shift leader is running the cash register... Another good one.

I tell him I have celiac disease, it's a severe gluten allergy. Blank stare.

I should have just turned around right there, but no, I make 2 mistakes... 1) I tried to explain to him how it needed to be handled and 2) I didn't stand there and supervise.

By the time I finish my burger I'm ballooning right on out.

I am so upset with myself. It just keeps happening.

For any Phoenix folks, it was the one at 44th St and Thomas. They do not have any gluten training.

Maybe Ron, you are exposing yourself to unknown avenues. When I

walk into a restaurant, I assume 100% responsibility for what I order and what I put into my mouth, especially at a fast food joint, by any name. If I get ill, the blame is mine

Do you really expect that a fast food restaurant is going to be knowledgeable in gluten free training?

Here is some information:

http://www.fiveguys.com/about-us/faq.aspx#faqSection-1191

0

Share this post


Link to post
Share on other sites

Ugh...

Just got glutened from 5 Guys.

I've read so many positive reports, that today I was running errands after work and didn't have any meat thawed at home, and the parking lot to the Grocery was packed, so I decided to go to 5 Guys.

It was right at 5:30pm, and only a couple of diners and no queue. Good signs... You get undivided attention.

The shift leader is running the cash register... Another good one.

I tell him I have celiac disease, it's a severe gluten allergy. Blank stare.

I should have just turned around right there, but no, I make 2 mistakes... 1) I tried to explain to him how it needed to be handled and 2) I didn't stand there and supervise.

By the time I finish my burger I'm ballooning right on out.

I am so upset with myself. It just keeps happening.

For any Phoenix folks, it was the one at 44th St and Thomas. They do not have any gluten training.

Wow, Ron...that's such a shame... :(

Are Five Guys different in different states? Different food? I just assumed they were all the same (menu, anyway). Just the fact of such limited gluten exposure seemed like such a winner...

That's a real bummer... I was so impressed with the one I went to in Shrewsbury, MA.

0

Share this post


Link to post
Share on other sites

Maybe Ron, you are exposing yourself to unknown avenues. When I

walk into a restaurant, I assume 100% responsibility for what I order and what I put into my mouth, especially at a fast food joint, by any name. If I get ill, the blame is mine

Do you really expect that a fast food restaurant is going to be knowledgeable in gluten free training?

Here is some information:

http://www.fiveguys.com/about-us/faq.aspx#faqSection-1191

Lisa,

Did you not see me accept responsibility for not first of all turning around and walking out when I saw that they didn't understand at all, and then also for not staying and supervising what they did?

Did you really not see that, or are you just interested in piling on a person already frustrated to an extreme level?

What you have done here is pushed me to not be an involved party here.

If you want to bully people, that is fine, but I'm not going to be a party to it.

2

Share this post


Link to post
Share on other sites

I've had minor reactions to Five Guys before (I have skin allergy and digestive reactions to minuscule amounts of gluten) and I've noticed it usually tends to be when I have my burger loaded up with other toppings. No "all the way" for me... either plain burger or plain cheeseburger - our Five Guys is close so I usually bring it home and load up my own sauces/toppings. It's just the nature of the beast that is a bun... crumbs are going to get flung around and possible end up in other containers, on sauce bottles, etc.

0

Share this post


Link to post
Share on other sites

I've had minor reactions to Five Guys before (I have skin allergy and digestive reactions to minuscule amounts of gluten) and I've noticed it usually tends to be when I have my burger loaded up with other toppings. No "all the way" for me... either plain burger or plain cheeseburger - our Five Guys is close so I usually bring it home and load up my own sauces/toppings. It's just the nature of the beast that is a bun... crumbs are going to get flung around and possible end up in other containers, on sauce bottles, etc.

Good point... I, also, think it's cc....(i don't order the toppings...even if they're "safe").

If you think about it...yes, they can be vigilant when serving you (new gloves...special handling, etc), but how many times prior to a gluten intolerant customer are those gluteny gloves divimg into the bins of tomatoes, onions, etc.???

I don't risk it....therefore cc exposure is reduced even more.

:)

0

Share this post


Link to post
Share on other sites

Lisa,

Did you not see me accept responsibility for not first of all turning around and walking out when I saw that they didn't understand at all, and then also for not staying and supervising what they did?

Did you really not see that, or are you just interested in piling on a person already frustrated to an extreme level?

What you have done here is pushed me to not be an involved party here.

If you want to bully people, that is fine, but I'm not going to be a party to it.

Dude! Chill! It's a blanket statement around here "You are responsible for what you eat". Don't think anything is directed at you personally.

0

Share this post


Link to post
Share on other sites

...

What you have done here is pushed me to not be an involved party here.

...

I hope you'll reconsider. Gluten can have some weird effects.

In a couple days, if you re-read what was written, I think you'd see it in a different light.

2

Share this post


Link to post
Share on other sites

Ron, I share your frustration. Eating out is a challenge, and a risk most of us take from time to time. I'm sorry your experience was unpleasant. You have had some replies that were not very supportive, and I regret that that happened here. This place is supposed to provide support and help.

3

Share this post


Link to post
Share on other sites

Actually, I would say that reminding someone that they are their own, best safeguard is very supportive. Like Tom, I suspected Ron's extreme negative response to a post was due to a gluten exposure. Taken by itself, Lisa's post is really pretty innocuous. I can't figure out why anyone would see it as anything else, except under the influence of gluten.

1

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
0

  • Forum Statistics

    • Total Topics
      103,593
    • Total Posts
      918,292
  • Topics

  • Posts

    • Allergy or Preference? Waiter asks
      At my local Five Guys, I told the counter guy that I had to avoid gluten for medical reasons. I was ordering a burger with no bun and some fries. He yelled back "Allergy Alert!" and every line cook immediately changed gloves and cleaned their work space. Will I go back? You bet I will!
    • celiac disease is psychosomatic
      The office is located in another city than where I go. There is no receptionist at the location closest to me meaning patients wait for the doctor to open her closed door to call their names for a consult. So, I would have to knock on her door which would really make her say that I'm sick since I keep writing letters AND showing up in person. The main office is too far for me to travel with road construction going on for the remainder of the year. I suppose I could mail the letter instead. But the staff is very irresponsible so it might be thrown away. The doctor probably told them that nothing needed correction in my records so ignore further requests from me. The other staff member I dealt with seemed normal, but I complained to the doctor about the staff member I dealt with today when she failed to update my phone number that I gave to her a few times (and which she said she updated), which resulted in me showing up for an appointment (I traveled a distance) one of the testers thought she canceled by leaving voicemail for phone number I no longer had. What I mean is I told the doctor that the staff member said she updated my phone number when the doctor asked me why I was there when I showed up for that cancelled appointment. Unfortunately, this staff member answers the phone most of the time. I'm sure she did what she could to make me look bad to the doctor to make her look good because I complained about her. I feel like scheduling an appointment with a psychologist to tell her what happened with this name calling. I'm sure it's against therapist code or I'd like a psychologist's feedback on this doctor's behavior. There are other patient complaints about her on the Internet how she laughs at patient's pain and suffering. I feel that's how she treated me. Update: The staff member called me back to tell me the doctor amended my report and she put it in the mail. I wonder if the doctor discussed what she said to me with another doctor who told her what she did was unacceptable in the medical field. I am hoping my report is amended or new negative comments are not added by the doctor to say I keep writing her letters or something in that regard.
    • celiac disease is psychosomatic
      The letter I am suggesting has nothing to do with the doctor.  I would type it and walk it to the desk when are in the building for your other appointment. 
    • celiac disease is psychosomatic
      Thanks. I'm not sure if the doctor will read another email I send and that's the way I'm told by staff to contact her. It will just confirm that I keep writing her letters although I only sent her one email about it! I already told the staff and her that I didn't want my medical records sent to any doctor's office, but I don't know if they will do it out of spite. It was scary talking to this doctor because she wouldn't listen or let me get a word in...I guess that's the reason why I feel the need to raise my voice at this office. When I requested a Lyme disease prescription from another doctor years ago before I knew I had celiac disease, this ignorant doctor told me not to come back to his office because there's no such thing as Lyme disease so only crazy people think they have it. I thought that was the worst experience I had with a doctor, but this experience was worse. I mean this neuropsychiatrist kept calling me a sick person over and over. It's so scary dealing with doctors like this. I really don't know how many other doctors may have wrote in my records that my symptoms are all in my head because celiac disease isn't real.   And my neurologist said this neuropsychiatrist was great. Maybe he says that about all the doctors he refers to patients to? I don't know if you call her personality psychopath since she appeared really nice during my consult, but she was thinking all this negative s*** in her mind at the time or different than she appeared to be.
    • Nature's Bounty Protein & Vitamin Shake Mix
      Sort of funny.  Says no wheat at the bottom but also says this " Other Ingredients: Proprietary Protein Blend (Soy Protein Isolate, Whey Protein Concentrate), Cocoa (processed with alkali), Inulin, Oat Fiber, Fructose, Natural Flavors, Maltodextrin, Soy Lecithin, Tricalcium Phosphate, Xanthan Gum. Contains milk and soy ingredients. Contains wheat ingredients.   I bet they do not use gluten free oats, so its a bit of a gamble.  Not one a Celiac should take as there is no such thing as "not severe Celiac".  Even if you don't feel the damage, consuming gluten will start damaging you.  Maybe its just catching up with you.
  • Upcoming Events

  • Blog Entries

  • Recent Status Updates

    • celiac sharon  »  cyclinglady

      Hello cycling lady, have you noticed my picture is showing up as you?  Have no idea why but it's rather disconcerting to see my picture and your words 😉  Do you know how to fix it?  You seem to have far more experience with this board than I do
      · 1 reply
    • Larry Gessner  »  cyclinglady

      Hi There, I don't know if there is a place for videos in the forum. I just watched "The Truth About Gluten" I think it is a good video. I would like to share it somewhere but don't know where it should go. Any help would be greatly appreciated.
      Here is the link if you have never watched it.
      https://youtu.be/IU6jVEwpjnE Thank You,
      Larry
      · 2 replies
    • ChiaChick  »  Peaceflower

      Hi Peaceflower, Just wanted to say thank you for the chat.
      · 0 replies
  • Who's Online (See full list)

  • Member Statistics

    • Total Members
      60,692
    • Most Online
      1,763

    Newest Member
    Robotman2009
    Joined