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Holland America Experiences And Custom Cake Orders?

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I am taking a cruise on Holland America in a few months and am curious how your recent experiences have been? I've read quite a few reviews on here and other sites but many of them are older so I'm curious if anyone has gone in the last year or two and what kind of experience you had.

We are on the ms Nieuw Amsterdam and I'm curious how the service is in restaurants other than the Main Dining Room. Room service, Tamarind, Lido, etc. and have they gotten better about having your pre-ordered gluten-free items available? How difficult is it to find a knowledgable person at the buffets?

Also, has anyone had a positive experience ordering a custom gluten-free cake? If so, how was it? Does it taste gluten-free or would non-gluten-free people eat it without comments? Is the chocolate or yellow better?

Any input is appreciated!


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