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Member Since 13 Sep 2013
Offline Last Active Sep 23 2013 09:24 AM

Posts I've Made

In Topic: Campbells Soup And Swanson Broth Alerts

19 September 2013 - 04:43 AM

Of course I read the label!


I even compared it to the Sanswans chicken broth label.  The only difference was the "yeast extract".  Both the beef broth and chicken broth contained natural flavors.  But the chicken broth is safe.  At the same time the beef stock is also safe


Therein lies the problem - confusion - then confirmation from a Campbellā€™s / Swanson representative that it was in fact gluten-free, when she clearly didn't have her facts right.  I find this to be negligence on the part of the company. 


I shop at Costco often, so I buy many Kirkland products.  I call them all the time and they verify for me.  I do this as precaution after I have read the label. So far so good with Kirkland!


But has anyone else had a company representative confirm gluten free when in fact is was not?  Also, what could I have done to better here?

In Topic: Campbells Soup And Swanson Broth Alerts

13 September 2013 - 12:54 PM

Well, yesterday I had the unfortunate experience of glutening myself with Swanson's Boxed Beef Broth (50% less Soduim). 


I had some reservations about using it because I check everything three times.  I couldnt seem to find a clear answer out here, at least I missed it being mentioned half way down this thread. 


** That Swanson's Beef Broth in the box IS NOT gluten-free! **


The thing that makes me mad, is that since I couldnt find a clear answer yesterday online I decided to call the 1-800-44-BROTH to find out.  I gave the the lady the UPC code and everything,  She confirmed to me that it was gluten-free!  I said then why is not on your product list?  She said, because the canned beef broth is not! So I confirmed again with her that the boxed beef is ok and the answer from her was yes.


So I used it!


So today, I am feeling rough in many ways.  I have celiac diagnosed this Febuary and have been religous about my diet for months. 


I called back today and spoke with another representative who took much more then the UPC code and confirmed as most of you know that it contains gluten. 


Just posting to prevent others from making this same mistake.  It turns out that another lesson has been learned here too. 


You cannot always trust the information directly from the company either?  We are our biggest advocates.



Stay Healthy.