Gluten-Free Bakery Sued for Denying Vets with Service Dogs

I've run into this same issue a the restaurant where I work. With a mixed international clientele, it becomes confusing to clientele when some are allow to bring in dogs, while others are not. Over the years, two owners have provided papers for their service-in-training dogs. (The most recent had a rather n00b K9 that did not meet even the protocol for "5 yearr-old child". And we mutually agreed that she would not bring her in again.) But not being permitted to ask to see documentation... THAT'S A BUNCH OF NONSENSE. Is the writer sure this is correct? Otherwise any old schmoe could bring in any old ____ and claim that it was a "service ____". I'm hyper-skeptical of this.

I live in Longmont, Colorado, have celiac disease, am a veteran, and frequent Aime's Love Bakery. Longmont is great community for dining out because it is a very gluten-free friendly town. Restaurants are put in the untenable position of committing health code violations when it comes to animals...service animals being the exception. Readers should be aware that the local paper, The Times-Call, reported that the Blocks were recording the whole incident which police thought strange if it wasn't premeditated and produced a service dog ID to the responding officers once outside Aime's. Police said the whole thing would have gone away if the Blocks had merely shown the ID card when asked. While not required it would have been a simple solution to a non-existent problem. I am left to wonder if the Blocks must eat gluten-free for medical reasons.

as a disabled person i am sad to see this happening. it was bad enough that the church i was part of for 11 years decided that people with service animals were not worthy to be church members, so bodily ejected the disabled people and who wanted to go there, along with their service dogs, and told them never to return [they also locked the handicap doors to prevent people with wheelchairs and walkers from attending] - but now businesses are also doing the same thing!!! this is egregious.

It has recently been reported that airlines are having a lot of problems with people claiming animals to be "service animals" or "emotional support animals" to avoid paying for bringing them along. The final straw for United was the peacock that someone claimed was an emotional support animal. They are now requiring documentation for emotional support animals, and animals "in training" are treated like pets, not like service animals. The ADA does NOT consider animals in training to be covered by its provisions, so the plaintiffs' first visit was handled correctly, and coming with an unauthorized animal one time is certainly an understandable reason for the owners to be skeptical the second time.