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    Do you have questions about celiac disease or the gluten-free diet?

SamAlexPesk

Bugabook Creek Watertown,ma

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I'm soooo sick right now :( and I blame it on the poorly educated staff!! Our waiter clearly didn't understand what gluten was even though they have a gluten free menu. I tried to explain to him that he had to keep my food away from everyone elses. He didn't grasp that concept at all. :blink: He brought over my salad and had everyone elses crouton filled salads resting on top of mine. I didn't eat it, I felt like I saw the CC happen in front of me. I spoke to a manager about it, who said "allergies are scary" <_< ..and thats about it. I was so hungry when my steak came but was not happy when I saw my waiter doing the samething as before. My sister and her boyfriend got chicken fingers with french fries and he rested them in my plate again. I understand he didn't want to make 5 trips to the kitchen but I felt like he didnt even try to keep my food away. I shouldn't have ate the steak, but I didn't want to waste it. I figured I would chance it. I made a badddd choice. :( I'll NEVVVVVVVVVVER go back. I say STAY AWAY!!

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My daughter got really sick from eating at the Bugaboo Creek in Burlington, MA. They told me it was because they were busy which I told them was never an okay excuse. If they cannot safely accommodate people with celiac/allergies, then they should retrain the staff until they can. We won't go back, particularly when there is an Outback Steakhouse nearby that has always fed her safely.

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Ugh! Sorry to hear about this- and the manager should have been WAY more helpful. If they have a main/corporate office you should call and lodge a complaint. Especially since they have a gluten-free menu!

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