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Frustrated In Companies

CarolinaKip

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CarolinaKip Community Regular
CarolinaKip
Posted

Why can I not find a pretty lipgloss and cream for my face?!!! I've emailed and called companies for over a year!! No one wants to be nice or informative.

Thanks for contacting Benefit with your inquiry about our products. We're sorry, but we're not able to provide you with information on ingredients at this time.

All of our ingredients are printed on our packaging. Based on the availability of ingredients, occasionally an ingredient in a product may change from one batch to another, and we can't always predict the batch from which an item will be shipped when a customer orders. But for each batch, the correct ingredients are always printed on the packaging. You can also see information on specific products ingredients on our website!

We would recommend that you contact your doctor or dermatologist for further information on using our products.

We do offer a hassle-free 30-day return policy. If you'd like, you can order the product and review the packaging on the product label yourself. If you have any concerns, you can return the product to Benefit for a full refund. We hope this information has been helpful!

Thank you for choosing Benefit Cosmetics and have a beautiful day!

Janna

Benefit Cosmetics Customer Care

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psawyer Proficient
psawyer
Posted
But for each batch, the correct ingredients are always printed on the packaging.

Hmmm. I'm confused as to why you are frustrated. This is a clear answer, in my view. Read the label and the ingredients in that package will be disclosed.

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kareng Grand Master
kareng
Posted

Hmmm. I'm confused as to why you are frustrated. This is a clear answer, in my view. Read the label and the ingredients in that package will be disclosed.

In my case, I hate having to re-pack & pay for postage to mail it back. I would like to know what the ingredients were before I ordered.

Also- how would your doctor know what's in the product if they don't? Honestly, do they really think we can call the doc & run a list of chemicals by him & he will even take the time to listen?

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psawyer Proficient
psawyer
Posted

I guess that's why I like to shop at bricks & mortar stores. But I'm a bit old fashioned in that regard.

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kareng Grand Master
kareng
Posted

I guess that's why I like to shop at bricks & mortar stores. But I'm a bit old fashioned in that regard.

Exactly! I like to see it & touch it!

Ordering on line, its easy to forget you spent the money.

My boys love to shop on-line. Generational thing?

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mommyto2kids Collaborator
mommyto2kids
Posted

Two thoughts, a healthfood store. That is where I got mine. Also Nordstrom should help you. I'd be very amazed if they did not. Look it up and give them a call. If they are not, tell me which store it is and I'll call them. It depends what you want to pay, but someone will help you.

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shadowicewolf Proficient
shadowicewolf
Posted

do you have an Ulta near you? They have a really good return policy (you can try something out and if it doesn't work they'll take it back)

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Gluten Free Traveller Newbie
Gluten Free Traveller
Posted

It's not lip gloss but it's a pretty coloured lip moisturiser that I use from Eco Tints. It's gluten free and made from 90% organic ingredients. :)

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  • 2 weeks later...
CarolinaKip Community Regular
CarolinaKip
  • Author
Posted

Thanks everyone!

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  • 2 weeks later...
gigifree Rookie
gigifree
Posted

So many companies use gluten sometimes and they don't want to say it. It is so frustrating! I am in the process of deglutening my make-up. I have found that neutragena volume mascara works, and my eyes react to gluten (dry eye, jumpy eye, itchy eye and kerataconus). I have used their sensitive-skin face cream and that works fine for me. Neutragena has a list of gluten free products (not all are gluten free mind you). They're a lot more aware of celiac disease and gluten because they're from Europe, which has stricter regulations than we do in the USA. You may want to give them a try and they are a drug store brand. I want to try ALima pure. They have a gluten free mineral makeup line. GOogle it, people seem to love it. I haven't placed an order yet, but want too.

Hope this is helpful,

gigi

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gigifree Rookie
gigifree
Posted

Oh, Nars is gluten free or somewhat gluten free and you can find this information on their website.

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sariesue Explorer
sariesue
Posted

Have you looked into bare minerals? I know that their foundation is gluten-free. It's what I use and I love it. The lip gloss looks safe, but I might have missed an ingredient. They list the ingredients on their website, at the bottom of the item page if you want to take a look. You can find the make up in stores and online. Getting color matched in the store was the biggest pull for me, I know that the color foundation I have is good color for me and they taught me how to apply it.

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    • trents
      Waiting for urgent referral.

      By trents · Posted

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    • Fluka66
      Waiting for urgent referral.

      By Fluka66 · Posted

      Thank you very much for your reply. I hadn't heard of celiac disease but began to notice a pattern of pain. I've been on the floor more than once with agonising pain but this was always put down to another abdominal problem consequently I've been on a roundabout of backwards and forwards with another consultant for many years. I originally questioned this diagnosis but was assured it was the reason for my pain. Many years later the consultant gave up and I had a new GP. I started to cut out certain food types ,reading packets then really started to cut out wheat and went lactose free. After a month I reintroduced these in one meal and ended screaming in agony the tearing and bloating pain. With this info and a swollen lymph node in my neck I went back to the GP.  I have a referral now . I have also found out that acidic food is causing the terrible pain . My thoughts are this is irritating any ulcers. I'm hoping that after a decade the outlook isn't all bad. My blood test came back with a high marker but I didn't catch what it was. My GP and I have agreed that I won't go back on wheat just for the test due to the pain , my swollen lymph node and blood test results.  Trying to remain calm for the referral and perhaps needed to be more forceful all those years ago but I'm not assertive and consultants can be overwhelming. Many thanks for your reply . Wishing you all the best.
    • Moodiefoodie
      Joint swelling when ill even on gluten-free diet

      By Moodiefoodie · Posted

      Wow! Fascinating info. Thanks so much! I really appreciate the guidance. @Spacepanther Over the years I have had rheumatologists do full lab work ups on me. They told me they had screened me for arthritis, lupus, and Lyme disease (all negative). In addition to joint pain and stiffness I had swelling in both knees that later moved to my elbow as well.  I also experience stiffness and pain in my neck and shoulders when it flares. I vomited fairly often growing up, but there wasn’t a real pattern to it and I didn’t know it wasn’t normal (thought people caught stomach viruses often).  I don’t usually have stomach symptoms immediately after eating gluten that I notice.  The only other joint condition I know of is fibromyalgia. Good luck! Hope you can get it figured out. I only assumed my joint symptoms were due to the celiac’s because it is under control for the most part on a gluten-free diet.  The rheumatologist also mentioned that some inflammatory/autoimmune diseases can be slow-moving and not detectable until they progress.
    • knitty kitty
      Joint swelling when ill even on gluten-free diet

      By knitty kitty · Posted

      @Spacepanther, I found these articles about the connection between Celiac and joint pain. Musculoskeletal Complications of Celiac Disease: A Case-Based Review https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10201087/ And   Intestinal microbiome composition and its relation to joint pain and inflammation https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6814863/ And The gut microbiome-joint connection: implications in osteoarthritis https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6903327/ Sounds like it's time to change the diet to change the microbiome.
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