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      Frequently Asked Questions About Celiac Disease   09/30/2015

      This Celiac.com FAQ on celiac disease will guide you to all of the basic information you will need to know about the disease, its diagnosis, testing methods, a gluten-free diet, etc.   Subscribe to FREE Celiac.com email alerts What are the major symptoms of celiac disease? Celiac Disease Symptoms What testing is available for celiac disease? - list blood tests, endo with biopsy, genetic test and enterolab (not diagnostic) Celiac Disease Screening Interpretation of Celiac Disease Blood Test Results Can I be tested even though I am eating gluten free? How long must gluten be taken for the serological tests to be meaningful? The Gluten-Free Diet 101 - A Beginner's Guide to Going Gluten-Free Is celiac inherited? Should my children be tested? Ten Facts About Celiac Disease Genetic Testing Is there a link between celiac and other autoimmune diseases? Celiac Disease Research: Associated Diseases and Disorders Is there a list of gluten foods to avoid? Unsafe Gluten-Free Food List (Unsafe Ingredients) Is there a list of gluten free foods? Safe Gluten-Free Food List (Safe Ingredients) Gluten-Free Alcoholic Beverages Distilled Spirits (Grain Alcohols) and Vinegar: Are they Gluten-Free? Where does gluten hide? Additional Things to Beware of to Maintain a 100% Gluten-Free Diet Free recipes: Gluten-Free Recipes Where can I buy gluten-free stuff? Support this site by shopping at The Celiac.com Store.

How Do You Handle A Bad Restaurant Experience?
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6 posts in this topic

I usually call any questionable restaurant (i.e., does not have a gluten-free menu on the web site) before I go during slow hours and speak with a manager to figure out what I can eat. That used to work great for me. Now its not working. This is the third time in as many months that I have had a gluten ingestion reaction.

The most recent was while I was on vacation. I called the restaurant and spoke to the manager. I was assured that the chicken, which was not marinaded, and the steamed veggies would be safe. Sauteed would be the best bet. This place is a great local shop where I used to live and ate at often before Celiacs. They have fantastic fish.

I got the sauteed chicken plain with steamed veggies plain. Explained the whole routine to the server. Brought my own BBQ. And not an hour later I was seriously sick.

The questions:

1. What questions do you ask of managers to assure that the food is safe?

2. Do you call back and speak to management after they assured you a meal was safe and you got sick anyway?

To add to the fun I am pregnant. So now I know this baby once again is not getting nutrients.

HELP!

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I am so sorry to hear that you got so sick. Did you specify to the manager that the chicken and veggies had to be prepared in a cleaned pot/pan? I hand the waiter/waitress a gluten free restaurant card which states the food allergies, but then I also hand write on there that everything must be made in a thoroughly cleaned pot/pan/grill. That nothing can even touch my food or else I will get sick. Maybe your chicken came in contact with breaded chicken that was cooked before they sauteed yours? Just a thought. Hope this helps and hope you feel better!

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I created my own restauraunt cards that specify what I cannot eat and what that means in plain language since I don't think most of the "wait staff" understands what gluten or lactose (etc.) are... I even had one cook come out to talk to me to see what was safe and he then said, well, what about butter - we "soak" our pans in butter. I said NO - that was before the cards though...

There are some restaurants that actually refuse to cook for me. However, my known safe restaurants, in combination with giving my server my "card" now bring our food out immediately. I think they are afraid that I will have a reaction if it sits too long in the back.

Of course, this all came about because of a bad reaction to ignorance on their end and trusting on my end...

-Kate

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Kate,

Can I be nosey and ask what exactly your resturant cards say? I'm new to being gluten-free and have avoided resturants (except a horrid trip to Applebees). I'd love to make some up of my own, so I dont feel the need to avoid eating out completely!

Thanks!

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Yes I'd like the text of the restaurant cards too, I'm new to this and really need the help eating out!

Thanks!

Susan

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I may have to get some of those cards too. I have had two servers at two different restaurans tell me that I could not have the potatoes. Their reason: Adkins or thought potatoes were a gluten containing item. And these are from restaurants with gluten-free menus that have the potatoes listed as gluten-free!!!

The pans should have been clean, but anything can happen in a kitchen. So tired of being afraid to eat for the ramifications of getting sick!

Does anyone call back the restaurant and read them the riot act? Or maybe after you have calmed down from being sick, explain to them that they made you sick even after they specified what would be safe.

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