• Join our community!

    Do you have questions about celiac disease or the gluten-free diet?

  • Ads by Google:
     




    Get email alerts Subscribe to Celiac.com's FREE weekly eNewsletter

    Ads by Google:



       Get email alertsSubscribe to Celiac.com's FREE weekly eNewsletter

  • Announcements

    • admin

      Frequently Asked Questions About Celiac Disease   09/30/2015

      This Celiac.com FAQ on celiac disease will guide you to all of the basic information you will need to know about the disease, its diagnosis, testing methods, a gluten-free diet, etc.   Subscribe to Celiac.com's FREE weekly eNewsletter   What are the major symptoms of celiac disease? Celiac Disease Symptoms What testing is available for celiac disease?  Celiac Disease Screening Interpretation of Celiac Disease Blood Test Results Can I be tested even though I am eating gluten free? How long must gluten be taken for the serological tests to be meaningful? The Gluten-Free Diet 101 - A Beginner's Guide to Going Gluten-Free Is celiac inherited? Should my children be tested? Ten Facts About Celiac Disease Genetic Testing Is there a link between celiac and other autoimmune diseases? Celiac Disease Research: Associated Diseases and Disorders Is there a list of gluten foods to avoid? Unsafe Gluten-Free Food List (Unsafe Ingredients) Is there a list of gluten free foods? Safe Gluten-Free Food List (Safe Ingredients) Gluten-Free Alcoholic Beverages Distilled Spirits (Grain Alcohols) and Vinegar: Are they Gluten-Free? Where does gluten hide? Additional Things to Beware of to Maintain a 100% Gluten-Free Diet What if my doctor won't listen to me? An Open Letter to Skeptical Health Care Practitioners Gluten-Free recipes: Gluten-Free Recipes
0
josh052980

Five Guys Burgers And Fries For The Win

Rate this topic

Recommended Posts

So I emailed Five Guys because there is a brand new one down the street from me, and everyone raves about their fries, and this is what they emailed back:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Dear Josh,

Thank you for taking the time to write in to Five Guys, we appreciate you taking the time to do so. We have received your inquiry in regards to the presence of gluten in our products.

Currently, Five Guys DOES NOT offer a gluten free bun, as we have yet to find a bun we feel meets the flavor of our burger. However, I

  • Upvote 2

Share this post


Link to post
Share on other sites
Ads by Google:
Ads by Google:


So I emailed Five Guys because there is a brand new one down the street from me, and everyone raves about their fries, and this is what they emailed back:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Dear Josh,

Thank you for taking the time to write in to Five Guys, we appreciate you taking the time to do so. We have received your inquiry in regards to the presence of gluten in our products.

Currently, Five Guys DOES NOT offer a gluten free bun, as we have yet to find a bun we feel meets the flavor of our burger. However, I

Share this post


Link to post
Share on other sites

The fries are also gluten-free and done in a dedicated fryer. At the 5 Guys I went to, when the supervisor heard me ordering gluten-free, he changed gloves and then made the burger for me in a safer area to lessen the chance of stray crumbs. All without me asking.

richard

Share this post


Link to post
Share on other sites

The fries are also gluten-free and done in a dedicated fryer. At the 5 Guys I went to, when the supervisor heard me ordering gluten-free, he changed gloves and then made the burger for me in a safer area to lessen the chance of stray crumbs. All without me asking.

richard

Did you have to do anything besides order with no bun for him to know you wanted gluten free?

Share this post


Link to post
Share on other sites

Did you have to do anything besides order with no bun for him to know you wanted gluten free?

I always ask them to change gloves. Usually they do it without my asking. Haven't been there in a while though as I'm cutting back on beef. Decent burger, but very greasy.

Share this post


Link to post
Share on other sites
Ads by Google:


Did you have to do anything besides order with no bun for him to know you wanted gluten free?

I think he took the order and I mentioned I didn't want the bun because I had to eat gluten free. He immediately knew what that meant and what to do to lessen the chance of CC.

richard

Share this post


Link to post
Share on other sites

We LOVE Five Guys . . . the first time we ordered and I said that my daughter needed a bunless burger, he asked if it was an allergy. We said yes (as the easy way to answer) and he yelled out "allergy" when he called back her order. They changed gloves. Now we just order "bunless because of an allergy".

Fries are fantastic but here is a hint . . . you don't need to order a serving of fries for each person. Me and my two kids can't finish one order of fries when we've all got a burger as well.

Share this post


Link to post
Share on other sites

I agree. Five Guys is fantastic. I try not to eat there a lot because holy greasy deliciousness....but I've eaten there more times than I can count and never gotten sick!

Share this post


Link to post
Share on other sites

I've eaten Five Guys both during the gluten-filled days and the gluten-free days. They never had a problem changing gloves when I ask. Their setup does minimize the chances of cross-contamination - buns are heated in a different area than the meats, etc.

I do usually go for as plain of a burger as possible to help cut down on cross contamination (the more toppings you add, the more your chances of cross-contamination, obviously). Ours is close to home so I usually bring it home and put it on my own bun at home. Understandable that they cannot "fix" it for you with your own gluten-free bun if there are local ordanances against bringing in outside food into their prep area (I've heard tales of this).

I react to the most minor of cross contamination and I think only once have I had minor issues (I am a gluten allergy person, got a slight skin rash). I do also watch them while they make my food - if I've ever seen them do something and not been comfortable, they have always been quick to correct the problem or start over.

Last time my husband went and ordered (after a year, he's finally feeling *he* knows the rules well enough to order for me, lol) and they gave him a burger on a bun for me. Sigh. He said no, he needed a bunless one. They suggested taking the bun off the burger. He said no, I have a wheat allergy, I can't do that. They made me up a fresh one, sans bun.

Share this post


Link to post
Share on other sites

I ate at a Five Guys for the first time a few weeks ago - in Tampa, I believe.

The cashier rang up the bunless request / allergy and while I was watching the guy make it, I said to my husband, "I wonder if he'll know to change gloves?" He heard me and asked if it was an allergy. When I told him yes he looked at the cashier and said, "You have to TELL me when there's an allergy - it's not OK to just forget."

While that was all good and such, I just wasn't impressed with their other stuff like I had hoped I would be. It was so greasy and the fries were just "OK." I haven't had restaurant fries in so long that I was looking forward to it. They are only seasoned with salt (and not much at that.)

While having them as a gluten-free option is nice, I'd much rather have a burger and fries from home.

Share this post


Link to post
Share on other sites


Ads by Google:


So I emailed Five Guys because there is a brand new one down the street from me, and everyone raves about their fries, and this is what they emailed back:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Dear Josh,

Thank you for taking the time to write in to Five Guys, we appreciate you taking the time to do so. We have received your inquiry in regards to the presence of gluten in our products.

Currently, Five Guys DOES NOT offer a gluten free bun, as we have yet to find a bun we feel meets the flavor of our burger. However, I

Share this post


Link to post
Share on other sites

They've got a good system in place without the bun. I, for one, am happy that they maintain that if they can't do it "right" by offering a gluten-free bun - They get their bread fresh, so they may not have a freezer set-up to stash gluten-free buns to take them out when needed (and it's hard to predict how much "fresh" gluten-free product you'd go thru). They'd need a different way to heat up the bun, and they currently handle all their buns on one single surface with one person manning that station. Couldn't use that same station, and if you had one dedicated grill for the gluten-free buns, that is a lot of real estate in the kitchen, it would either require another person OR you have one person doing both right next to each other... hello, cross-contamination city.

I'd rather be offered something that is 99% safe but somehow a little less than it's gluten-y counterpart than something that is less safe.

Share this post


Link to post
Share on other sites

I've seen/read (can't remember where, I'm getting old) where they get suggestions of things to add to their menu and they always turn it down. They do what they do and they do it well, why mess with success . . . that's my take away on their position and quite honestly, I'm good with that. When I walk in there, I know exactly what I'm going to find. For the record, my daughter would order it bun free anyway, she's lost the taste for hamburger and bread together. She says it soaks up all her ketchup :P

Share this post


Link to post
Share on other sites

I've seen/read (can't remember where, I'm getting old) where they get suggestions of things to add to their menu and they always turn it down. They do what they do and they do it well, why mess with success . . . that's my take away on their position and quite honestly, I'm good with that. When I walk in there, I know exactly what I'm going to find. For the record, my daughter would order it bun free anyway, she's lost the taste for hamburger and bread together. She says it soaks up all her ketchup :P

Sounds like me with In N Out.

And I so get the ketchup thing...my son slathers it in ketchup.

Share this post


Link to post
Share on other sites

We experienced gluten big time at five guys. I think it depends on how sensitive you are and the training of the staff. We watched the glove change and called out allergy, however, in thinking back, we don't know what was put on the surface area before we came in. We like Five Guys, and hope it works for those who can tolerate. Please know, for those who have severe sensitivity, there are many variables that come into play. We asked the even changed the spatula, still a very bad reaction.

Thank you

Share this post


Link to post
Share on other sites

The one by me is very understanding - the cashier (I have seen her there more than once) has a family member with celiac so she really gets it. We've had very good luck at Five Guys & another local chain (Beef a Roo).

Share this post


Link to post
Share on other sites

The spatula is the thing that keeps me from ordering their burgers - when they are done with the burger they slide it off the spatula onto the bun, and there's the point of contact between bun and spatula. But the fries are the only fast-food fries around that I feel safe with, and they are wonderful.

Share this post


Link to post
Share on other sites

The spatula is the thing that keeps me from ordering their burgers - when they are done with the burger they slide it off the spatula onto the bun, and there's the point of contact between bun and spatula. But the fries are the only fast-food fries around that I feel safe with, and they are wonderful.

I could never eat thier burgers and fries. Way too much food! I get the fries and eat peanuts, too! Then I don't have to worry that they may grill a bun for someone or get crumbs on a spatula.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

0

  • Forum Statistics

    • Total Topics
      108,923
    • Total Posts
      943,521
  • Member Statistics

    • Total Members
      67,131
    • Most Online
      3,093

    Newest Member
    KLove
    Joined
  • Popular Now

  • Topics

  • Posts

    • Hey Deb, In theory (based on some studies), your small instestine should heal pretty fast (within weeks), but often there is collateral damage that can take longer (like your bone pain).  For me, personally, a gluten exposure can set me back three to six months.  My antibodies can last over a year.  And worse, I now developed autoimmune gastritis and hives.  Yikes!   I had  some hip and rib cage pain when I was first diagnosed.  Two months later I fractured some vertebrae.  I had been undiagnosed for so long, that I developed osteoporosis.  I assume that once on a gluten free diet, your pain should diminish based on a strict adherence to the diet and  your previous experience.   I hope you feel better soon!  
    • I know-pretty dumb. I'm usually very careful. I didn't check into it. Thanks for reply. DebLee
    • LexieA, This thread might help you. You say you never have "heartburn/GERD". You can have something called Silent Reflux. It  could also be NERD. some of these links are in this thread but I will post some releavent information in this reply as well. here is a good overview of the difference in this fox news article. http://www.foxnews.com/health/2012/11/13/gerd-or-nerd-new-type-acid-reflux-doesnt-respond-to-drugs.html but if your throwing up it is probably from Bile Relfux. . . . instead of acid reflux. I actually wrote a blog post on celiac.com about these conditions. the NYTimes article called Bile Reflux a "Shadowland" in Medicine and part of the reason for the title of the post. here is the NYtimes article about some of the issues you are describing. http://www.nytimes.com/2009/06/30/health/30brod.html throwing up is actually a protective reaction. and this normally protect us from poison's or food poisioning etc. but when our biofeedack loop is broken down like having bile in the stomach instead of the small intestine . . . it can be hard to break this cycle. The green portion is probably the bile portion. It is actually very caustic as Plumbago pointed out.  this would/coul scald our insides (lower GI/Small Intestines). Normally stomach acid is neutralized by bile after it leaves the stomach . .. not while in the stomach. I wouldn't never recommend anybody do this on purpose . .. but if you are already puking your food up then simply buy a pH test kit. testing your food/chyme/puke (food outside the body) you will quickly get an idea of how acidic/basic your food chyme (digested food) is. It will almost be a pH of 4.0 or more. the paleo nurse explains this well why strong stomach acid is important to your health. http://thepaleonurse.com/the-truth-about-stomach-acid-why-low-stomach-acid-is-jeopardizing-your-health/ quoting the paleonurse. "In the infinite wisdom of the human body, the stomach was designed to produce the acid that is necessary for proper digestion of food.  When functioning properly, the parietal cells of the stomach secrete hydrochloric acid that bring the stomach pH to a range of approximately 1.5 to 3.0" if it is a higher pH than this you can benefit from taking BetaineHCL to restore your stomach acid to more natural level. . . especially if you are not already taking PPI's since a proton pump inhibitor is lowering stomach acid. .. . by their very ability to cut off almost all stomach acid production. **** this is not medical advice I only know taking powdered stomach acid (BetaineHCL capsules)  helped me. I was not barfing my meals though. . . so your experience my be different. Maybe Ennis_tx will comment because he has some of the same symptom's/issues. But if I was puking I think I would be curios to know what my pH really is? And not Assume? anything at this point. If you test your stomach pH with easy to buy pH strips you will know whether it really is high pH (low stomach acid or a little stomach acid as your describe it) or low pH (really high stomach aid) that is causing the issue's. Once you know for sure you  will know who to go about correcting it. Supplementing with BetaineHCL is fairly harmless . . .unless you have an ulcer. And you will/would probably know it instantly if you take some BetaineHCL and it feels like someone is putting out a cigarette in the middle of your stomach.  It is acid burning your sore/ulcer. thankfully eating protein/food quickly neutralizes/raises stomach acid especially when taken with a glass of water. staying hydrated with a meal also helps improve digestion so be sure to take some water/drink like a tea or juice etc. for example if you want to the BetaineHCL to work properly. Milk has the opposite effect.  If you feel a burning milk can coat the lining of your stomach helping to erase/ease the effect of strong acid. And why people who eat hot **** five alarm peppers aka known as Hot heads keep milk close by if they need to dampen the fire in their stomachs from eating too many peppers. . . . and drinking water can aggravate this practice of eating the hottest peppers you can find. I hope this is helpful. I have rambled on long enough. be sure to read the sickboy user in the medhelp thread of how he helped his GERD/bile reflux. here is medhelp link for easy reference included in the "silent reflux" thread if you haven't read it yet. https://www.medhelp.org/posts/Gastroenterology/UNCONTROLLABLE-BILE-REFLUX-PLEASE-HELP/show/738242?page=1 he was suffering for 5 years and got better so don't lose hope. It can seem very daunting but people on this board do get better. we have used different methods but people do get better. again this is not medical advice just things that have helped me. good luck on your continued journey but it is not a long way back if you know the way. 2 Corinthians (KJV) 1:3,4 3) “Blessed be God, even the Father of our Lord Jesus Christ, the Father of mercies, and the God of all comfort; 4) who comforteth us in all our tribulation, that we may be able to comfort them (sufferer still suffering)   which are in any trouble, by the comfort wherewith we ourselves are comforted of God.” posterboy by the grace of God,    
    • LOL sorry but really? You trust that, dominos, papa johns, and pizza hut ALL say they can not 100% guarantee their gluten-free pizza are celiac safe. THEY USE the same prep areas, same ingredient bins, same ovens and in many cases the same cutters and spoons used to spread the sauces and cut the pizza. I doubt the employees would even bother changing gloves between pizzas during rush.   Seriously if you want a gluten free pizza....gut a premade one in the freezer section from UDI, Dayia, RealGoodPizza or a crust from cappellos or califlower foods and make your own....Here please save yourself here is a list. BTW Pizza hut uses UDI crust and just tops them with their sauce etc....CCing in most cases and delivering them. Also the REAL good pizza will mail you cases of their pizzas fully made. Califlour foods and capello will mail you empty crust by the case. SO you can order them if  local stores do not carry them.


      http://udisglutenfree.com/product-category/pizza-crust/
      https://daiyafoods.com/
      http://iansnaturalfoods.com/products/gluten-free-cheesy-french-bread-pizza/
      https://www.geefree.com/collections/all/products/cheese-pizza-pocketshttps://cappellos.com/collections/pizza
      *^Grain Free Pizza crust to make your own with using eggs, coconut and arrowroot for a base crust blend. The Naked pizza crust is dairy free. Order frozen by the case and they ship them to you.
      https://realgoodfoods.com/productpage/
      *^Grain Free Pizza They use Dairy Cheese blended with chicken breast to form personal pizza crust. You can order them frozen and shipped to you. NEW PRODUCTS they do Enchiladas NOW
      https://www.califlourfoods.com/collections
      *^ This is the only one I buy, grain free, low carb crust, and the plant based one is great, NOTE these make a New york style flat crust, I use 15 min prebake before adding toppings to make them extra crispy
      http://glutenfreedelights.com/our-sandwiches/
      ^Gluten free hot pockets? YES they make them for when you need the old instant hotpocket, odd craving but I know they hit sometimes.
      CRUST MIXES Grain free
      https://www.simplemills.com/collections/all/products/almond-flour-pizza-crust-mix
      https://julianbakery.com/product/paleo-pizza-crust-mix-gluten-grain-free/
  • Upcoming Events