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Password Issues

Swimmr

By Swimmr
in Board/Forum Technical Help

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Swimmr Contributor
Swimmr
Posted

Hi,

I am already a member and don't prefer to start a new profile since I've been a member under another name for years now. I am Swimmr. I haven't visited in a while and needed to log in and the password I thought was under my account, isn't, so I clicked on the "forgot my password" and got the email to click on the link to finish the process, then was prompted to check my email again for my "new password" and this was hours ago. How long does it take? It didn't say it would take any given amount of time. I tried to contact a moderator but can't find a way to do that as an outsider.

I logged in using my facebook and plan to deactivate as soon as my other profile is recovered.

Thanks in advance!

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psawyer Proficient
psawyer
Posted

It should only take a minute or two for the email to be sent. Is is possible your spam filter junked it?

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Swimmr Contributor
Swimmr
  • Author
Posted

It should only take a minute or two for the email to be sent. Is is possible your spam filter junked it?

No, because I got the initial confirmation just fine that supplied to link to celiac.com for the final stage of resetting the email. I click on the link and then it tells me that an email has been sent with my "new" password. And still nothing is there - not even in the junk folder. :(

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Swimmr Contributor
Swimmr
  • Author
Posted

It should only take a minute or two for the email to be sent. Is is possible your spam filter junked it?

Third time is the charm...got it :)

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