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Smokey Bones

jaten

By jaten
in Gluten-Free Restaurants

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jaten Enthusiast
jaten
Posted

First let me say that I just ate at a Smokey Bones for the very first time. The location was Southaven, MS, just outside of Memphis. I had a GREAT experience!!! The manager was awesome! I asked to speak to him as soon as the hostess seated us. When he arrived at the table, he said that he had some understanding of Celiac, "It's the wheat thing, right?" Well, that was a great start for me :) I gave him my Triumph Dining card, and from there he started making recommendations and bringing me ingredient labels that he pulled off products back in the kitchen. He was fantastic!!!

I had the St Louis style ribs, steamed asparagus, and coleslaw. I was hoping for the french fries, but he said that they don't use dedicated fryers at this location. I was slightly disappointed at this news, but REALLY just glad that he was up front with me and so VERY eager to help. Almost 6 hrs later, and I'm doing great....fingers crossed.

Ok, here's my question: everything I read about gluten-free at Smokey Bones says "All Barbeque and Grill Favorites" are gluten-free. Well, to me that sounds like a section of the menu, but there was no such. I stuck with the St. Louis style ribs, because the manager couldn't find any ingredient info on the Baby Back Ribs. He said he couldn't be certain about the glaze on the Baby Backs. What exactly is gluten-free at Smokey Bones? What is included in the term, "All Barbeque and Grill Favorites"? Because the "original" and "mustard" barbecue sauces are listed specifically as gluten-free, does that mean that the glaze on the Baby Back ribs is not? Or are they considered one of the "All Barbecue and Grill Favorites"?

Please help clarify for me. The manager repeatedly asked us to come back. It was a terrific experience. When your medically-necessary diet causes extra work for someone, and they still treat you with a stellar level of courtesy, it just makes sense to give them your business again and again.

Please help me choose safely from Smokey Bones menu. Thank you.

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