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Tony Romas's Restaurant

macman

By macman
in Gluten-Free Restaurants

Recommended Posts

macman Rookie
macman
Posted

Hello all:

I would like to ask those in this forum (and your friends/family) to help convince this restaurant chain start a gluten free menu. I have cut/pasted my email exchange with them below. You can see they are not in a rush to have a gluten-free menu (but maybe they are starting?). Please help by sending them an email and asking them to gring a gluten-free menu online ASAP!!!!!!!

Here is their response so far:

(My response to them is first)

Guest relations:

I am sorry to hear that. Several over national restaurants are ahead of the curve (Outback, PF changs) have already caught onto the need for this type of menu-I encourage your company to make it a priority.

Terrence McNamara

terrencemcnamara@yahoo.com

--- "Guest Relations @ Tony Roma's Famous For Ribs" <guest.relations@romacorp.com> wrote:

> Thank you for your email. Unfortunately, the

> information you requested is

> not available at this time. We are currently

> reviewing all menu offerings,

> as well as completing a nutritional analysis of our

> food. We expect this

> project to be completed by year's end. Please visit

> our web site at

> www.tonyromas.com for updates.

>

> Guest Relations

>

>

> -----Original Message-----

> From: terrencemcnamara@yahoo.com

> [mailto:terrencemcnamara@yahoo.com]

> Sent: Wednesday, May 18, 2005 2:53 PM

> To: guest.relations@romacorp.com

> Subject: [website] gluten free???

>

>

>

> First Name : terry

> Last Name : mcnamara

> Email : terrencemcnamara@yahoo.com

> Phone :

> Comments : Do you offer a gluten free menu?

> Are any menu items

> gluten free? Are you fitchen staff aware/trained in

> serving gluten free

> food? My wife and I will be travelling cross-country

> later this month and I

> see that many of your restaurants are along our

> route. Thank you for your

> time!

> City : Des Moines

> State : IA

> Country : USA

send them an email and bug 'em!!!!!!

Thanks!

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KarenCM Rookie
KarenCM
Posted

I sent them an email a couple of weeks ago and they sent me the same reply. So, when I go on vacation next week I am not sure if I am going to bother going there. If they would have at least mentioned a few menu items that would be safe than I would have gone.

Karen

macman Rookie
macman
Posted
  • Author
I sent them an email a couple of weeks ago and they sent me the same reply. So, when I go on vacation next week I am not sure if I am going to bother going there. If they would have at least mentioned a few menu items that would be safe than I would have gone.

Karen

Exactly! Apparently they don't understand how important this is or how many people out there are affected. I never ate at a Outback in my life until I started a gluten-free diet and since then I've spent a lot of $$$ there!

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