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Miss Emily

Burt's Bees Update!

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My email response from Burt's Bees. I had requested a list of gluten free products.

Dear Emily:

Thank you for contacting us in regards to a gluten free list, at this

time our gluten free list is being revised and will not be available for

the next 60 to 90 days, after that time frame it should be available on

our website.

We do apologize that we are unable to provide you a gluten free list at

this moment; if you are concerned about a specific product we would be

more than happy to share that gluten information with you. We thank you

for making Burt's Bees your Natural Personal Skin Care company, in the

meantime if you have any additional questions and or concerns, please

feel free to contact us with your inquiries.

Best Regards,

Tiffany K.

Consumer Care

Burt's Bees Inc.

1-800-849-7112 option 4

Mon-Fri 10am-4:30pm EST

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I got a similar response, as I had asked as to why you now have to call about specific products. The new list is supposed to be out after some new products are released next month. So now I am curious to see what will be coming out.

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I think that you will find that more and more companies will no longer supply a list. It's hard for companies to keep up with accurately. And lists should not be relied on for any extended time.

Most companies will comment regarding a single product if you call them.

Another trend that I am seeing, is restaurants recalling their gluten free menu. People complain when they get sick and the restaurants no longer want to hold that responsibility.

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