Lipton Onion Soup

[mbrookes]

I know there was much discussion earlier about the possibility of barley in this soup. No problem. I have been using it for years with no problem. The last package I looked at seems to have changed ingredients. Now there is "soy sauce (fermented soybeans, wheat, and salt)". Are we screwed? I am afraid to use it now.

[psawyer]

If there is now soy sauce with wheat, then, yes, we have lost this as a safe food. There are so few prepared soups that are safe--the loss of one is sad.

[mbrookes]

I plan to contact the company and let them know how many customers they have lost. In the South we have a saying: "If it ain't broke, don't fix it!"

[kareng]

i think the soy sauce would change the flavor, too?  I looked on-line and didn't see these new ingredients listed.

[mbrookes]

I just called the company and spoke to a customer service supervisor. She said the change was made in July. 2014. I guess the new stuff just got to my store. I told her about the thousands of people who could no longer use their product. No reason for the change that she could find. Maybe if a whole lot us us complain they will change it back. She did say they log the comments and turn them in to (somebody?) weekly.

[bartfull]

Someone should insert a link to this in the Newbie thread just to prove to folks that it really is important to read every label every time.

[mamaw]

There are  many gluten-free  onion  soup reipes  over the net but  there are  ready made  gluten-free  ones too... although we loved  Lipton's  we  found  good  alternatives that are  gluten-free..... Book's  is  a  kosher gluten-free one... Vogue Cuisine ,  Chef Swagger's Kitchen Riega  onion  soup mix... Mom's gluten-free  onion  mix....just a  few... many  can be  found  on  the Big "A" web store...not  sure  if  we  can mention the name again!!!!

[mbrookes]

_{I just checked at my grocery store, and the Kroger brand is also OK. It is not marked gluten free, but a quick read of the ingredients made it sound safe.}

[mamaw]

glad you found one in your local Kroger.... we no longer have Kroger in our area,,,,

[Lisa]

I intend to call Lipton to make my peace.

[Lisa]

I just called the company and spoke to a customer service supervisor. She said the change was made in July. 2014. I guess the new stuff just got to my store. I told her about the thousands of people who could no longer use their product. No reason for the change that she could find. Maybe if a whole lot us us complain they will change it back. She did say they log the comments and turn them in to (somebody?) week WE can make this change.

We can make this change.  Who's in?

[mynxr]

• We don't have Kroger's here either.  Unfortunately, there is now no French Onion soup that I can use.  I've started making it from scratch which is not a lot of fun but it's better than having nothing.