Jump to content

  • You are not alone. Join Celiac.com for trusted gluten-free answers and forum support.



  • Celiac.com Sponsor (A1):
    Celiac.com Sponsor (A1-M):

Chili's Restaurant

Dasmith

By Dasmith
in Gluten-Free Restaurants

Recommended Posts

Dasmith Rookie
Dasmith
Posted

I had a horrible experience at Chili's on Saturday. I printed off the Gluten Free menu and met some friends at the restaurant. I ordered the Burger without bun, no fries, etc. and the baked potato soup.

The waiter delivers the food with fries on my plate. I said "I am sorry but you will need to take this back and re-cook the burger as I would be cross contaminated. He said "They insisted on putting the fries on your plate" (LOL) I replied, "so....I ordered it without the fries, please do as I asked and send the manager over". The manager came over and aplogized and stated that his mother has celiac disease so he understands and it will be re-cooked. So now since his mom has the illness I am feeling a bit more comfortable.

Well I eat the meal then go home and about 30 minutes later I WAS SICK.....(I am thinking they used the same plate). So I am dragging ass now....and will for a few more days till I get over being glutened...darn it!

Oh and by the way I MISS BREAD!!!! LOL

Anyway....sorry about the rant...but needed to get it out of my system.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


northernsunshine Newbie
northernsunshine
Posted

I got very sick after eating at Chli's as well. I do not trust this chain. Outback however, is stellar at delivering the gluten-free goods.

I had a horrible experience at Chili's on Saturday. I printed off the Gluten Free menu and met some friends at the restaurant. I ordered the Burger without bun, no fries, etc. and the baked potato soup.

The waiter delivers the food with fries on my plate. I said "I am sorry but you will need to take this back and re-cook the burger as I would be cross contaminated. He said "They insisted on putting the fries on your plate" (LOL) I replied, "so....I ordered it without the fries, please do as I asked and send the manager over". The manager came over and aplogized and stated that his mother has celiac disease so he understands and it will be re-cooked. So now since his mom has the illness I am feeling a bit more comfortable.

Well I eat the meal then go home and about 30 minutes later I WAS SICK.....(I am thinking they used the same plate). So I am dragging ass now....and will for a few more days till I get over being glutened...darn it!

Oh and by the way I MISS BREAD!!!! LOL

Anyway....sorry about the rant...but needed to get it out of my system.

munkee41182 Explorer
munkee41182
Posted

I'm sorry you had such a horrible experience....I've never had an issue when I go.

I haven't been to Outback in years (but have been craving it lately)....My husband and I usually go to Uno's...and also have never had a problem there either.

Sweetfudge Community Regular
Sweetfudge
Posted

How frustrating! I've had a couple bad experiences at chili's as well. I asked for a gluten free menu once, and they went to go find it, brought out the chips and salsa (I asked if these were gluten-free, and was told yes). Then they finally brought me the menu (apparently they only had one, and someone else had been using it)...we were halfway through the chips by this time, and there at the top is the notice that the chips are NOT gluten free :( I was pretty upset, and because of this, I was sick all through Thanksgiving that year.

To be honest, I am not a huge fan of the chain restaurants. They say they follow these guidelines, but most of the chain restaurants I have been to have been so clueless I just don't even bother anymore.

hermitgirl Contributor
hermitgirl
Posted

I went to a Chili's and asked specifically for the gluten free menu. I ordered the potato soup, and reminded them that the kitchen needed to be reminded that this was from the wheat free gluten free menu. The waitress brought my soup, then set the box with the crackers down next to it with the spoon sticking out of the crackers.... I looked at her and commented. She shrugged and said "oh, sorry" and just walked away. My lesson was majorly learned that day. I never place an order without the manager present anymore. It does make a difference.

  • 1 month later...
ginafur77 Newbie
ginafur77
Posted

I am sorry to hear about the glutenization that happened. I go to my local Chilis in Southern IL and haven't had an issues.

IxMissxMysticxPizza Apprentice
IxMissxMysticxPizza
Posted

thats awful! but i wouldn't blame chili's. i eat there alot cuz their food is soo good, i get gluten free ribs and a yummy gluten free non-croton salad, sometimes i have the rice. besides anywhere you go you run a risk of getting gluten, people in resturants are really busy and really dont have time or patience to make the food perfect for us. its sad but true. truthfully the best to go to outback for a gluten free meal, their food is spectacular. *drools* :P

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


Gwen B Rookie
Gwen B
Posted
I had a horrible experience at Chili's on Saturday. I printed off the Gluten Free menu and met some friends at the restaurant. I ordered the Burger without bun, no fries, etc. and the baked potato soup.

The waiter delivers the food with fries on my plate. I said "I am sorry but you will need to take this back and re-cook the burger as I would be cross contaminated. He said "They insisted on putting the fries on your plate" (LOL) I replied, "so....I ordered it without the fries, please do as I asked and send the manager over". The manager came over and aplogized and stated that his mother has celiac disease so he understands and it will be re-cooked. So now since his mom has the illness I am feeling a bit more comfortable.

Well I eat the meal then go home and about 30 minutes later I WAS SICK.....(I am thinking they used the same plate). So I am dragging ass now....and will for a few more days till I get over being glutened...darn it!

Oh and by the way I MISS BREAD!!!! LOL

Anyway....sorry about the rant...but needed to get it out of my system.

Don't let them get away with it. Go back or at least call the manager and tell him what happened. It's only by educating people that things will change. There are a lot of gluten free folks in the U.S. and we should have some marketing power over the food industry!

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Get Celiac.com Updates:
    Support Celiac.com:
    Donate
  • Celiac.com Sponsor (A17):
    Celiac.com Sponsor (A17):



    Celiac.com Sponsors (A17-M):



  • Recent Activity

    1. cristiana
      - cristiana replied to CC90's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      11

      Coeliac or not coeliac

      Hi @CC90 Ah... that is very interesting. Although it is very annoying for you to have to go through it all again, I would say that almost sounds like an admission that they didn't look far enough last time? I could be wrong, but I would not be at all surprised if they find something on the next attempt. Coeliac damage can be very patchy, as I understand...
    2. CC90
      - CC90 replied to CC90's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      11

      Coeliac or not coeliac

      Hi Cristiana Yes I've had the biopsy results showing normal villi and intestinal mucosa. The repeat endoscopy (requested by the gastro doc) would be to take samples from further into the intestine than the previous endoscopy reached.
    3. Wheatwacked
      - Wheatwacked replied to CC90's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      11

      Coeliac or not coeliac

      Transglutaminase IgA is the gold-standard blood test for celiac disease. Sensitivity of over 90% and specificity of 95–99%. It rarely produces false positives. An elevated level means your immune system is reacting to gluten. Non-Celiac Gluten Sensitivity (NCGS) does not typically cause high levels of tTG-IgA. Unfortunately the protocols for a diagnosis o...
    4. Wheatwacked
      - Wheatwacked commented on Scott Adams's article in Origins of Celiac Disease
      19

      Do Antibiotics in Babies Increase Celiac Disease Risk Later in Life? (+Video)

      In Addison’s disease, autoimmmune adrenal cortex disease adrenal glands don't make enough cortisol. At 12, it is usually caused by an autoimmune attack. It has a strong genetic link to the HLA-DQ8 gene. After 12 gluten free and 14 years on prednisone for adrenal insufficiency (symptoms like you describe from 1984 until 2014) I recently removed all c...
    5. trents
      - trents replied to CC90's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      11

      Coeliac or not coeliac

      Cristiana asks a very relevant question. What looks normal to the naked eye may not look normal under the microscope.
  • Celiac.com Sponsor (A19):

  • Member Statistics

    • Total Members
      134,189
    • Most Online (within 30 mins)
      10,442
    Lhughes327
    Newest Member
    Lhughes327
    Joined
  • Celiac.com Sponsor (A20):
  • Celiac.com Sponsor (A22):

  • Forum Statistics

    • Total Topics
      121.7k
    • Total Posts
      1m
  • Celiac.com Sponsor (A21):

  • Upcoming Events

  • Posts

    • cristiana
      Coeliac or not coeliac

      By cristiana · Posted

      Hi @CC90 Ah... that is very interesting.  Although it is very annoying for you to have to go through it all again, I would say that almost sounds like an admission that they didn't look far enough last time?   I could be wrong, but I would not be at all surprised if they find something on the next attempt.  Coeliac damage can be very patchy, as I understand it, so that's why my own gastroenterologist always likes to point out that he's taken lots of samples!  In the kindest possible way (you don't want to upset the person doing the procedure!) I'd be inclined to tell them what happened last time and to ask them in person to take samples lower down, as  if your health system is anything like the one in my country, communication between GPs, consultants and hospitals isn't always very good.  You don't want the same mistake to be made again. You say that your first endoscopy was traumatic?  May I ask, looking at your spelling of coeliac, was this done at an NHS hospital in England?  The reason for the question is that one of my NHS diagnosed friends was not automatically offered a sedative and managed without one.  Inspired by her, I tried to have an endoscopy one time, in a private setting, without one, so that I could recover quicker, but I had to request sedative in the end it was so uncomfortable.    I am sorry that you will have to go through a gluten challenge again but to make things easier, ensure you eat things containing gluten that you will miss should you have to go gluten free one day. 😂 I was told to eat 2 slices of normal wholemeal bread or the equivalent every day in the weeks before , but I also opted for Weetabix and dozens of Penguin chocolate biscuits.  (I had a very tight headache across my temple for days before the procedure, which I thought was interesting as I had that frequently growing up. - must have been a coeliac symptom!)  Anyway, I do hope you soon get the answers you are looking for and do keep us posted. Cristiana  
    • CC90
      Coeliac or not coeliac

      By CC90 · Posted

      Hi Cristiana   Yes I've had the biopsy results showing normal villi and intestinal mucosa.  The repeat endoscopy (requested by the gastro doc) would be to take samples from further into the intestine than the previous endoscopy reached.      
    • Wheatwacked
      Coeliac or not coeliac

      By Wheatwacked · Posted

      Transglutaminase IgA is the gold-standard blood test for celiac disease. Sensitivity of over 90% and specificity of 95–99%. It rarely produces false positives.  An elevated level means your immune system is reacting to gluten.  Non-Celiac Gluten Sensitivity (NCGS) does not typically cause high levels of tTG-IgA. Unfortunately the protocols for a diagnosis of Celiac Disease are aimed at proving you don't have it, leaving you twisting in the wind. Genetic testing and improvement on a trial gluten free diet, also avoiding milk protein, will likely show improvement in short order if it is Celiac; but will that satisfy the medical system for a diagnosis? If you do end up scheduling a repeat endoscopy, be sure to eat up to 10 grams of gluten for 8 - 12 weeks.  You want  to create maximum damage. Not a medical opinion, but my vote is yes.
    • trents
      Coeliac or not coeliac

      By trents · Posted

      Cristiana asks a very relevant question. What looks normal to the naked eye may not look normal under the microscope.
    • cristiana
      Coeliac or not coeliac

      By cristiana · Posted

      Hello @CC90 Can I just ask a question: have you actually been told that your biopsy were normal, or just that your stomach, duodenum and small intestine looked normal? The reason I ask is that when I had my endoscopy, I was told everything looked normal.  My TTG score was completely through the roof at the time, greater than 100 which was then the cut off max. for my local lab.  Yet when my biopsy results came back, I was told I was stage 3 on the Marsh scale.  I've come across the same thing with at least one other person on this forum who was told everything looked normal, but the report was not talking about the actual biopsy samples, which had to be looked at through a microscope and came back abnormal.
×
×
  • Create New...