PROLAB initiated this recall immediately following the discovery that the packaging label of some distributed protein items did not reveal the presence of milk and/or wheat and gluten allergens in the products. PROLAB’s product manufacturer, Nature’s Products, Inc. (NPI), informed PROLAB that the raw material NPI used to manufacture the abovementioned products were not properly labeled.
Contains Undeclared MILK and WHEAT/GLUTEN
PROLAB® Pure Whey, Milk Chocolate, 5 lb. (V3) 750902201929
PROLAB® Pure Whey, Vanilla Créme, 2 lb. (V3) 750902201875
PROLAB® Pure Whey, Wild Strawberry, 5 lb. (V3) 750902201936
PROLAB® Pure Whey, Wild Strawberry, 2 lb. (V3) 750902101557
Contains Undeclared WHEAT/GLUTEN
PROLAB® Advanced Pure Whey Protein, Milk Chocolate, 2 lb. (V3) 750902201301
PROLAB® Advanced Pure Whey Protein, Vanilla Créme, 2 lb. (V3) 750902201349
PROLAB® Advanced Pure Whey Protein, Wild Strawberry, 2 lb. (V3) 750902201271
PROLAB® Pure Whey, Milk Chocolate, 2 lb. (V3)
PROLAB® Pure Whey, Milk Chocolate, 16 g Sample Packet 750902201882
PROLAB® Pure Whey, Vanilla Créme, 5 lb. (V3)
PROLAB® Pure Whey, Vanilla Créme, 16 g Sample Packet 750902201912
PROLAB® Pure Whey, Wild Strawberry, 16 g Sample Packet
PROLAB® Whey Isolate Protein, Milk Chocolate, 2 lb. (V3) 750902201851
PROLAB® Whey Isolate Protein, Vanilla Créme, 2 lb. (V3) 750902201813
PROLAB® Whey Isolate Protein, Wild Strawberry, 2 lb. (V3) 750902201837
According to Jenia Khudagulyan, Chief Operating Officer for PROLAB’s parent company, "PROLAB values consumers and their health, and it is the company’s goal to accurately convey what its products contain in order to ensure that consumers’ health is protected at the highest possible level. We discovered that some PROLAB protein items were not properly labeled for milk and/or wheat and gluten allergen content, and we immediately took precautionary measures by proactively recalling the affected products which will be re-released at a later date with corrected labels.
The affected products listed in this press release were distributed internationally -- by retail stores, mail order, and direct delivery -- in the following states, provinces, and countries: Alabama; California; Connecticut; Florida; Georgia; Idaho; Illinois; Indiana; Iowa; Kansas; Maryland; Massachusetts; Michigan; Minnesota; Missouri; Montana; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; Ohio; Oklahoma; Pennsylvania; South Dakota; Tennessee; Texas; Utah; Vermont; Virginia; Washington; West Virginia; Wyoming; Ontario, Canada; Australia; Malaysia; and Russia.
Consumers who have purchased these items and wish to return them may do so -- used or un-used -- to the place of purchase for a full refund. For more information or any questions regarding PROLAB products, interested persons may contact the parent company (Natrol) by emailing firstname.lastname@example.org or by calling the U.S. toll-free consumer relations line at 1-800-262-8765 from 5:30 a.m. to 2:30 p.m. Pacific Standard Time.