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Sent My Samples To Enterolab Today......


mythreesuns

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mythreesuns Contributor

Or at least, the box is sitting on my porch waiting to be picked up. :huh:

I actually drove all the way to work, parked, and walked to my building before I realized I forgot to put it out! I SOOOOO did not want this stuff sitting in my freezer until Monday. LOL

Question, though...why did they send me the swabs for the gene test when I didn't order the gene test? All I ordered was the gluten sensitivity stool panel complete and the egg, yeast, and soy food sensitivity stool panel.

Also, the gluten sensitivity stool panel was supposed to include the casein test for free, but there was no mention of it on my invoice.

So, did they send me the swabs by mistake? Do you think I'll still get the milk test even though it's not on my invoice?

Maybe I'll e-mail the company to ask, but at least the samples are on their way! Three weeks and counting...

Edit: Shoot, I just realized that the free casein test only comes with the stool and GENE panel complete. But then, that still doesn't answer the question of why they sent me the swabs...


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Nantzie Collaborator

I'm sure it was just an accident. I'm pretty sure that the boxes are hand-packed, so whoever packed your box must have grabbed the swabs along with everything else. I think most people who get a complete panel also get the gene test, so the person might have just been "on automatic" when filling your order.

Nancy

mythreesuns Contributor
I'm sure it was just an accident.

Hmmm....any chance they'll give me the gene test for free, since they have my samples??? :D

Nantzie Collaborator

Ya never know, but I'll bet their lab department pays closer attention to what you ordered...

:D

Nancy

mythreesuns Contributor
I'll bet their lab department pays closer attention to what you ordered...

Or at least, what I PAID for, eh? Either way, I guess I'll know in 3 weeks.

So, does it really take 3 weeks, or have others had to wait longer for results?

Nantzie Collaborator

I've had several tests through them (had to do it in bits and pieces rather than all at once because of cost). It seems to take about two weeks or so, but all I've had done was the genetic tests and the $99 gluten sensitivity stool test. I haven't had to wait a full three weeks for anything so far. But maybe some of the tests in the full panel take longer than the two weeks?

Nancy

AndreaB Contributor

If you got the whole panel that includes the dairy for $369, then it included the gene test. Did you do the swabs and send them in anyway? The soy/egg/yeast is $199. For a total of $568. I got those done too.


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mythreesuns Contributor
If you got the whole panel that includes the dairy for $369, then it included the gene test. Did you do the swabs and send them in anyway? The soy/egg/yeast is $199. For a total of $568. I got those done too.

No, I did the one that cost $249, plus the soy/egg/yeast for $199. That was about all I could handle this time around! LOL I did do the swab samples, though. So, they have them if they feel like giving me the gene test for free. :D

Depending on what shows up, or maybe I'll do it anyway, I want send in my son's samples. For that I'll just get the main deal for $369, which WILL include the gene test.

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