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Mongolian Grill

little-c

By little-c
in Gluten-Free Restaurants

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little-c Contributor
little-c
Posted
Anyone have an opinion on Mongolian Grill?
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missy'smom Collaborator
missy'smom
Posted

Do you mean bd's Monolian grill? The one with the allergy free zone?

little-c Contributor
little-c
Posted
  • Author
Do you mean bd's Monolian grill? The one with the allergy free zone?

Yes, sorry I wasn't more specific. Just wondering how it worked and if anyone had a good/bad experience there. I've never been.

missy'smom Collaborator
missy'smom
Posted

When one first opened here we went and I was excited. The staff seemed trained and the food bar was set up well to aviod CC. Very few items were not gluten-free. Sauces were a little different story, the gluten-free ones are set amoung the many non-gluten-free ones. Everything has it's own ladle though and a staff member was alway stationed there, even though customers ladle out their own sauce. The manager said I could bring in my own soy sauce and have them use it in cooking my dish. They have a separate allergy-free zone window where the cook cooks your food in a "clean" wok instead of the communal grill surface. I have quit going though because the woks at the Allergy-free zone are not thoroughly cleaned between each use. They spray a jet of boiling water and scrape it out and use it again right away. No soaking, scrubbing and soap. I don't know if this is corporate policy or just how they did it at that location. It seems that they let people who have other allergies use the non-gluten-free sauces at the allergy-free zone. My food was nice and clean the first few times after they opened and then on subsequent visits it was always flecked with blackened bits from previous use. IMHO they need to ban non-gluten-free sauces from the allergy-free zone or do a beter job cleaning the woks( which would be better for all allergies). I have considered approaching the manager again with this because it would be a great place for me to eat if they could provide truely clean woks.

little-c Contributor
little-c
Posted
  • Author

Thank you for that very detailed report. :)

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