Foxwoods (mgm) In Ct Experience

[Lombardi25]

Hi all,

Just wanted to share my experience with my trip last month to Foxwoods in CT. I actually had called ahead and set up having a fridge in my room for late night drunk snacks and breakfast if needed (aka having milk for cereal) and also spoke with someone at Craftsteak about eating there which they made note of on our reservation(I mentioned this in another post of mine before I went) and lastly I talked to the executive chef via email about the Veranda Cafe and getting a gluten-free omlette made on a clean skillet etc. for breakfast the next day (cereal was my back up plan.)

So here's how it all actually went.

First off on the way down we actually were all hungry, and we were looking for a "safe" fast food place. I've had nothing but AMAZING experiences with Wendy's where I live in Seabrook, NH (my wife usually stops to get our stuff on the way home from work, and they know her by now, lol probably a bad thing, but they know exactly how to make our order and have dedicated friolator's etc.) so I was hoping to find one, but no luck. We found a Burger King though and I had read about how they have dedicated friolators and are decent too, so I ended up ordering a couple burgers with some new kid that had NO clue what I was talking about, but thankfully, as usually happens, the manager swooped in out of nowhere, and took care of it fine. I got the fries too and everything was great. Don't know where this was in CT, but it was near Foxwoods, but kudos to BK, I didn't get sick.

So we then got to Foxwoods (MGM) and one minor annoyance happened at check in when I asked when I was checking in whether there was a fridge in my room asI had called ahead and requested (free of charge.) They told me that the fridge would be sent up becuase they did not reserve fridges for people due to the fact that they could not gaurantee availabllity. They did get me the fridge pretty fast, but it was annoying that they told me they would reserve one for me on the phone, and then told me a different policy when I got there. Oh well, just a heads up on this if anyone is going.

So then that night came Craftsteak.

Now I will just warn anyone going to Foxwoods (MGM), I had NO idea how expensive Craftsteak was, I just knew eating at a fairly premium place with steak would be safe for me that far away from home lol.

So anyways, we sat down and the waitress came over and immediately asked who was the celiac/gluten-free person.

I spent about, no joke, 10 minutes going over the entire menu (because there were alot of intriguing steak and other options) with the waitress, she was really great. I ended up getting a $60 steak lol and they actually had hand cut fries and a dedicated firolator, everything is prepared by how you order it so they are very flexible and accomdating.

Steak was frigging amazing, and fries were about three to four servings, I love fries and I couldn't get close to finishing, so a big big big kudos to this place, I know steak can get boring for us Celiacs as an option, but if you're going to do the whole steak thing, this is the place.

The damage came to a bit over $700 for three couples, so again be warned, this place is frigging pricey, but it was a very fun experience.

Lastly, the next morning we ended up going to the Veranda Cafe, and everyone did the buffet except me, I told the waitress ( who was NOT very nice lol) that I had spoken with the executive chief via email (I even had a peice of paper with his name) and that he had said they would have a clean skillet to make my omlette on and prepare it gluten-free that day. She was very rude about it, not really caring that I had spoken with someone. She first said that she doubted they had a clean skillet, that the executive cheif wouldn't really be hands on and around to be able to help with it and just said she woudl ask the kitchen what they could do. So she came back and said they would wash one for me....so I was hesitant but hungry and annoyed and I said yes but I also emphasized whoever was preparing stuff needed to wash their hands/wear new gloves (whatever their process is) and make sure not to cross contaminate as they prepared it. All I got was a ham and cheese omlette but now I was freaking lol cuase like I said, and I'm a pretty laid back, not fussy guy, this woman was just really rude. Well thankfully the omlette was good, and I didn't get sick, so they passed the test, but man what a hassle. I mean you would hope if you talked to the executive chef and they promised you something, that theere would be better communication, but oh well, just a heads up for anyone planning a trip to Foxwoods.

All in all, three meals, not sick, and had a good time. Made some $$ on no limit hold em also :-)

[MaryJones2]

That's awesome that you had a great time. I'd email the executive chef and let him know that your experience at the cafe was less than thrilling. Hopefully they will use your comments to train their staff better.