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Masa Mexican Restaurant (Head Chefs Feedback)


Auriana81

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Auriana81 Newbie

My husbands 30th Birthday is coming up and he really wanted to go back to this restaurant he went to with his work. Open Original Shared Link I called asking about their gluten-free options and was told they would get the info and someone would call me back.

I was never called, HOWEVER The Head executive chef there e-mailed me directly from his home e-mail to answer my questions a couple days later.

In my e-mail to them I explained that I have a HIGH allergy to wheat and am Gluten Intolerant. Along with that I have allergies to seafood, seed, and nuts.

The following was our conversation and the great assistance he was able to provide :)

.........

From: Jerusa Ricke

Sent: Thursday, March 01, 2012 3:45 PM

Subject: Dinner at Masa

Sorry for the delay in my response regarding your gluten free and specific allergy menu options for your future dinner at Masa. We have many options that are gluten free and can do just about anything on the menu without seeds or nuts except the Mole and a few of the desserts. There are trace amounts of flour in the tortillas so if it is an extreme reaction I suggests avoiding any of the corn based dishes such as tacos, enchiladas, quesadilla, and unfortunately the chips; however as I mentioned they have very small traces of flour. We do have some seafood items but the kitchen staff is very cautious about cross contamination and dealing with seafood allergies. There are no hidden seafood options on the menu such as shellfish stocks or bases. There is beer in the queso fundito, quesadilla, and the beef enchilada so I would avoid those options with the wheat allergy.

Our service staff is very knowledgeable on ingredients and together we would be very happy to accommodate you and your husband for dinner!!

Let me know if you have any other questions and we look forward to having you.

I am off work today so this is my personal email, feel free to email me back here otherwise I will be back in the restaurant tomorrow.

Jerusa Ricke

Executive Chef

Masa

------------

MYSELF

On Mar 1, 2012, at 4:33 PM, wrote:

Thank you so much for the reply and the time it took to provide it. I see 2 items on the menu I


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  • Posts

    • trents
      Unfortunately, the development of celiac disease usually is not an end in and of itself. It usually brings along friends, given time. It is at heart an immune system dysfunction which often embraces other immune system dysfunctions as time goes on.
    • Celiacpartner
      Thanks so much for the responses. I will urge him to go for further investigation. To be 48yrs old and develop a new allergy.. ugh, As if celiac disease isn’t enough! 
    • trents
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    • Rogol72
      @Celiacpartner, I agree with Scott. We have a food festival yearly in the town I live in, with artisan food stalls everywhere. I spoke to the owner of one of the artisan burger stalls, enquiring if the burgers were gluten-free when I said I was Coeliac ... he said he had a serious anaphylactic allergy to fish himself. He possibly carries an epi-pen or two everywhere he goes. I would go see an allergist as soon as possible as suggested.
    • Scott Adams
      After years of stable management, developing new symptoms to historically safe foods like nuts and fish strongly suggests a secondary issue has developed. It is highly unlikely to be a new gluten issue if the foods themselves are certified gluten-free. The most probable explanations are a new, separate food intolerance (perhaps to a specific protein in certain nuts or fish) or a true IgE-mediated food allergy, which can develop at any age. The symptoms you describe—cramps and the urge to vomit—can be consistent with either. It is crucial he sees an allergist for proper testing (like a skin prick or blood test) to identify the specific culprit and rule out a serious allergy, as reactions can sometimes worsen with repeated exposure.
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