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Rain Forest Cafe

Nic

By Nic
in Gluten-Free Restaurants

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Nic Collaborator
Nic
Posted

I have now e mailed the Rain Forest Cafe twice to see if they can offer any advice on dining there with a gluten free child. They have not responded and it has been over a month. I find that to be very diappointing. For anyone who has been there you can see why children would love it there just from the setting alone, forget about the food because it is not always the best. I expected more from them.

Nicole

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blueeyedmanda Community Regular
blueeyedmanda
Posted

Where is the Rain Forest Cafe?

Nic Collaborator
Nic
Posted
  • Author
Where is the Rain Forest Cafe?

We live in Jersey and there is one in Menlo Park. There is also one in disney. There are many others I just don't know where. If you have never been, it is like being in the rain forest. There are fish and rain falling. There are jungle sounds and gorillas and elephants that move and make noise every so often also with lightening and thunder. Very exciting for the kids.

Nicole

Guhlia Rising Star
Guhlia
Posted

We were at the one in Orlando at Downtown Disney. Typical of all Disney restaurants, they accomodated my gluten free family. I don't know if other Rainforest Cafes would be that accomodating though. BTW, my daughter was terrified!!! The only thing that got us through that meal without major tears was the ENORMOUS slushie I ordered her. I know, I know, a slushie with dinner?!?!? We were on vacation. :) And it was our last vacation before the baby's born, so she got some extra special treatment.

Nic Collaborator
Nic
Posted
  • Author
We were at the one in Orlando at Downtown Disney. Typical of all Disney restaurants, they accomodated my gluten free family. I don't know if other Rainforest Cafes would be that accomodating though. BTW, my daughter was terrified!!! The only thing that got us through that meal without major tears was the ENORMOUS slushie I ordered her. I know, I know, a slushie with dinner?!?!? We were on vacation. :) And it was our last vacation before the baby's born, so she got some extra special treatment.

Very funny, my sons have always been terrified too but they always ask to go back. I ask them why they want to go if they are scared. They promise not to be the next time :P . We went once since being gluten free and the waiter got the manager to help us. He said the best they could do was a piece of grilled chicken with a slice of melted cheese on top. My son just wasn't having that. They said the hotdogs come packaged in the bun (I guess they just heat them up) and the burgers have bread crumbs in them. The fries are not cooked in a dedicated frier. So there goes the kids menu. What did your daughter eat?

Nicole

Guest lorlyn
Guest lorlyn
Posted

My family went to the Rain Forest resturant in Nashville TN and the manager came out and talked to us. He personally cooked the kids fries in a clean skillet with fres oil and had grilled chicken on top of another pan to keep it off the grill. Everything was great and they treated us very well.

TinkerbellSwt Collaborator
TinkerbellSwt
Posted

All restaurants on Disney property have to comply to Disney standards, which are way higher than their own restaurant chain, usually. They have to be educated and skilled in dealing with all types of food allergies and be able to accomodate almost all allergies. That is simply b/c they are on Disney property and are representing Disney. I havent been to the Rain Forest in Menlo in a long time, I forgot it was there.. but I think its rather rude for them not to reply for a month!!!

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Guhlia Rising Star
Guhlia
Posted

Actually, there were two restaurants in Downtown Disney that did not have gluten free items, one of those didn't know what gluten was until I finally got a manager on the phone who just told me no, we don't do that here. And the items available at Rainforest Cafe were very limited. We were able to choose from a couple of fish selections, steak, and chicken. That's about it.

My daughter had grilled chicken cut into strips (like chicken fingers w/o breading) and some mashed potato. I think that's all she had and she didn't really care for it at all. The food was very good, I thought.

swittenauer Enthusiast
swittenauer
Posted

We ate there on vacation & they were great. They really worked with us & my husband had a great gluten free meal.

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      By Resada · Posted

      Same, and I appreciate your comments. I just needed to get it off my chest. Sometimes, even when its a genuine mistake, it can feel all too hurtful and I didn't want to go back to work tomorrow still in my feelings. 
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      Work friends & food

      By trents · Posted

      Yes, probably slipped his mind. Grace is in order here is my thought.
    • Resada
      Work friends & food

      By Resada · Posted

      I should have added that, while I dont have access during the meetings, I do as soon as I leave them (same for him) so I would have seen before I even left work. He has my number since we've needed to coordinate by cell a few times for work and other stuff. I usually have a protein bar or two in my desk for emergencies so I could have grabbed one of those and gone to meet them at the right restaurant.  Someone else decided on the change of restaurant and it must have slipped his mind that I wasn't coming back to my desk.
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