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Trouble At Boston Market

one more mile

By one more mile
in Gluten-Free Restaurants

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one more mile Contributor
one more mile
Posted

I eat at Boston Market a lot when I traval. I almost walked out of one today after I was asked 6 times if I wanted something with gluten in it. This was after I told the server I was gluten intolerant and could not eat any wheat at all, I also had the allergy guide handout in my hand and was looking at it. He asked me three times If I wanted a roll, He even urged me just to take it and brake it up for the birds.

Part of it was my fault becase I had not eaten in 17 hours so just wanted him to hand me my darn food so I could eat.

I was starting to feel that I would have to take something with gluten in it just to get my food.

I feel part of the problem is the training they have at Boston market. I am almost always asked at least three times if I want something with Gluten in it. If you have had similar experiences please call their headquarters and let them know. If someone states they have an allergy to a food they should not have that food pushed on them. I feel bad for being so bugged by this I know they need to make money also and I have worked in two fast food company's but I as a consumer should not be harassed.

I called headquarters they said a Gm should call me back in a few days.

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LadyCyclist87 Apprentice
LadyCyclist87
Posted

Wow...what a bad experience!! I definitely would have walked out, or just disposed of the bread right in front of their eyes so they got the point! :rolleyes: Definitely a good call on your part calling the headquarters. I'm going out this Friday and there's a Boston Market right down the street from where I'm going to be -- now I'm curious to see if I'll have a similar experience...

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