Red Robin Rules

[Lister]

after, having 1 bad experince there, my girlfriend called and the manager retrained the crew and so on and so on, it was in another post. we finally got are free meal vouchers so went out to dinner tonight. the manager came to the table again, the food was exalent, then the chef came out with more frys and said "well i feel since u cant eat very many things i would send you home with enough frys for a couple of days. and then they brang me a total of 3 extra baskets of frys..... my fridge is full of frys lol

[Judyin Philly]

Hi lister

see you live in Oregon..I have found 'IF THE MANAGER IS GOOD' RED ROBBIN IS THE BEST FOR US!!!

IF YOU GET A BAD MANAGER...YOUR AT THEIR MERCY...I'M GOING TO FORWARD THIS EMAIL TO MY FAVORITE MANAGER, DAVE HOWK AT THE EXTON PA RED ROBBIN. HE HAS BEEN SO INCREDIABLE TO MY HUSBAND AND I.

THERE ARE ALOT OF THREADS ON HERE FOR THAT RESTURANT. IT SEEMS THERE IS A DIFFERENCE BETWEEN A FRANCHINSE AND CORP OWNED ESTABLISMENTS.

GLAD YOU HAD A GOOD EXPERIENCE. I LOVE THIS PLACE..AND THE FOOD IS TERRIFIC.

JUDY IN PHILLY

[jayhawkmom]

I have to learn to speak up. When we went to Red Robin, about a week ago, I asked for a Gluten Free menu. (I'd been told they were available) And, the server looked at me as if I were speaking a totally different language than she was.

We ended up getting our daughter fries, and lemonaid. I was too afraid to let her try anything else.

[CarlaB]

Well, Lister, earlier you were wondering where you'd get food for the week ... now you know!

[Lister]

yeah but i think maybe potatoes make me sick, since eating there I have been really really exosted and light headed(brain fogish) but no gastrointestinal problems so maybe its something else

[Mandy F.]

I just realized that I could actually eat a decent meal at Red Robin. My dad came in to visit me the yesterday and I took him to Red Robin b/c he'd never been. I didn't know if I would find anything gluten-free there or not b/c I didn't have time to check before we went out. I just asked the server a few questions (like do you fry anything else in the fryer besides the french fries?) He was really nice and admitted that they did not have a dedicated fryer (the way he said it made it seem like they were supposed to). So, I got a lettuce burger and a salad. It was a really good meal and I'll definetly go back!

[Judyin Philly]

Mandy and Lister--if you read the last Red Robbin thread that was up a few days ago...I said that my manager in Exton read me the oil ingred "over the phone" the next day when he called to see how i was...

the oil they have on hand has soy in it. i can't have soy so he buys another kind of oil and keeps for me and others who can't have soy...and they do not have a dedicated fryer...he just uses a clean pan and fries my ff in that one pan...

ok this may not be a answer for all travelers...remember i posted of my Easter experience where one R Robbin refused to feed me and asked me to leave..it happened to another poster on here too...so

guess you just have to call. that's the best advice i can give you

lister I didn't know i had a problem with soy until about 6 months into being gluten-free.so some tips for you and Mandy

judy in philly

[steveindenver]

Last time I went to RR, the manager and chef came out to talk with me. They steered me towards one of the burgers with bbq sauce (no bun). And steamed veggies. As much as I thought I'd miss the fries, I ate every morsel of food and it was wonderful. They told me that they do have a dedicated fryer, but they fry fish and onion rings in the next fryer, so there's always the chance for a small amount of cc. They were fantastic.

[Mandy F.]

judy in philly -- Thanks for the advice. I really need to start planning/calling ahead so that I can feel safer about eating more than just bunny food