How To Contact Enterolab?

[JerryK]

Other than the "contact us" button on Enterolab's website, anyone know how to ask Dr. Fine some

questions?

[AndreaB]

I believe they have their phone number on the website as well.

[Gentleheart]

If you are a client, the nurse will answer questions if you email them. There is a word limit, so use appreviations and you can fit quite alot in. Obviously they will not diagnose since it would not be legal. She has always answered me very quickly as well. They've been great for communication. Other labs will barely speak to me, even when I am a recent client. I'm sure it's a doctor/liability thing. If you want to talk to Phyllis (RN) by phone in person, the nutritional consultation charge is $50 for 30 minutes. She is very helpful for celiac coping skills, interpreting your results and tracking down cross contamination - that sort of thing. I'm assuming that Dr. Fine cannot talk to anyone since he is extremely busy with his research writing. I could be wrong. I've never asked.

[CMCM]

I asked a ton of questions (replying to my results email), and I was always answered in detail by Phyllis, the R.N. I had assumed that she either had the knowledge herself, or if necessary asked Dr. Fine, in order to answer my questions. She really helped explain and illuminate whatever I asked.

[celiacgirls]

I have called and talked to Phyllis without being charged. It wasn't a nutrional consultation. It was more about what the diet could do for various members of my family.