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Burt's Bees Products

hermitgirl

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hermitgirl Contributor
hermitgirl
Posted

Was looking at their website and have noticed that they have changed their wording.

In the FAQ section under Products FAQ:

"I am gluten-restricted and am interested in gluten free products. What products are appropriate for my use?

Please contact us directly regarding any specific products that may contain gluten"

Has anyone recently contacted Burt's Bees regarding this?

Just curious before I call them.

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KarenFe Contributor
KarenFe
Posted

I'm interested in the answer too. I sent them an e-mail about their Beeswax Lip Balm and never heard from them.

hermitgirl Contributor
hermitgirl
Posted
  • Author

I sent them an email asking if they have recently changed anything, as I currently use some of their products. If I don't hear from them by the middle of next week I will call. I just want to be sure of why they have changed their wording.

  • 2 weeks later...
hermitgirl Contributor
hermitgirl
Posted
  • Author

Just a quick update, I finally got a response from the company.

"Thank you for contacting us with your inquiry, we have not changed any

products to having gluten in them, we are just revising our list the new

products that came out in January and the other products that are coming

out in July.

The products that you previously were using are fine for you to continue

to use, In the meantime, if you have any additional questions and or

concerns, please feel free to contact us with your inquiries.

Best Regards,

Tiffany K.

Consumer Care

Burt's Bees Inc.

1-800-849-7112 option 4

Mon-Fri 10am-4:30pm EST

Please consider the environment before printing this email

*Kind words can be short and easy to speak, but their echoes are truly

endless.*"

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