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Help Please!


beth01

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beth01 Enthusiast

I bought some Wyler's Chicken Bouillon cubes the other day to make soup.  According to all the ingredients, they were all clearly broken down it looked safe. It even stated in bold at the end Contains Milk and Soy.  I made my soup.  Then I got to thinking, are they really safe?  I looked online and all the information I found had different ingredients listed on the website than were on the jar I was holding.  We called the 1-800 number and they stated that according to the information they had, they were not safe and contained wheat.  I don't know what to think.  Is he looking at the same ingredients I saw posted online, or does he have the ingredients that were on the container?  Why go through the trouble to state "contains milk and soy" and forgo the wheat?  Does anyone have any current information on these?  I am wondering what to do with a whole pot of soup, which I have already eaten.  I know, stupid me.  I feel fine so far, other than the fact that I slept until noon which is unlike me.  I haven't had any stomach pains or nausea, usually two big tip offs that I have gotten glutened. 

 

Any help would be appreciated, thanks.


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Adalaide Mentor

Sometimes companies change their ingredients. Most of the time the package is the most reliable source of information for what is in something because it will list what is in what you actually have in your kitchen at this exact moment. What is on the website either may not be updated as quickly as packaging changes happen, or may happen more quickly than old stuff gets sold and used up which is why it is not the most reliable way to know if what you currently have is safe or not. If it were me, I would reread the package to decide if it's safe or not.

 

ETA: Also, I used to work in a call center. They aren't generally staffed with the most intelligent people in the universe. They'll throw any moron who can press a button to answer a phone and finish the training in there to do the job. I only trust those who reasonably come off as sounding like they have a clue about what I and they are talking about.

beth01 Enthusiast

Thank you for your fast reply.  I was thinking the same thing.  It all looks safe.  My boyfriend and I have scoured over the ingredients multiple times and can't find anything at all.  I think I am just going to play the waiting game and go by my body reactions. So far I am just apprehensive lol.  I feel fine except for being tired, but who isn't more tired some days? 

 

Thanks again!

BethM55 Enthusiast

I like Better Than Bouillon, usually buy the organically sourced version.  It's lower sodium than bouillon cubes, tastes better,  The ingredients in the Organic Better than Bouillon chicken base are: chicken meat with natural juices, salt, cane juice solids, maltodextrin, flavoring, yeast extract, potato starch, turmeric, natural flavor*.  (all organic)   

 

Per the website, Open Original Shared Link

Is Better than Bouillon gluten free?

Many of our bases could be considered gluten free, but since we do not test specifically for gluten at this time, we are unable to make claims regarding the gluten content in each of the bases. However, I can help you if you have a question about one of the ingredients and where it is derived from so that you can make a personal decision about whether or not you can eat the product.

*  Per their website:  What are natural flavors in BTB?

Chicken Base — Onion Powder, Extractive of Celery & black pepper.)

 

 

The website also stated that they will list the source for ingredients, such as maltodextrin from corn .  

 

Anyway, I hope this is helpful! 

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