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Schwans


Guest j_mommy

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Guest j_mommy

I don't know how many areas of teh US have Schwans but I'm from the midwest and we do! They have been teh only company that I've talked to that has not been that willing to help! every other company has provided me with a list of their gluten-free products and offers more assistance if needed.

Schwans pretty much said check the ingredients and that's about all we can do. When I asked about possible cross contamination they said " we package and process foods in alot of diffrent plants"....ok that really didn't help but thank you very much! Just needed to vent. I was a little frustrated. I used them alot in the past but now even their foods that don't have gluten in them I won't purchase due to possib;e cross contamination and their attitudes!


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confused Community Regular

I know what you mean, i emailed them weeks ago and they told me that i could not get an list but i could call about all the items that i want to. I was not impressed at all. But i do like our schwans guy that comes to our house, He will bring me out the pacakges of the things that i want to check. I was upset tho, we bought the kids bomb pops, i was like they have to be safe. Well after we bought them on the back says they might contain milk protien, I was like for bomb pops.

I do like lots of their foods and the kids love their ice cream, so i will continue to buy from them but just nothing for me. Even tho i do like their tamales lol

paula

Guest j_mommy

I know!!! I really like my Schwans guy and was sad about telling him I was no longer going to buy schwans items!!! He understood though! I told him the truth....if I can get the same thing with two companies I'm going to buy from teh company that wants to help me and wants to keep me buying their products...schwans didn't! But it's nice to know I'm not alone in my frustrations!LOL

confused Community Regular

What gets me is they came out with new things that work with weight watchers and stuff to work if u have high blood sugar, but they wont help with us celiacs. I think they need to work with all of the different heath issues.

paula

Guest j_mommy

Yup! when I first asked my schwans guy that came to my door if tehy had any lists he got me the nutritional guide...which didn't help but he was trying to be helpful...he went further than their customer reps did! But like you said they have products for specially for other things...but Celiac is just not as well know. Hopefully things liek teh people mag article and other exposure will help!

grantschoep Contributor

I do think it funny when you say "really like our Schwans guy." Because as a kid, we had a cat that hated every single visitor to the house. Hated, meaning, he would attack themin a very mean manner.

But. the Schwan's guy, he loved. He would run down the stairs and totally butter the guy up, rubbing and purring. it was the strangest thing.

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