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Uk Supermarkets

Storm

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Storm Apprentice
Storm
Posted

This is primarily for those residing in the UK...

Waitrose offer over 2300 gluten free items on their online / home delivery site, but was really fed up when I found that they don't deliver to my postcode area yet. However, their "sister" site Ocado does deliver, but on their website, they only offer 300 items...

I am slightly confused as the Ocado delivery driver will have to go to the Waitrose store to collect the groceries for delivery then come and deliver it to my home address. Why can't I select from the 2300 items for delivery instead of the limited 300 on the delivery companies website?

I can go into any Waitrose store, but I have to hunt down every aisle in order to find the gluten free items, whereas shopping online, I type it in the search engine and it brings up every item. Makes life 99.9% easier, especially as it's hard enough going through this radical diet change, without the stress of having to spend an extra hour or so, going through the aisles, checking the ingredient list on every product I want :(

Does anyone have an insight into this, or any information? I have emailed Waitrose customer services to enquire why, but as yet, have had no response.

Talk about getting my hopes up :(

The struggle continues!

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