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daltonh

Buffalo Wild Wings

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So I previously went to Buffalo Wild Wings and they gave me the gluten-free menu. I asked the waitress if anything is mixed into the fryers somehow with the ultimate nachos, since I read up that they don't switch out fryers for celiac customers, which is fine. She claimed there's no cross contamination happening there, as nothing goes in the fryers. I went back today to find out by the manager that they apparently deep-fry their corn tortilla chips from scratch, so I cancelled my order. But after rethinking, I asked if I could order everything except for the tortilla chips. She came back and told me there's yeast in one of the sauces for the nachos. Yeast is a toss-up, but it seemed to me like they were trying to get me to not order. Either BWW's is lying about their gluten-free menu, or the management was doing everything in their power to prevent me from eating there in order to not have a potential lawsuit. Has anyone felt this way when going to restaurants?

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7 hours ago, daltonh said:

So I previously went to Buffalo Wild Wings and they gave me the gluten-free menu. I asked the waitress if anything is mixed into the fryers somehow with the ultimate nachos, since I read up that they don't switch out fryers for celiac customers, which is fine. She claimed there's no cross contamination happening there, as nothing goes in the fryers. I went back today to find out by the manager that they apparently deep-fry their corn tortilla chips from scratch, so I cancelled my order. But after rethinking, I asked if I could order everything except for the tortilla chips. She came back and told me there's yeast in one of the sauces for the nachos. Yeast is a toss-up, but it seemed to me like they were trying to get me to not order. Either BWW's is lying about their gluten-free menu, or the management was doing everything in their power to prevent me from eating there in order to not have a potential lawsuit. Has anyone felt this way when going to restaurants?

Due to the nature of the kitchen on those kind of environments it is very hard to not have CC. They are obviously not confident that they are 100% gluten-free. Honestly I would not eat any any place like that due to CC issues. I had my share of so called gluten-free earlier on with my celiac in the beginning after dia. Yeah I only trust 3 places right now not to poison me. 2 have just 1-2 items I trust, I have talked to the managers and they even showed me how they are fixed (conveyor oven, that they place disposable foil sheets on the conveyor and I can have fish, veggies etc. placed on it and roasted then straight to the plate). I would not trust any kind of bin kept food, boiled, dipped, fried, or anything like that from a fast food or chain join if I was you. Many places the chef will on a whim add a bit of something to a sauce, roax, or dish to adjust consistency. (I am a chef and this is how your taught) in most cases a bit of a nuetorl flour (wheat) or starch (corn) is added......so in higher end restaurants you get this issue.

Avoid eating out unless the entire establishment is gluten-free or you know how something is fixed. I might suggest a NIMA sensor for gluten testing if you insist on eating out at those kind of places, Most of us just bring our own meal prep, protein bar. or meal replacement shake for these problems.

UPDATE

Further research, https://www.buffalowildwings.com/Documents/BWW_Nutrition-Allergen_Info.pdf

They do not use separate fryers, NOTE many of the gluten containing products potato wedges, wings, nuggets etc are all fried....so anything fried would be gluten contaminated. Considering the nature of this business....I would consider everything on the menu off limits, all their salads even seem to contain wheat?! I really would just stay away from BWW

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9 hours ago, daltonh said:

So I previously went to Buffalo Wild Wings and they gave me the gluten-free menu. I asked the waitress if anything is mixed into the fryers somehow with the ultimate nachos, since I read up that they don't switch out fryers for celiac customers, which is fine. She claimed there's no cross contamination happening there, as nothing goes in the fryers. I went back today to find out by the manager that they apparently deep-fry their corn tortilla chips from scratch, so I cancelled my order. But after rethinking, I asked if I could order everything except for the tortilla chips. She came back and told me there's yeast in one of the sauces for the nachos. Yeast is a toss-up, but it seemed to me like they were trying to get me to not order. Either BWW's is lying about their gluten-free menu, or the management was doing everything in their power to prevent me from eating there in order to not have a potential lawsuit. Has anyone felt this way when going to restaurants?

Why would frying corn tortillas hurt?  Even if the topping contained gluten ( and yeast is not gluten), the tortillas are just corn? Right?

i am not saying they may have other issues, but I think you have missed the actual gluten containing foods and possible cc

 

Edited by kareng

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10 minutes ago, kareng said:

Why would frying corn tortillas hurt?  Even if the topping contained gluten ( and yeast is not gluten), the tortillas are just corn? Right?

i am not saying they may have other issues, but I think you have missed the actual gluten containing foods and possible cc

 

They use the same fryers for everything, so the fresh fried corn tortilla chips are gluten contaminated when they get dropped in the fryers.....

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1 hour ago, kareng said:

yeast in one of the sauces for the nachos. Yeast is a toss-up,

I would not eat there either for many reasons listed already. But what is wrong with yeast?

*quote from op, not kareng 

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To me it sounded like he thought frying corn chips would contaminate the oil .  

 

I never eat there.  I know a few years ago, the one by me was pretty Celiac friendly.  Maybe you had to have grilled wings?  They would get a clean bowl to toss them for Celiacs.  I don't know because I wasn't interested.  Maybe it depends on the store?  I would imagine one in Portland or Seattle or Denver , might be more aware than one in Omaha?  But even that depends.....

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