Ted's Montana Grill.

[MySuicidalTurtle]

I am a little late in posting this but I wanted to share. Last month one of my support groups got together (Open Original Shared Link) to go out and eat. There were 9 of us and went to Ted’s Montana Grill (Open Original Shared Link). Our fabulous group leader had already called and talked to their manager and they knew we were coming. Our waiter was new and not too familiar with their gluten-free menu but we all talked though and ordered what we wanted. I ordered a salad with no cheese, croutons, nor bacon and a plain baked potato. My Mother was with me and ordered plain grilled salmon, steamed vegetables, and a baked sweet potato. The salads all came out and everyone was having a good time. However, I found bacon in the bottom of my salad (I noticed when I tasted it in my mouth) which completely freaked me out because I am a vegetarian. When our main meals came out there was bread on top of the fish or steaks people ordered plus the vegetables were cold! So, a lot of people had to send theirs back. The food brought back to us was still cold and unappealing. When the manager came out we didn’t have to pay for most of our food and were disappointed by the by experience there. I had high hopes because my brother eats at a different location with his friends very often and always gets a great gluten-free meal. The night was fun because of the good company but it was sad the food couldn’t have worked out as well.

[savvvyseller]

We had a terrible experience at the new Ted's that opened in Philly a few weeks ago. The server was clueless about the diet, and we also had a number of non-gluten-free food issues. I spoke to the regional manager later, who advised that although the chain offers a gluten-free menu on its web site, the restaurants do not have a gluten-free menu and the staff is not trained to understand what gluten-free means. He advised that he would recommend to the company that they institute training for their staff. Although it is admirable that they offer a gluten-free menu, without an understanding of what it is and how to accommodate people, it offers no real benefit. Hopefully, the more people voice their concerns, the greater the chance they will do something about it. Until then, I cannot give them my business.

[imouse1]

I ate at the Ted's Montana Grill here in Crystal City today and it was AMAZING. I've had the flu the last couple of days and wasn't sure what I was going to be able to stomach but seeing as how my Uncle and I are from New Mexico (where 1.2 million acres of his 2 million acre estate is located), he thought he would take me there. [bison (buffalo, whatever) is amazing if you've never tried it. Bison dogs have a strange texture but are so much better tasting than regular hot dogs. It's got more protein and way less fat than beef with a gamier taste and deeper brown. Anyway...]

I was a little relieved to find out that the majority of the menu is almost instantaneously made gluten-free because, well, they mostly serve burgers. Burger sans bun equals awesome. When I inquired after the chili, I started to ask about wheat and our waitress knew RIGHT AWAY that I was thinking of gluten and rushed off to get me a gluten-free menu! XD Even though it's not listed, their chili is gluten-free and, yes, it is delicious. I also had their mushroom, swiss and sourcream burger. I have never eaten a more tender burger in the food world in my life. I didn't need a knife to cut it, the meat without the other ingredients was amazing, and they stacked the garnish off to the side like a mini salad. The fries are also gluten-free and, I will add, fresh-cut and fresh-cooked. Extremely delicious! I am quite jealous of Crystal City having a Ted's and not New Mexico! A million times better than anything you would eat at Fuddruckers or Texas Steak House. Normally I don't praise a restaurant (I'm like the Darcy of Restaurants lol [i only look at a restaurant to see it's faults]) but everything was amazing. I'm not even upset that we had to ask for napkins twice because she was trying to figure out for another customer the best directions to get to the highway! I'll be sending in my rave reviews to them to let them know that they're awesome and to keep up the good work!

I also want to give them props because when you order chile they ask you "green [chile] or bowl [chili]". They have a NM burger that comes with a FRESH--not canned--piece. XD x10^10 I can't even get that response in Texas!

PS - Here is their online gluten-free menu Open Original Shared Link . The chili wasn't listed on that list but she talked to the chef and he doesn't use any thickener in the chili.

[butterfl8]

Agreed! Ted's in Denver (Lakewood and Littleton) have both been amazing. Although this thread is old, it seems as if Ted's has caught on to the Gluten Free Life and can cater to us with great food. YUUUUUMMMMMM!

-Daisy

[6ft6]

i've had the same experience as the original poster at two different locations. i don't go there any more.