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Moxies Market Mall, Calgary


Rusla

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Rusla Enthusiast

I was in Market Mall earlier today. I had to get some banking and other stuff done. I saw that the new Moxies was open and as I did not feel like cooking supper tonight, I strolled over to see what they had for me to dine on.

About a month ago I had written to Moxies asking about allergy or gluten-free menu's and the head chef said they took food allergies seriously. I decided I wanted to find out for myself.

Well they were so accomodating you would have thought I was royalty. The hostess went and got the head Chef who told me they would do everything in their power to keep what I ordered gluten-free with clean utensils, grill etc. and then told me things that I could have.

The wonderful young lady, Rebecca, whose section I was in was very dilligent and brought over the manager and together they took my order and gave it to the head chef, Ben.

Then the manager delivered the order to me and he and the assistant manager came by to check on me twice during the meal, to make sure everything was fine and I was okay. Rebecca brought me more water and checked to make sure things were going well and I was feeling okay. Then Ben the Chef came out twice to check and make sure everything was fine and so was I.

There was no rolling of eyes and they were truly wonderful,knowlegeable and pleasant people. That Moxies has been remodeled and decore is nice and subtle, with a great deal of warm and pleasant ambience prevalent.

They received a very nice tip from me because they went out of their way to make sure everything was the way I needed it to be.

I had the grilled chicken with pinapple salsa, wild rice with grilled red pepper and green beans. It was truly delicious.

Sorry this was so long but I just had to rave about their service.


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Deej Newbie

I'm going to Calgary next week on business so this is wonderful to read.

I have noticed, in the past several years, a general growing knowledge and seriousness about Celiac Disease. When I enter a restaurant (or book a table by phone) it's the first thing I say. I judge whether I'll eat there based on the response. I've walked away from countless establishments because of bad attitudes or menus that appeared suspect or staff who seemed clueless.

Happily, more and more restaurants and staff are taking us seriously. I'm a severe critic. If they gluten me, I let them know and they never get my business again.

Rusla Enthusiast

The chef told me they would do everything in their power to keep it gluten free. He also said that there was gluten in the kitchen and they couldn't guarantee that there wasn't particles flying about. That in itself is would be truly impossible to do in a non totally gluten-free kitchen. I let them know that I appreciated him telling me all of that and they tried and were successful because if I had been glutened I would have been sick in less than 5 minutes.

I am glad this is a help to you and hope it will be to others.

2Boys4Me Enthusiast

Rusla, that's great! We don't go out too much anymore, it's tricky with a 6 year old celiac. We pretty much stick to the Crowfoot Chianti, but I'll make a mental note for next time we want a treat.

Thanks for the info. Have you tried that Chinese place south of the Foothills? I think it's on Parkdale or whatever Memorial turns into about 6 blocks east of Shaganappi. Oriental Palace. They had all sorts of things marked off on their menu that they could convert. I stopped in to look at the menu once after I heard they will convert recipes, but we haven't tried it yet.

  • 2 weeks later...
num1habsfan Rising Star

I have had good service when I was in a Moxie's in Winnipeg. Same thing, they made sure that I found something gluten-free to eat. i love the fact that they have on the bottom of each page of their menu to mention if you have allergies to say. I even said that I dont like wild rice (because I dont, i think its gross :P) and so they changed it to white rice (and more of it) for me.

Wish I was closer to those restaurants again..but I wont drive 6 hours just for a Moxie's :P

~lisa~

Rusla Enthusiast
Rusla, that's great! We don't go out too much anymore, it's tricky with a 6 year old celiac. We pretty much stick to the Crowfoot Chianti, but I'll make a mental note for next time we want a treat.

Thanks for the info. Have you tried that Chinese place south of the Foothills? I think it's on Parkdale or whatever Memorial turns into about 6 blocks east of Shaganappi. Oriental Palace. They had all sorts of things marked off on their menu that they could convert. I stopped in to look at the menu once after I heard they will convert recipes, but we haven't tried it yet.

I haven't been to that one but the HiiBall across from the Foothills will do everything they can to accomodate. My mother and I went there quite often and when I finally had my dx and had to switch things, the owner does his best. He came over and told me that things like wontons are obviously out and ginger chicken or beef are out or anything with noodles but they will change them for rice noodles and eliminate the soy sauce in anything else. Hoisin sauce and Black bean sauce is out because there is soy sauce in them. They make their own black bean sauce so next time we go, I will take my gg tamari and ask them if they will make the black bean sauce using that for me. Also the Silver Inn on 4st makes their coating for ginger beef or chicken out of cornstarch not flour.

2Boys4Me Enthusiast
Also the Silver Inn on 4st makes their coating for ginger beef or chicken out of cornstarch not flour.

Thanks for the tip. I'll be down to one boy for a while this aft and I'll try to get out to the Superstore and Safeway re: where to find the Club House Potato flour.


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