Issues Viewing Cnn Video

[jaten]

I did some researching, and the IE/QT problem seems to be one of long-standing. IE version 5.5 thru 6 have some issues with QT. This can be worked around if the developer of a web page generates the right code. (Which is why sometimes you don't have this problem.) I'm not sure, but I suspect that embedding video may be new ground for the very hard-working, good folks at Celiac Central.

Meanwhile, a quick fix for everyone individually is to download and install Firefox. It's a free web browser.

Firefox download instructions (step by step):

1- Go to this site:

Open Original Shared Link

and click to download Firefox

2- Save Firefox Setup 2.0. exe to your desktop (so you can easily find it)

3- Once the download is complete, double-click the Firefox Setup.exe file to install the program. Just click next, next, ok,....or whatever. The installation suggestions it offers are perfectly acceptable.

4- When the program has installed, you'll have a new orange and blue Mozilla Firefox icon...that's the program. You may now drag the "Firefox Setup.exe" file to the trash. (Think of the .exe file as the packaging the program came in. When the program is installed you won't need its packaging any more).

5- Open the Firefox program. It will feel and look a little different than Internet Explorer but it works the same. Type the Celiac Central address into the address bar. Now when you click on the video links, you'll get the video as it was intended to look.

FYI: A lot of people prefer Firefox in general to IE. It's an apples and oranges thing, so you decide.

Once you install Firefox you can continue to use Internet Explorer anytime you want. It's perfectly fine to have 2 different web browsers installed on your computer. I do, and sometimes have them both open at the same time....np

[jaten]

The problem people are having viewing the CNN video from the Celiac Central website is NOT just related to Internet Explorer 7. I have Internet Explorer 6 and get the same partial video. For those anxious to see the video, try using Firefox (see above). It's been proven to work because I use it primarily, Nini uses it, Gamecreature uses it and all have watched the video with no problems.

If anyone other than Firefox users are able to view the video as it is intended I am interested in what browser you are using and what version of that browser.

Please let's move that video/browser technical discussion here and keep Judy's thread about the great CNN publicity on track.

[floridanative]

Thanks jaten! I, like Patti, am technically challenged but Firefox was easy to download and save to my desktop. Now I can see the whole screen. I think it's odd that I can view other things on that site with full screen but they are in another format than the CCN clips.

[jaten]

Thanks jaten! I, like Patti, am technically challenged but Firefox was easy to download and save to my desktop. Now I can see the whole screen. I think it's odd that I can view other things on that site with full screen but they are in another format than the CCN clips.

GREAT! I'm glad that worked for you. It is easy to do, and hopefully others who may feel intimidated trying will now realize it really is just a few quick steps....taaadaaaaa!

Yes, if the other videos on that site are in some other format then probably they are opening in Windows Media Player or something. QuickTime is the only player I know of that has this issue with IE. (There is an alternative to QuickTime, but it's more straightforward just to download a different browser.)

[i canary]

Jaten,

Thanks for posting the Foxfire information. I'm now able to watch the show.

[Michi8]

GREAT! I'm glad that worked for you. It is easy to do, and hopefully others who may feel intimidated trying will now realize it really is just a few quick steps....taaadaaaaa!

Yes, if the other videos on that site are in some other format then probably they are opening in Windows Media Player or something. QuickTime is the only player I know of that has this issue with IE. (There is an alternative to QuickTime, but it's more straightforward just to download a different browser.)

For Mac OSX users, IE is a problem and always has been. Microsoft has stopped making and supporting it for Mac anyway so it doesn't really matter.

Safari and Firefox both work well on a Mac as does QuickTime...I had no troubles viewing the videos in Safari 2.0.4 Firefox is apparently a good browser across all platforms.

Michelle